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Casa Lua by Ambar

Property class: 3
3-star hotel near Laguna Bacalar Ecological Park

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Photo gallery for Casa Lua by Ambar

Family Bungalow, Lagoon View
Front of property
Family Bungalow, Lagoon View
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
Av Costera, 590, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪1 min walk‬
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | In-room safe, WiFi (free), bed sheets

Deluxe Suite, Balcony

  • Bay view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Garden View

Family Suite, Garden View | In-room safe, WiFi (free), bed sheets

Family Suite, Garden View

  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | In-room safe, WiFi (free), bed sheets

Classic Room

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Bungalow, Lagoon View

Family Bungalow, Lagoon View | In-room safe, WiFi (free), bed sheets

Family Bungalow, Lagoon View

  • Lagoon view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Bungalow, Lagoon View

Deluxe Bungalow, Lagoon View | In-room safe, WiFi (free), bed sheets

Deluxe Bungalow, Lagoon View

  • Lagoon view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Magisterial stay.Within a 15-minute walk of this Magisterial hotel, you'll find Lake Bacalar and Laguna Bacalar Ecological Park. Municipal Spa of Bacalar and Fort of San Felipe are also within half a mile (1 km).

What's nearby

  • Municipal Spa of Bacalar - 1 min walk - 0.0 miles
  • Lake Bacalar - 1 min walk - 0.1 miles
  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Zócalo - 8 min walk - 0.5 miles
  • Laguna Bacalar Ecological Park - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪asadero el establo - ‬4 min drive
  • ‪La Playita - ‬11 min walk
  • ‪Navieros Bacalar - ‬3 min walk
  • ‪Albahaca - ‬9 min walk
  • ‪I Scream Bar - ‬10 min walk

About this property

Casa Lua by Ambar

3-star hotel near Laguna Bacalar Ecological Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An indoor pool, tour/ticket assistance, and a garden are also featured at Casa Lua by Ambar.

This 3-star Bacalar hotel is smoke free.

  • 6 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa Lua by Ambar offers 6 accommodations with safes. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required

Things to do

  • Indoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Microwave

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: MXN 1000.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Frequently asked questions

How close is Casa Lua by Ambar to the airport?

Casa Lua by Ambar is 23.5 mi (39-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Casa Lua by Ambar have an airport shuttle?

Airport shuttle services are not available at Casa Lua by Ambar.

Does Casa Lua by Ambar offer free breakfast?

Casa Lua by Ambar offers free cooked-to-order breakfast every day from 8:00 AM to 11:30 AM.

Is there a casino at Casa Lua by Ambar?

No, there is no casino at this hotel.

What time is check-in at Casa Lua by Ambar?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Casa Lua by Ambar?

Free parking is not available at this hotel.

Does Casa Lua by Ambar have a pool?

Casa Lua by Ambar features an indoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Casa Lua by Ambar have a restaurant?

Yes, there is a restaurant on site.

Does Casa Lua by Ambar have a spa?

There are no spa services available at this hotel.

How close is Casa Lua by Ambar to downtown Bacalar?

Casa Lua by Ambar is 0.4 mi away from Bacalar.

Casa Lua by Ambar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Aaron

la habitación estaba en buenas condiciones solo unos detalles en la limpieza por mejorar, el personal de recepción deja que decear en el servicio. el lugar está bonito pero hace falta un poco de mantenimiento y limpieza en las áreas comunes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Samuel

Excelente lugar, nuestro favorito en bacalar. Ubicación inigualable, el servicio increíble, pet friendly, mi perrita amo el lugar y la gente.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

José

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Melinda

Stayed 2 nights in Oct 2025