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Eatern Hotel

3.0 star property
3-star hotel near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Eatern Hotel

Lobby sitting area
Lobby
Deluxe Room | Desk, free WiFi
Front of property
Deluxe Room | Desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Komplek Ruko Penuin Block X No. 1-4, Batam, Kepulauan Riau, 29433
  • BCS Mall
    ‪1 min walk‬
  • Grand Batam Mall
    ‪7 min walk‬
  • Nagoya Hill Mall
    ‪19 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 24 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

  • 12 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Batam

In Batam .At this hotel, you'll be steps from BCS Mall and within a 15-minute walk of Grand Batam Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

What's nearby

  • BCS Mall - 1 min walk - 0.0 miles
  • Grand Batam Mall - 7 min walk - 0.4 miles
  • Nagoya Hill Mall - 19 min walk - 1.0 mile
  • Harbour Bay Ferry Terminal - 5 min drive - 2.8 miles
  • Batam Centre Ferry Terminal - 8 min drive - 5.1 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪De Loving Heart - ‬3 min walk
  • ‪Kangen Café - ‬5 min walk
  • ‪KFC - ‬3 min walk
  • ‪Pelangi Kopitiam - ‬2 min walk
  • ‪Citra Pempek - ‬4 min walk

About this property

Eatern Hotel

3-star hotel near Nagoya Hill Mall
As a guest of Eatern Hotel, you'll find concierge services and room service (during limited hours). Public spaces have free WiFi. Self parking is free.
  • 55 guestrooms or units
  • 5 levels
  • Built in 2015
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
Eatern Hotel offers 55 air-conditioned accommodations with complimentary bottled water and slippers. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

Chinese (Mandarin), English, Indonesian

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4.0 out of 5, Very Good, 357 reviews
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The price is $54
Jul 2 - Jul 3
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Room amenities

Entertainment

  • LED TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 50000.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

Property is also known as

Eatern Hotel Batam
Eatern Batam
Eatern Hotel Hotel
Eatern Hotel Batam
Eatern Hotel Hotel Batam

Frequently asked questions

How close is Eatern Hotel to the airport?

Eatern Hotel is 10.6 mi (24-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Eatern Hotel?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Eatern Hotel on Jul 2, 2025 start from $13.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eatern Hotel have an airport shuttle?

Airport shuttle services are not available at Eatern Hotel.

How close is Eatern Hotel to the beach?

This hotel is 16.2 mi (38-min drive) from Nongsa Beach.

Does Eatern Hotel offer free breakfast?

Eatern Hotel does not offer free breakfast.

Is there a casino at Eatern Hotel?

No, there is no casino at this hotel.

What time is check-in at Eatern Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM.

Is there free parking at Eatern Hotel?

This hotel offers free self parking.

Does Eatern Hotel have a pool?

Eatern Hotel does not have a pool.

Does Eatern Hotel have a spa?

There are no spa services available at this hotel.

How close is Eatern Hotel to downtown Batam?

Eatern Hotel is 0.5 mi away from Lubuk Baja.

Eatern Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 14 out of 56 reviews
Rating 8 - Good. 31 out of 56 reviews
Rating 6 - Okay. 8 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chia Ching

Stayed 1 night in Mar 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities
I book 2 deluxe rooms & 1 normal room. 2 deluxe rooms clean & cold but normal room. Air con spoil, hot. Please improve this
Stayed 2 nights in Jan 2025

4/10 Poor

Pei Shan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are brownish in colour, so don't dare to use them. Wifi connection is unstable and keep dropping. I put the tag on the door to request to make up my room, but nobody came to do that. When I asked for the 2 complimentary bottles of water, the reception said they ran out of it and will give me 4 bottles tomorrow which doesn't help as I'm checking out the next day. The AC is just outside the window and you’ll hear the noise throughout the night. The only good thing is the location, really near to eateries, massage plaves and shopping mall. Although the room is cheap, I won't be staying here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sridhar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Han

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros - close to BCS, food area. rates are great only if you’re not fussed and looking for very basic accommodation Cons - yellowish & torn bedding, no windows, yellow towels for the room we stayed, suggest to bring your own towels. Maybe it’s just the lowest priced rooms as we saw another window room with cleaner bedding and towels. It’s a no Grab zone meaning grab can’t pick you up from there.
Stayed 1 night in Dec 2019

8/10 Good

Bob

Attitude problem

Front office service sucks
Stayed 2 nights in Nov 2019

10/10 Excellent

Mirriam Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Convenient but noisy.location good for food and shopping.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, just a road across the mall, but the room is small so ventilation is not as good. overall is good with the pricing.
Stayed 1 night in Jul 2019

8/10 Good

Pauline

Liked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Quek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Ong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find it a valuable price to stay in this hotel. It is easy to access very convenient to go anywhere within the city.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Affordable

Hotel was clean and room was well maintained, although it's a little small. The walls aren't really soundproof so my friends could not sleep as well because the other rooms were making too much noise. Location and convenience is a big selling point for this hotel. I paid about $26 for a room with 2 beds
Stayed 1 night in Mar 2019

8/10 Good

YEO

Liked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

Bob

Liked: Staff & service, property conditions & facilities

Reasonable

Quiet ok convenience,gòod location
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
The hotel toilet not so clean because a bit smelly .
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

2/10 Terrible

CM

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk female staff ( chubby, not wearing glasses & spoke distorted Teochew/Hokkien) on Jan 28th around 1pm was extremely rude, unprofessional & offensive. it’s the worst experience I had w a hotel in Batam it’s gave me a negative experience. COMSUMER ALERT: I’m pretty sure the so call ‘excellent’ & ‘good’ ratings & reviews .... majority r POSTED BY STAFF / OWNER. I’m not the typical complaining consumer but this horrid female staff take the cake of providing truly a miserable stay. Eatern is a MOTEL not a hotel n such horrendous experience make it more like a JOINT. it is located at the seedy area near the Mall and there were strange looking men placing their feet up at Eatern tiny lobby almost all hours of the day. For the same price and without complimentary breakfast GO TO HOTEL VANILLA ( nearby) instead.
Stayed 1 night in Jan 2019

8/10 Good

Siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near shopping and food, staff also ok and helpful
Stayed 2 nights in Dec 2018