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Capital Hotel

5-star property
3 Qianmen East Street, Beijing, Beijing 1-855-201-7819
4.2 out of 5
Very good!
See all 24 travelocity Reviews

"Location is great. Breakfast buffet is too expensive. " More

By a verified traveler on Thu 04 Jul 2019

Points Of Interest

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Hotel Description

5-star luxury hotel near Dongcheng Dongjiaomin Lane

City center stay

Within a 10-minute walk of this Downtown Beijing hotel, you'll find Dongcheng Dongjiaomin Lane and National Museum of China. Tiananmen Square and Qianmen Street are also within 2 miles (3 km).

Dining, health club

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Self parking, a coffee shop, and a garden are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 588 guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include free newspapers, hair dryers, and safes.

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room-Special rate

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (3rd - 5th Floor)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Capital Hotel ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Capital Hotel

Everyone (1) Couples (1)
5 out of 5
Location is great. Breakfast buffet is too expensive.

Posted by on Jul 4, 2019

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4 out of 5

Nice

Location: Tianamen Square, ten minutes from the Temple of Heaven, ten minutes walking from a food street
This hotel had a great location close to Tianamen Square. The downstairs was amazing and beautiful. The pool and gym are nice. Cons: the air conditioner didn't work. It was hard to flag down a taxi at the hotel.

Posted by , from Idaho on Oct 20, 2016

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3 out of 5

Goods and bads

Pros: Quiet
The staffs attempts to be friendly did not come off as genuine. The food is pricey and the hot food/coffee is too cold and the cold food isn't cold enough. The Hotel should warn customers not to use the bicycle rick-shaws because those guys can't be trusted and some are even criminal and will try to take you down a back-street and rob you. No kidding. The hotel location is convenient and close to Tianamen Sq and the Forbidden City.

Posted by on Aug 30, 2012

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5 out of 5

Close to downtown attractions

Pros: Close restaurants, Free Internet, Quiet
Centrally located hotel....great staff, very helpful. The internet was just being upgraded and was rather questionable.

Posted by , from USA on Jul 19, 2012

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4 out of 5

Nice, cheap hotel but a few issues

Pros: Close restaurants, Free Internet, Quiet
Cons: Poor breakfast, weird service
For the most part, I really liked staying at this hotel. The rooms are decent, they provide 2 bottles of water per day (as well as 1.5 liter bottles in the room for 15 rmb), and the restaurants are USUALLY pretty good. Issues I had: beds were hard, but that is expected in China Laundry service is very overpriced. half of my clothes, less than a full load in a standard washer, cost around 350 rmb just to wash. No special services requested. For an international hotel, not enough of the staff can speak English. I don't expect them to be fluent, but knowing a few basic word would be nice. Maybe 1/3rd of the staff understood anything I said. There was a business group there having a conference, and the hotel allowed them to completely reserve 2 of the restaurants for multiple days at lunch time. One was the restaurant we usually stopped by for a quick lunch, and was suppose to be available to us 24/7. Also, 2 of the other restaurants were not even open at that time...do that left Cantonese (good, but don't want it multiple days in a row) and the top floor restaurant, which I do not care for. There are multiple, very large rooms specifically for meetings and conferences in the hotel...I do not know why they did not use those.

Posted by on Jul 3, 2012

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4 out of 5

Good for the value and location

Pros: Free Internet
Location is great for visiting many places in beijing

Posted by on Apr 21, 2012

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4 out of 5

Staff were very friendly and helpful.

Pros: Close restaurants, Quiet, within walking distance to major attractions
Cons: No free Internet
This hotel provided excellent value for our money. We were not disappointed in any way about our selection. The best thing was that we were within walking distance of a number of places we wanted to visit, like Forbidden City, and The Temple of Heaven. There was one large shopping area (numerous shops with a wonderful bakery to have coffee and a Danish) within a block, and two other large shopping malls within walking distance. It was easy to arrange tours at the hotel. The beds were hard (though that is common in China), but very comfortable. We would definitely go back there.

Posted by , from Alberta, Canada on Nov 18, 2011

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5 out of 5

This hotel was a great place to stay.

Pros: Quiet
Cons: No free Internet
The staff was very helpful whenever we had questions about traveling around Beijing. They helped us make reservations for shows, and the room service was very prompt. The staff at the fitness center were very professional and welcoming. Also, this hotel is within walking of distance many of the tourist attractions and very close to the subway station if we were going some place not within a 20 minute walk.

Posted by on Nov 16, 2011

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1 out of 5

Hotel made me itch

Pros: none
Cons: No free Internet, dirty rooms
This hotel is only a five star if one looks at the lobby. The rooms could possibly pass for a 3 star if a person is an optimist, otherwise a 2 star. The first room was filthy. Trash on floor. Very dirty carpet. Capet outside of bathroom was soaking wet. Lots of mildew in bathroom. The night manager Winston was very accommadating with moving us to another room but that one was only slightly better. It was supposed to be a suite. Very dirty carpet in second room. Towles reeked of smoke every day after being replaced. Beds in both rooms were extremely firm. Much more firm than other hotel beds that I've slept on in China. The hotel placed down toppers on bed but that only made the hardness more lumpy. For the price and quality of the rooms I was amazed that the hotel had the nerve to charge for internet.

Posted by , from Alaska on Oct 30, 2011

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4 out of 5

Very nice and accessible

The lobby is very nice, expansive marble, but at the same time felt inviting and full of activity, but not crowded. Easy work to the wonderful subway system in Beijing. We spent three days there and comfortably made it to many great location.

Posted by on Apr 13, 2011

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About the Capital Hotel

Location 3 Qianmen East Street, Beijing, Beijing 100006

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A health club, spa services, and tour/ticket assistance are also featured at the luxury Capital Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 5-star Beijing hotel is smoke free.

  • 588 guestrooms or units
  • 20 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Beijing Railway Station (2.8 km / 1.8 mi)
  • Metro station: Qianmen Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Capital Hotel offers 588 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers. This Beijing hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Capital Hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Capital Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 80 per person (approximately)
  • Self parking fee: CNY 152 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital Beijing
  • Capital Hotel Beijing
  • Capital Hotel Hotel
  • Capital Hotel Beijing
  • Capital Hotel Hotel Beijing

You should know

  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.