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Shilo Inn Suites Hotel - Bend

2.5 star property
Hotel near Old Mill District in Bend

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Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property - evening/night
Plasma TV
Indoor pool, seasonal outdoor pool, sun loungers
Restaurant

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Deschutes River
    ‪2 min walk‬
  • Place, Sun Mountain Fun Center
    ‪5 min walk‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bend

Boyd Acres stay.You'll be steps from Bend River Promenade and within a 10-minute walk of Deschutes River with a stay at this Boyd Acres hotel. Also, Sun Mountain Fun Center is within half a mile (1 km) and River's Edge Golf Course is within 2 miles (3 km).

What's nearby

  • Bend River Promenade - 1 min walk - 0.1 miles
  • Deschutes River - 2 min walk - 0.1 miles
  • Sun Mountain Fun Center - 5 min walk - 0.3 miles
  • Central Bend - 2 min drive - 1.1 miles
  • Blockbuster - 2 min drive - 1.1 miles

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Quickway Market Espresso - ‬15 min walk
  • ‪Sonic Drive-In - ‬14 min walk

About this property

Shilo Inn Suites Hotel - Bend

Hotel near Old Mill District in Bend
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • ATM
  • No smoking on site
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Dec 12 - Dec 13
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

How close is Shilo Inn Suites Hotel - Bend to the airport?

Shilo Inn Suites Hotel - Bend is 15 mi (19-min drive) away from the Redmond Municipal Airport (RDM) airport, the closest popular airport to the property.

How much does it cost to stay at Shilo Inn Suites Hotel - Bend?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Shilo Inn Suites Hotel - Bend on Dec 12, 2025 start from $90.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shilo Inn Suites Hotel - Bend have an airport shuttle?

Airport shuttle services are not available at Shilo Inn Suites Hotel - Bend.

Does Shilo Inn Suites Hotel - Bend offer free breakfast?

Shilo Inn Suites Hotel - Bend does not offer free breakfast.

Is there a casino at Shilo Inn Suites Hotel - Bend?

No, there is no casino at this hotel.

What time is check-in at Shilo Inn Suites Hotel - Bend?

Check-in start time: 4 PM; Check-in end time: 1 AM.

Is there free parking at Shilo Inn Suites Hotel - Bend?

This hotel offers free self parking.

Does Shilo Inn Suites Hotel - Bend have a pool?

Shilo Inn Suites Hotel - Bend features an indoor pool and a seasonal outdoor pool.

Does Shilo Inn Suites Hotel - Bend have a spa?

There are no spa services available at this hotel.

How close is Shilo Inn Suites Hotel - Bend to downtown Bend?

Shilo Inn Suites Hotel - Bend is 1.7 mi away from Bend.

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 162 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 235 out of 1001 reviews
Rating 2 - Terrible. 246 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service
Tv didn't work most of the day. Steam room unavailable. Staff was great.
Stayed 1 night in Sep 2025

4/10 Poor

Shawna

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Yuck

The guy at the front desk was slow & not very personable. Got to room, bed was made, but room was not cleaned (garbage full, stuff on counters, open shampoo in shower, only one towel). Tried to call front desk to complain & phone didn’t work. Bed was comfy.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the well kept natural surroundings. The buildings could use an update, but were clean. No full sized bath towels were provided, which i didn't think made sense because there is a pool.
Stayed 1 night in Sep 2025

8/10 Good

Lane, Tahoe Vista

Liked: Cleanliness, staff & service
Not a bad place for the price!
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at Shilo Inns frequently in the past when I was traveling throughout the Northwest for business or personal travel. I have appreciated the value and convenience of most visits, however, this occasion was very disappointing. It seems Shilo Inns are barely hanging on, having cut many amenities that were familiar in the past, such as breakfast, open swimming pools, clean and comfortable rooms. On this visit I learned Shilo does not provide daily breakfasts any longer. Also, the toilet in my room was malfunctioning, the flush valve running every few seconds the entire stay. In addition, when I checked in there was no remote for the television in the room, luckily the front-desk clerk brought one over, and when that one did not work, she was able to go to another room and find one that did work. At least the customer service was appreciated. And probably the worst element of my one-night stay was, when I crawled into bed Saturday night after a fun evening partying at a wedding, I felt something peculiar rub against my leg. I was wearing shorts, and when I pulled back the covers I discovered a used, crumpled up bandaid between the sheets. The bandaid was not mine. I disposed of the item and debated alerting management that perhaps the sheets had NOT been changed prior to my reservation, but as it was nearly midnight I did not have the energy to deal with this situation at that time. Suffice it to say, due to these issues I will likely not stay at Shilo Inn again.
Stayed 1 night in Sep 2025

4/10 Poor

Yuridia

Stayed 1 night in Sep 2025

2/10 Terrible

Trusley

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again!

