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Batam 1 Hotel

3.0 star property
3-star spa hotel perfect for exploring Batam

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Photo gallery for Batam 1 Hotel

Restaurant
Lobby
Cafe
Meeting facility
Elevator

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Komp. Sarana Wisata Batamia, Blk. A-B, Nagoya Hill, Batam, Batam, 29432
  • Place, Nagoya Hill Mall
    ‪5 min walk‬
  • Place, Grand Batam Mall
    ‪14 min walk‬
  • Place, BCS Mall
    ‪17 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, soundproofing, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Bathroom | Combined shower/tub, slippers, towels

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

About the neighborhood

Batam

Heart of Batam.Stay at this Batam hotel and you'll be within half a mile (1 km) of Nagoya Hill Mall and 2 miles (3 km) of Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 5 min walk - 0.3 miles
  • Grand Batam Mall - 14 min walk - 0.7 miles
  • BCS Mall - 17 min walk - 0.9 miles
  • Harbour Bay Ferry Terminal - 4 min drive - 1.4 miles
  • Batam Centre Ferry Terminal - 16 min drive - 9.0 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Warung Guling Pak Made - ‬3 min walk
  • ‪Yong Kee Istimewa Soup Seafood - ‬3 min walk
  • ‪Baba Street - ‬1 min walk
  • ‪Ereenzu Vegetarian Restaurant - ‬1 min walk
  • ‪Kedai Kopi Instar - ‬2 min walk

About this property

Batam 1 Hotel

3-star spa hotel perfect for exploring Batam
Batam 1 Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

4 meeting rooms and coworking spaces are available. Batam 1 Hotel also features coffee/tea in a common area, express check-in, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Batam hotel.

  • 66 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Batam 1 Hotel offers 66 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. 42-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 19 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Batam 1 Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 250000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 19 and up, and the test must have been administered no more than 24 hours prior to check-in.

Property Registration Number 71658310

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam 1 Hotel Hotel
Batam 1 Hotel Batam
Batam 1 Hotel Hotel Batam

Frequently asked questions

How close is Batam 1 Hotel to the airport?

Batam 1 Hotel is 11.5 mi (26-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

Does Batam 1 Hotel have an airport shuttle?

Airport shuttle services are not available at Batam 1 Hotel.

How close is Batam 1 Hotel to the beach?

This hotel is 17.1 mi (50-min drive) from Nongsa Beach.

Does Batam 1 Hotel offer free breakfast?

Batam 1 Hotel does not offer free breakfast. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Batam 1 Hotel?

No, there is no casino at this hotel.

What time is check-in at Batam 1 Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Batam 1 Hotel?

Free parking is not available at this hotel.

Does Batam 1 Hotel have a pool?

Batam 1 Hotel does not have a pool.

Does Batam 1 Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Batam 1 Hotel have a spa?

This hotel has a spa, which features body scrubs, aromatherapy, and massages.

How close is Batam 1 Hotel to downtown Batam?

Batam 1 Hotel is 1.1 mi away from Lubuk Baja.

Batam 1 Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Razvan Andrei

Stayed 2 nights in Jul 2025

10/10 Excellent

Garrett

Stayed 1 night in Feb 2025

8/10 Good

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in is smooth. Staff are fluent in English which makes the whole communication very clear. The room is clean and tidy. Toilet is clean too. The only problem is the basin is a bit too small.
Stayed 1 night in Dec 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Wan Cheng

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room without Safe; Fridge; Wardrobe But for such $, we can’t expect much. At least hotel room are clean, the staff are helpful, walking distance to shopping, eateries, massage, karaoke. What more to expect?!?!
Stayed 2 nights in Jun 2024

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pressure for hot shower, facilities are enough with the reasonable rate. Walking distance from the major touristic places in Nagoya.
Stayed 2 nights in May 2024

8/10 Good

Chia Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are thoughtful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

8/10 Good

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

TSAN SHAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near to Nagoya Food Centre but not too near to malls
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for budget travellers

Hotel staff were really great and went out of their way to provide good service. Overall for the price, i would stay here again if i want to shop at Nagoya. Went for massage and also restaurant/bar at hotel and both were very satisfactory. However, bed is a little hard and can feel the spring. The window overlooks a small river/drain which smelled like the sewer but luckily we didn't smell anything in the room, only at the rooftop bar.
Stayed 2 nights in Jun 2023

8/10 Good

Thomas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service

Overall okay lah!

Overall it's comfortable, nice staying, and the front desk is friendly too. But the breakfast has not many choices, only A, B, and C 3 types for choosing, besides maybe due to cost saving, the air-con is not turned on in full at the lunching area, feeling quite hot these days.
Stayed 2 nights in May 2023

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and it’s value for money.There is no breakfast buffet as the occupancy rate is not of desired standard, which is understandable.It’s only a 5 min short to nagoya hill shopping so it’s still considered accessible
Stayed 1 night in Apr 2023

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel

10/10 Excellent

Hassan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent customer service. The restaurant good food and service. The location nearby to everywhere.
Stayed 2 nights in Oct 2022

8/10 Good

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far no comment. Every things is fine
Stayed 1 night in Aug 2022

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semuanya sesuai dgn rating nya
Stayed 1 night in Jun 2025

4/10 Poor

ryoji

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023