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Victoria Jungfrau Grand Hotel & Spa

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Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Interior
Tower Suite | Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Gym

Explore the area

View in a map
Höheweg 41, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Junior Suite

Superior Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Duplex Suite

Superior Duplex Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Duplex Suite

Balcony view

Deluxe Duplex Suite

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Suite

Premium Suite | Property amenity

Premium Suite

  • Mountain view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Tower Suite

Tower Suite | Living area | TV

Tower Suite

  • Mountain view
  • 2282 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Nescens Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Nescens Junior Suite

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Interlaken

Near the slopes.Your stay at this Central Interlaken hotel places you within 2 miles (3 km) of Lake Brienz and Lake Thun. Trummelbach Falls is within 12 miles (20 km) and First Station is within 20 miles (32 km).

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Interlaken Casino - 5 min walk - 0.3 miles
  • Alpine Garden - 8 min walk - 0.5 miles
  • Mystery Rooms - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Swiss Chocolate Chalet - ‬3 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Schuh - Grand Restaurant - ‬1 min walk
  • ‪Ristorante Sapori E Pizzeria - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

5-star ski hotel near Lake Brienz
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Victoria Jungfrau Grand Hotel & Spa helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a snack bar/deli. This luxury hotel also offers a complimentary children's club, an indoor tennis court, and outdoor tennis courts. Parking is available for a fee.

This 5-star Interlaken hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • 6641 sq ft of conference space
  • 617 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Spa Nescens has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: CHF 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau

Grand Hotel Jungfrau Victoria

Grand Hotel Victoria Jungfrau

Jungfrau Victoria Grand Hotel

Jungfrau Victoria Hotel

Victoria Jungfrau

Victoria Jungfrau Grand

Victoria Jungfrau Grand Hotel

Victoria Jungfrau Grand Hotel Interlaken

Victoria Jungfrau Grand Interlaken

Victoria Jungfrau Grand Hotel And Spa

Victoria Jungfrau Grand Spa

VICTORIA-JUNGFRAU Grand Hotel Interlaken

Victoria Jungfrau & Interlaken

VICTORIA JUNGFRAU Grand Hotel Spa

Victoria Jungfrau Grand Hotel & Spa Hotel

Victoria Jungfrau Grand Hotel & Spa Interlaken

Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

How close is Victoria Jungfrau Grand Hotel & Spa to the airport?

Victoria Jungfrau Grand Hotel & Spa is 32.4 mi (45-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Victoria Jungfrau Grand Hotel & Spa?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Victoria Jungfrau Grand Hotel & Spa on Jun 27, 2026 start from $1,098, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Victoria Jungfrau Grand Hotel & Spa have an airport shuttle?

Victoria Jungfrau Grand Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of CHF 660 per vehicle, one way.

Does Victoria Jungfrau Grand Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Victoria Jungfrau Grand Hotel & Spa, but buffet breakfast is offered for a fee of CHF 45 for adults and CHF 45 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Victoria Jungfrau Grand Hotel & Spa?

No, there is no casino at this hotel, but Interlaken Casino (4-min walk) is nearby.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs CHF 50 (subject to availability).

Is there free parking at Victoria Jungfrau Grand Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for CHF 35 per night, and valet parking for CHF 35 per night.

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Victoria Jungfrau Grand Hotel & Spa features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Victoria Jungfrau Grand Hotel & Spa have a restaurant?

Victoria Jungfrau Grand Hotel & Spa is home to Sapori, which features Italian cuisine.

Does Victoria Jungfrau Grand Hotel & Spa have a spa?

Pamper yourself with a day at Spa Nescens, where you can enjoy body scrubs, reflexology, and body treatments.

How close is Victoria Jungfrau Grand Hotel & Spa to downtown Interlaken?

Victoria Jungfrau Grand Hotel & Spa is 0.2 mi away from Interlaken.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 422 out of 528 reviews
Rating 8 - Good. 70 out of 528 reviews
Rating 6 - Okay. 25 out of 528 reviews
Rating 4 - Poor. 7 out of 528 reviews
Rating 2 - Terrible. 4 out of 528 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raghav

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Interlaken . We loved our stay
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Five star
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Switzerland
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sandro

Liked: Cleanliness
Spa & Staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Interlaken
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great services and facilities.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and friendly staff and beautiful property.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good everything
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
PERFECT!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service are outstanding
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charles

Liked: Amenities
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved this hotel!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful in Every Aspect
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location, relaxing stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Best location ever! The staff was great.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property with exceptional staff!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and great service
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Luxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, wonderful spa area, wonderful breakfast !
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ramsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
Stayed 3 nights in Oct 2025

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