One of my girlfriends and I stayed for a night after an event in Redmond, drove 20min and when we arrived, older gentleman at front desk was very friendly but when we walked in the room, the comforter was pulled back as if someone got out of bed and there was no housekeeping. The carpet was dirty/stained and disgusting as heck. The bed was comfortable but because we weren't sure if the bedding was clean (likely not considering the comforter), it was just a gross experience. The patio door was unlocked so someone could have broken in and harmed someone. I didnt say anything becauae we arrived at 1:00am after an extremely long day but definitely would never stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 1 night in Sep 2025

4/10 Poor

Audry

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The spa style bath tub which was the markup amenity for the room, did not work at all. So I paid extra for something that did not work. Check your spa tub immediately when you go into the room. Don’t test it right as you’re about to take a bath…
Stayed 1 night in Sep 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main counter lady was AWESOME!

The lady at the front counter was awesome! Ended up talking for a bit before i got to my room! Made me feel super welcome and my dogs absolutely loved her!
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room

Loved the hot tub room on the river, great little back porch for morning coffee and geese watching. Will be back
Stayed 3 nights in Aug 2025

2/10 Terrible

Chloe

Disliked: Cleanliness, property conditions & facilities
None of the rooms were clean and ready to check in time. While I was checking in in the lobby, multiple people came in that said when they were given their room key and went inside, they were still dirty with other peoples belongings in there. I asked the staff to show me a couple of rooms before I checked in because of this, and when we entered the rooms, one had construction equipment in it, one had severely bubbled up carpet with stains everywhere, one the white sheets and pillows weren’t even white they were brown or gray stained. I went back to the lobby and canceled my reservation so I could go somewhere else and while I was in the lobby, another customer came in because they found bugs in their couch. This property is very poorly taken care of, and I do not suggest staying here, especially if you have a family.
Stayed 2 nights in Aug 2025

4/10 Poor

Sara

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good location good price good food nearby, I would go again
Stayed 1 night in Aug 2025

4/10 Poor

Suzanne

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, however the property is old and falling apart. We had stains on our walls and floor. Holes in walls. Ran out of toilet paper day 1, no back up rolls. Towels were old and stained. Just not what it used to be.
Stayed 3 nights in Aug 2025

4/10 Poor

Ana

Stayed 4 nights in Aug 2025

2/10 Terrible

Madison

Stayed 1 night in Aug 2025

2/10 Terrible

Debbie, Richland

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless person at rear of property. We were told they world encourage him to move on.....
Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So many stains on the carpet gives a not clean feel once you walked in. The little spider and other dead nats on the bathroom counters also gave a when did they clean this room last feel.
Stayed 1 night in Aug 2025

2/10 Terrible

Shannen

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room looked like it had puke stains all over the carpet and like it freshly happened. Every thing in our room was outdated and not cleaned properly
Vomit stains
Vomit stains on another part of the carpet
Stayed 1 night in Aug 2025

6/10 Okay

Lucas

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms, facilities, etc. need some serious TLC. The celing in our room was water damaged and the plaster was cracked and peeling right above the door to the room. On the other hand the staff were friendly and helpful, but not overly friendly, and the new hotel restaurant (an indian restaurant) was really excellent and very reasonably priced for their dinner buffet. This place would be really incredible if they could get everything repaired.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanliness wasn’t great. We found spiders and a bug in the bathroom. No towels were provided besides two small hand towels. When we asked for towels at the front desk, they acted surprised to hear this. However we hear other guests ask for towels as well. Plus other reviews show this is a regular occurrence. The shower had hair and the previous guests’ soap still.
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities

Okay

Sheets were stained and there were spiders in the room. No cups for coffee.
Stayed 1 night in Aug 2025