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Pacific Palace Hotel

3.5 star property
3.5-star spa hotel near Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Pacific Palace Hotel

Lobby
Poolside bar
Deluxe Twin, 2 Single Beds | Minibar, in-room safe, desk, soundproofing
2 restaurants, breakfast served
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
JL Duyung Sei Jodoh, Batam, Batam Island, 29432
  • Place, Harbour Bay Ferry Terminal
    ‪10 min walk‬
  • Place, Nagoya Hill Mall
    ‪15 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪17 min drive‬

Room options

View all photos for Cabin Double Room

Cabin Double Room | Minibar, in-room safe, desk, soundproofing

Cabin Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, soundproofing

Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin, 2 Single Beds

Deluxe Twin, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Twin, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple

Deluxe Triple | Minibar, in-room safe, desk, soundproofing

Deluxe Triple

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Cabin Twin, 2 Single Beds

Cabin Twin, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Cabin Twin, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2

View all photos for Cabin Twin Room

Minibar, in-room safe, desk, soundproofing

Cabin Twin Room

  • Sleeps 2

View all photos for Cabin Double Room

Minibar, in-room safe, desk, soundproofing

Cabin Double Room

  • Sleeps 2

About the neighborhood

Batam

In Batam .You'll find Harbour Bay Ferry Terminal and Nagoya Hill Mall within 2 miles (3 km) of this hotel. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.6 miles
  • Nagoya Hill Mall - 15 min walk - 0.8 miles
  • BCS Mall - 3 min drive - 1.9 miles
  • Grand Batam Mall - 3 min drive - 1.7 miles
  • Batam Centre Ferry Terminal - 8 min drive - 5.6 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Morning Bakery - ‬9 min walk
  • ‪Golden Palace - ‬1 min walk
  • ‪Pacific Palace Cafeteria - ‬2 min walk
  • ‪Sate Kambing Jawa Asli - ‬5 min walk
  • ‪RM Bundo Kanduang - ‬3 min walk

About this property

Pacific Palace Hotel

3.5-star spa hotel near Harbour Bay Ferry Terminal
Pacific Palace Hotel offers its guests a full-service spa, 2 hot tubs, a health club, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A children's pool, a nightclub, and spa services are also featured at the business-friendly Pacific Palace Hotel. A roundtrip airport shuttle and a ferry terminal shuttle are available for a fee. Self parking is free.

This 3.5-star Batam hotel is smoke free.

  • 180 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Nightclub
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adorabella Massage. Services include facials, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 26 reviews
$43 nightly
The price is $47
Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable/satellite channels

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Pacific Palace
Pacific Palace Hotel Batam
Pacific Palace Batam
Pacific Palace Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel Batam

Frequently asked questions

How close is Pacific Palace Hotel to the airport?

Pacific Palace Hotel is 12.1 mi (26-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Palace Hotel?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Pacific Palace Hotel on Nov 3, 2025 start from $39.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Palace Hotel have an airport shuttle?

Pacific Palace Hotel offers an airport shuttle.

How close is Pacific Palace Hotel to the beach?

This hotel is 17.7 mi (43-min drive) from Nongsa Beach.

Does Pacific Palace Hotel offer free breakfast?

Pacific Palace Hotel does not offer free breakfast.

Is there a casino at Pacific Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Pacific Palace Hotel?

Check-in begins at 3:00 PM.

Is there free parking at Pacific Palace Hotel?

This hotel offers free self parking.

Does Pacific Palace Hotel have a pool?

Pacific Palace Hotel features a children's pool.

Does Pacific Palace Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Pacific Palace Hotel have a spa?

Pamper yourself with a day at Adorabella Massage, where you can enjoy aromatherapy, body treatments, and facials.

How close is Pacific Palace Hotel to downtown Batam?

Pacific Palace Hotel is 1.5 mi away from Lubuk Baja.