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Cristalino Lagoon Front Hotel Restaurant & SPA

4.0 star property
4-star spa hotel near Laguna Bacalar Ecological Park

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Photo gallery for Cristalino Lagoon Front Hotel Restaurant & SPA

Exterior
Exterior
Deluxe King Size Front Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Restaurant
Shower, free toiletries, hair dryer, slippers
Reviews
10

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
511 Costera, Bacalar, QROO, 77933
  • Popular LocationCenote Cocalitos16 min walk
  • Popular LocationCenote Azul4 min drive
  • Popular LocationLaguna Bacalar Ecological Park6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive

Room options

View all photos for Deluxe Double Partial Lagoon View

Deluxe Double Partial Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Partial Lagoon View

  • 484 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe King Size Front Lagoon View

  • 484 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Size Partial Lagoon View

Deluxe King Size Partial Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe King Size Partial Lagoon View

  • 484 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Lagoon View

Junior Suite Partial Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite Partial Lagoon View

  • 484 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Our Habitas Bacalar
Breakfast included
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (123)
The price is $341
per night
$416 total
includes taxes & fees
May 17 - May 18
Our Habitas Bacalar

About the neighborhood

Bacalar

On lake.Stay at this Bacalar hotel and you'll be within half a mile (1 km) of Cenote Esmeralda and 2 miles (3 km) of Lake Bacalar. Cenote Cocalitos and Cenote Negro are also within 2 miles (3 km).

What's nearby

  • Cenote Cocalitos - 16 min walk
  • Cenote Negro - 17 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Cenote Azul - 4 min drive
  • Laguna Bacalar Ecological Park - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • Mr. Taco - 5 min drive
  • Los Aluxes - 4 min walk
  • Chacá - 18 min walk
  • Enamora Bacalar - 5 min drive
  • Chiltepin Marisquillos - 9 min walk

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA

4-star spa hotel near Laguna Bacalar Ecological Park
Cristalino Lagoon Front Hotel Restaurant & SPA offers its guests 2 outdoor swimming pools and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at Cristalino Lagoon Front Hotel Restaurant & SPA. Self parking is free.

This 4-star Bacalar hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 4 buildings
  • Meeting rooms
  • Built in 2023
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch Smart TV with satellite channels

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cristalino Lagoon Front Hotel Restaurant & SPA

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10.00–50.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

Frequently asked questions

How close is Cristalino Lagoon Front Hotel Restaurant & SPA to the airport?

Cristalino Lagoon Front Hotel Restaurant & SPA is 23.5 mi (36-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Cristalino Lagoon Front Hotel Restaurant & SPA?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Cristalino Lagoon Front Hotel Restaurant & SPA on May 10, 2024 start from $174.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cristalino Lagoon Front Hotel Restaurant & SPA have an airport shuttle?

Airport shuttle services are not available at Cristalino Lagoon Front Hotel Restaurant & SPA.

Does Cristalino Lagoon Front Hotel Restaurant & SPA offer free breakfast?

Free breakfast isn’t provided at Cristalino Lagoon Front Hotel Restaurant & SPA, but continental breakfast is offered for a fee of between USD 10.00 and 50.00 per person. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Cristalino Lagoon Front Hotel Restaurant & SPA?

No, there is no casino at this hotel.

What time is check-in at Cristalino Lagoon Front Hotel Restaurant & SPA?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Cristalino Lagoon Front Hotel Restaurant & SPA?

This hotel offers free self parking.

Does Cristalino Lagoon Front Hotel Restaurant & SPA have a pool?

Cristalino Lagoon Front Hotel Restaurant & SPA features 2 outdoor pools.

Does Cristalino Lagoon Front Hotel Restaurant & SPA have a restaurant?

Yes, there is a restaurant on site.

Does Cristalino Lagoon Front Hotel Restaurant & SPA have a spa?

This hotel has a spa, which features massages.

How close is Cristalino Lagoon Front Hotel Restaurant & SPA to downtown Bacalar?

Cristalino Lagoon Front Hotel Restaurant & SPA is 1.5 mi away from Bacalar.

Cristalino Lagoon Front Hotel Restaurant & SPA Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Traveled with partner
Liked: Amenities
Excelente vista y ubicación en la laguna, tranquilo y sin ruidos. Los alimentos del restaurante de buena calidad y linda vista a la laguna. Muy recomendable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Luz Maria Peniche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y buenas instalaciones
Stayed 5 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel prácticamente nuevo doc 2023. Excelente servicio, atención del personal excepcional. La recepción muy bien. Cortesías en la habitación. Sin duda muy recomendable.
Stayed 3 nights in Mar 2024