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4.3 out of 5

"Stayed three nights. Close to train station. Luke warm water in shower and only given one glass when two people in room. But responsive staff did brin ... " More

By a verified traveler on Sat 03 Feb 2024

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Hotel Description

4-star hotel in Old City of Bern, connected to a rail/subway station

Heart of Bern

With a stay at this Old City of Bern hotel, you'll be steps from Prison Tower (Kafigturm) and Church of the Holy Ghost. Federal Palace and Gardens are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A terrace, a library, and dry cleaning are also on offer.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$180* Per night/room May 12 - May 13

Premium Room (Extra Bed 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room (Extra Bed 3 Adults + 1 Child)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

NH Bern The Bristol ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Bern The Bristol

Everyone (1) Couples (1)
4 out of 5
Stayed three nights. Close to train station. Luke warm water in shower and only given one glass when two people in room. But responsive staff did bring extra glasses quickly.

Posted by on Feb 3, 2024

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Comment from Hotel Management

Feb 8, 2024 by Christine Quality Soul

Dear Elizabeth, thank you very much for taking your time to give us your feedback. We are pleased to read that you enjoyed our very central location, not far from the main railway station and all the sights, and that you were able to enjoy a pleasant stay. We hope you had a good journey back home and would be delighted to welcome you back another time. Sincerely

5 out of 5
Never stayed in a more electronically updated motel!

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by Annika Kobielak

Dear Guest Thank you for your stay and for the time that you have taken to write down your impressions. We hope that we can welcome you soon back again and wish you all the best. Kind regards Annika Kobielak

4 out of 5

Great Location - Nice Hotel

We chose this hotel because of the location. It is right downtown-- easy access to the old part of Bern within walking distance. Parking is a challenge--you can unload but there is no hotel parking near by which is true for all of Bern. Our room was nice, clean and spacious. unfortunately it faced the street and there was a major festival gong on til 2am in the morning. The staff was exceptionally friendly. We felt truly welcome there!

Posted by on Aug 19, 2009

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the business-friendly NH Bern The Bristol. This 4-star Bern hotel is smoke free.

  • 100 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bern (ZDJ-Bern Railway Station) (1.3 km / 0.8 mi)

Room Amenities

NH Bern The Bristol offers 100 air-conditioned accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • iPad
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

NH Bern The Bristol has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Casino nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at NH Bern The Bristol

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in is available.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 24.90 for adults and CHF 12.45 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Hotel Bern
  • Bristol Bern
  • The Bristol
  • NH Bern The Bristol Bern
  • NH Bern The Bristol Hotel
  • NH Bern The Bristol Hotel Bern

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.