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Hotel City am Bahnhof

3.0 star property
3-star hotel near Wankdorf Stadium, connected to a shopping center

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Photo gallery for Hotel City am Bahnhof

Standing tall, this historic building boasts a striking clock tower amidst a vibrant urban setting.
Welcome to our reception area, featuring a comfortable seating area and a staircase leading to the upper level.
Enjoy a diverse spread of fresh fruits, pastries, and beverages at our hotel's buffet.
Enter Hotel City through a sleek glass staircase leading to the lobby with a seating area.
Relax in a spacious room with a large bed, desk, and window for natural light.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Bubenbergplatz 7, Bern, BE, 3011
  • Federal Palace
    ‪5 min walk‬
  • Bern Rose Garden
    ‪4 min drive‬
  • Wankdorf Stadium
    ‪6 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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About the neighborhood

Bern

Old City of Bern stay.With a stay at this Old City of Bern hotel, you'll be steps from Bundeshäuser and Church of the Holy Ghost. Gardens and Wege zu Klee are also within half a mile (1 km).

What's nearby

  • Federal Palace - 5 min walk - 0.3 miles
  • Kursaal Bern - 13 min walk - 0.7 miles
  • Bern Rose Garden - 4 min drive - 1.3 miles
  • Bern Expo - 5 min drive - 2.2 miles
  • Wankdorf Stadium - 6 min drive - 2.2 miles

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks Coffee Switzerland - ‬2 min walk
  • ‪Energy Kitchen - ‬4 min walk
  • ‪Tibits - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Migros MM Bern Bahnhof - ‬3 min walk

About this property

Hotel City am Bahnhof

3-star hotel near Wankdorf Stadium, connected to a shopping center
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel City am Bahnhof. You'll have access to the indoor pool and health club at a partner property.

This 3-star Bern hotel is smoke free.

  • 58 guestrooms or units
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel City am Bahnhof offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian

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  • Housekeeping
  • Toys/Games
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

How close is Hotel City am Bahnhof to the airport?

Hotel City am Bahnhof is 5.9 mi (23-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

Does Hotel City am Bahnhof have an airport shuttle?

Airport shuttle services are not available at Hotel City am Bahnhof.

Does Hotel City am Bahnhof offer free breakfast?

Free breakfast isn’t provided at Hotel City am Bahnhof, but buffet breakfast is offered for a fee of CHF 19 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel City am Bahnhof?

No, there is no casino at this hotel, but Jackpot Spielcasino Bern (8-min walk) is nearby.

What time is check-in at Hotel City am Bahnhof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel City am Bahnhof?

Free parking is not available at this hotel.

Does Hotel City am Bahnhof have a pool?

Hotel City am Bahnhof does not have a pool, but guests have access to a nearby indoor pool.

Does Hotel City am Bahnhof have a spa?

There are no spa services available at this hotel.

How close is Hotel City am Bahnhof to downtown Bern?

Hotel City am Bahnhof is 0.4 mi away from Innere Stadt.

Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 624 reviews
Rating 8 - Good. 282 out of 624 reviews
Rating 6 - Okay. 153 out of 624 reviews
Rating 4 - Poor. 38 out of 624 reviews
Rating 2 - Terrible. 16 out of 624 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abigael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025

8/10 Good

darren

Stayed 1 night in Mar 2025

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness
Clean hotel but strong smoke smell
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria, Port Alberni

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Juan Godofredo III

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yonglin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024

6/10 Okay

Anne, Healdsburg

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1-star hotel with 3-star prices. Filthy, stained carpets in the hallways. Very small room.
Stayed 1 night in Sep 2024

4/10 Poor

Sophia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location is great! I was denied luggage holding. Washrooms had very limited supply of everything (provided 1 of each (shower cap, soap, cotton swabs) for a room of 3 people). Stains noted on the carpet.
Stayed 1 night in Sep 2024

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness
This hotel is in a great location for the station . It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido. One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months. The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space . Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi
Stayed 2 nights in Aug 2024

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024

8/10 Good

THOMAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for out of town travelers

Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly. Be prepared for city noise. Our room faced the street so we were expecting it. We loved the free transit passes (covered by the hotel city tax)
Stayed 1 night in Jun 2024

4/10 Poor

Jeffery

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vikas, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

4/10 Poor

Leilani

Traveled with family
Disliked: Property conditions & facilities, room comfort

Terrible stay

I was very disappointed with this hotel. It was recommended to me by a friend who stayed here last year so this is why we booked this place. The bed was so uncomfortable and the pillows so flat. We had the worst back and neck pain. Never again will I return to this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Merlin

Stayed 1 night in Aug 2023

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

qiao

Stayed 2 nights in Jul 2023

10/10 Excellent

Roger

Stayed 1 night in Jun 2023