Cristalino Lagoon Front Hotel Restaurant & SPA
4.5 star property
Luxurious 4.5-star hotel with 2 outdoor pools
Choose dates to view prices
Photo gallery for Cristalino Lagoon Front Hotel Restaurant & SPA
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Bar
- Breakfast available
- Room service
- 24/7 front desk
- Parking included
Explore the area
511 Costera, Bacalar, QROO, 77933
- Lake BacalarPlace, Lake Bacalar16 min walk
- Cenote AzulPlace, Cenote Azul4 min drive
- Municipal Spa of BacalarPlace, Municipal Spa of Bacalar7 min drive
- Chetumal, Quintana Roo (CTM-Chetumal Intl.)Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)61 min drive
Room options
View all photos for Deluxe King Size Partial Lagoon View
Deluxe King Size Partial Lagoon View
10.010.0 out of 10
Exceptional
6 reviews
(6 reviews)
- 484 sq ft
- 1 bedroom
- Partial lake view
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Double Partial Lagoon View
Deluxe Double Partial Lagoon View
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
- 484 sq ft
- 1 bedroom
- Partial lake view
- Sleeps 2
- 2 Double Beds
View all photos for Deluxe King Size Front Lagoon View
Deluxe King Size Front Lagoon View
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- 484 sq ft
- 1 bedroom
- Lagoon view
- Sleeps 2
- 1 King Bed
View all photos for Junior Suite Partial Lagoon View
Junior Suite Partial Lagoon View
- 484 sq ft
- 1 bedroom
- Partial lake view
- Sleeps 2
- 1 King Bed
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About the neighborhood
Bacalar
On lake.Stay at this Bacalar hotel and you'll be within half a mile (1 km) of Cenote Esmeralda and 2 miles (3 km) of Lake Bacalar. Cenote Cocalitos and Cenote Negro are also within 2 miles (3 km).
What's nearby
- Lake Bacalar - 16 min walk - 0.9 miles
- Cenote Cocalitos - 4 min drive - 0.9 miles
- Cenote Azul - 4 min drive - 1.2 miles
- Municipal Spa of Bacalar - 7 min drive - 1.8 miles
- Laguna Bacalar Ecological Park - 8 min drive - 2.5 miles
Getting around
- Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Restaurants
- La Bendición Dios - 4 min drive
- Enamora - 5 min drive
- Albahaca - 20 min walk
- Blu Beach Club - 6 min drive
- Papitos - 5 min drive
About this property
Cristalino Lagoon Front Hotel Restaurant & SPA
Luxurious 4.5-star hotel with 2 outdoor pools
Cristalino Lagoon Front Hotel Restaurant & SPA offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Spa services, a terrace, and multilingual staff are also featured at the luxury Cristalino Lagoon Front Hotel Restaurant & SPA. Self parking is free.
This 4.5-star Bacalar hotel is smoke free.
- 20 guestrooms or units
- 3 levels
- 4 buildings
- Built in 2023
- Breakfast available (surcharge)
- Front desk (24 hours)
- Staff is multilingual
- Terrace
- Garden
- No smoking on site
- Bar or lounge
- Dining venue
Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels.
Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Cristalino. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 to 50 per person
- A bar/lounge
- A restaurant
- Couples/private dining
- Private picnics
Things to do
- 2 outdoor pools
- Full-service spa
- Kayaking
- Paddleboard
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- No elevator
- Tile flooring in public areas
- Tile flooring in room
- Well-lit path to entrance
Room amenities
Entertainment
- 32-inch smart TV with satellite channels
Bedroom
- Premium bedding
- Tempur-Pedic mattress
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Food and drink
- Champagne service
- Coffee/tea maker
- Espresso maker
- Limited room service
- Minibar
More
- Air conditioning
- Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Cristalino Lagoon Front Hotel Restaurant & SPA
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately USD 10.00 to 50.00 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Pets and service animals are not allowed on site.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar
Frequently asked questions
How close is Cristalino Lagoon Front Hotel Restaurant & SPA to the airport?
Cristalino Lagoon Front Hotel Restaurant & SPA is 23.5 mi (36-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.
Does Cristalino Lagoon Front Hotel Restaurant & SPA have an airport shuttle?
Airport shuttle services are not available at Cristalino Lagoon Front Hotel Restaurant & SPA.
Does Cristalino Lagoon Front Hotel Restaurant & SPA offer free breakfast?
Free breakfast isn’t provided at Cristalino Lagoon Front Hotel Restaurant & SPA, but continental breakfast is offered for a fee of between USD 10.00 and 50.00 per person. It's available every day from 7:30 AM to 11:30 AM.
Is there a casino at Cristalino Lagoon Front Hotel Restaurant & SPA?
No, there is no casino at this hotel.
What time is check-in at Cristalino Lagoon Front Hotel Restaurant & SPA?
Check-in start time: 3:00 PM; Check-in end time: midnight.
Is there free parking at Cristalino Lagoon Front Hotel Restaurant & SPA?
This hotel offers free self parking.
Does Cristalino Lagoon Front Hotel Restaurant & SPA have a pool?
Cristalino Lagoon Front Hotel Restaurant & SPA features 2 outdoor pools.
Does Cristalino Lagoon Front Hotel Restaurant & SPA have a restaurant?
Yes, there is a restaurant on site.
Does Cristalino Lagoon Front Hotel Restaurant & SPA have a spa?
Pamper yourself with a day at Spa Cristalino, where you can enjoy Swedish massages.
How close is Cristalino Lagoon Front Hotel Restaurant & SPA to downtown Bacalar?
Cristalino Lagoon Front Hotel Restaurant & SPA is 1.5 mi away from Bacalar.