Tierra Maya Hotel Spa & Sanctuary

Hotel near Laguna Bacalar Ecological Park in Bacalar

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Parking included
Free WiFi
Air conditioning
Room service
Housekeeping

Explore the area

Calle 26 MZ 9 LT 20 NO.116, Bacalar, QROO, 77930

Place, Municipal Spa of Bacalar
‪5 min walk‬
Place, Fort of San Felipe
‪5 min walk‬
Place, Laguna Bacalar Ecological Park
‪11 min walk‬
Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
‪65 min drive‬

Room options

Deluxe Double Room, Multiple Beds, Non Smoking

Very good

269 sq ft
Sleeps 6
2 Double Beds and 1 Queen Sofa Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard

452 sq ft
Sleeps 4

Double Room

Sleeps 4
2 Double Beds

Comfort Room

Sleeps 2
1 King Bed

About the neighborhood

Bacalar

Bacalar Centro stay.Within a 15-minute walk of this Bacalar Centro hotel, you'll find Laguna Bacalar Ecological Park and Lake Bacalar. Cenote Cocalitos is within 3 miles (5 km) and Palacio Municipal De Othon P. Blanco is within 25 miles (40 km).

What's nearby

Municipal Spa of Bacalar - 5 min walk - 0.3 miles
Fort of San Felipe - 5 min walk - 0.3 miles
Zócalo - 6 min walk - 0.4 miles
Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles
Lake Bacalar - 13 min walk - 0.7 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

‪Enamora - ‬2 min walk
‪Las Marquesitas - ‬5 min walk
‪Mr. Taco - ‬3 min walk
‪Restaurant El Barril de Bacalar - ‬4 min walk
‪El Trompo de K'los - ‬3 min walk

About this property

Tierra Maya Hotel Spa & Sanctuary

Hotel near Laguna Bacalar Ecological Park in Bacalar

Tierra Maya Hotel Spa & Sanctuary offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Free self parking is available.

This Bacalar hotel is smoke free.

10 guestrooms or units

Poolside lounge chairs

Front desk (24 hours)

Storage area for luggage

Tour and ticket information

Garden

Outdoor picnic space

No smoking on site

Tierra Maya Hotel Spa & Sanctuary offers 10 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Pool
Pet friendly
Parking included
Free WiFi

Property amenities

Family friendly

Outdoor pool

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking available

Things to do

Outdoor pool

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Entertainment

40-inch flat-screen TV with cable channels
Netflix
Streaming services

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Rainfall showerhead
Shower
Towels provided

Food and drink

Espresso maker
Free bottled water
Restaurant dining guides
Room service

Air conditioning
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Tierra Maya Spa Sanctuary

Tierra Maya Spa Sanctuary Bacalar

Tierra Maya Hotel Spa Sanctuary

Tierra Maya Hotel Spa Sanctuary Bacalar

Tierra Maya Spa & Sanctuary

Tierra Maya Hotel Spa & Sanctuary Hotel

Tierra Maya Hotel Spa & Sanctuary Bacalar

Tierra Maya Hotel Spa & Sanctuary Hotel Bacalar

Frequently asked questions

How close is Tierra Maya Hotel Spa & Sanctuary to the airport?

Tierra Maya Hotel Spa & Sanctuary is 23.2 mi (36-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Tierra Maya Hotel Spa & Sanctuary have an airport shuttle?

Airport shuttle services are not available at Tierra Maya Hotel Spa & Sanctuary.

Does Tierra Maya Hotel Spa & Sanctuary offer free breakfast?

Tierra Maya Hotel Spa & Sanctuary does not offer free breakfast.

Is there a casino at Tierra Maya Hotel Spa & Sanctuary?

No, there is no casino at this hotel.

What time is check-in at Tierra Maya Hotel Spa & Sanctuary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tierra Maya Hotel Spa & Sanctuary?

This hotel offers free self parking.

Does Tierra Maya Hotel Spa & Sanctuary have a pool?

Tierra Maya Hotel Spa & Sanctuary features an outdoor pool.

Does Tierra Maya Hotel Spa & Sanctuary have a spa?

There are no spa services available at this hotel.

How close is Tierra Maya Hotel Spa & Sanctuary to downtown Bacalar?

Tierra Maya Hotel Spa & Sanctuary is 0.2 mi away from Bacalar.

Tierra Maya Hotel Spa & Sanctuary Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

4/10 Poor

franz

Feb 24, 2025

Disliked: Staff & service, property conditions & facilities

No Channels on tv Wifi poor quality or not working it all

Stayed 2 nights in Feb 2025

2/10 Terrible

Liron, cresskill

Traveled with family

Dec 25, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is old and dirty. Nothing to eat/drink, scary area. We didn’t sleep ALL night as there was a party right outside our window and the property did nothing about it. Party was until 7am!!!!! Don’t dare going there it’s not for normal people

Stayed 1 night in Dec 2024

10/10 Excellent

V

Traveled with family

Aug 9, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Tierra Maya Hotel - gorgeous decor and garden pool

Beautiful pool and gardens, gorgeous rooms with stunning white wash floors and concrete glaze flooring. Lovely room decor. Netflix. Extra bed in room for our family of 5 (2 adults & 3 children under 10). Also, amazing location to walk into town too! 5 minutes from the main plaza. it is next to a fabulous breakfast place (2 mins walk) - Ixchel Bacalar Downside - Coffee machine in room but no pods and poor WiFi connectivity.

Stayed 1 night in Aug 2024

10/10 Excellent

Mariana

May 3, 2024

Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Traveled with family

Nov 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely

Stayed 1 night in Nov 2023

10/10 Excellent

marie

Traveled with group

Mar 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Jun 5, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a nice hotel 2 blocks from the lake and Center. The garden and pool are serene. Breakfast was at a nearby restaurant where the options where plentiful and their coffee was excellent. Wifi was good.

Stayed 2 nights in May 2021

10/10 Excellent

Kevin

Traveled with group

Dec 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They space it as very clean relaxing and decorated very tasteful. Staff very helpful .

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner

Feb 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very helpful. This place is close to the fowtown area only two/three blocks from the Lake.. Thanks Maria (receptionist) for everything, you made our stay unforgettable.

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Feb 16, 2019

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Feb 7, 2019

Liked: Property conditions & facilities, room comfort

Beware of nice room pictures...

One of the new boutique hotels in the center of Bacalar. Good location 2 blocks from the Laguna and nice restaurants like the Playita, also 5 mn from the main city square However, the nice room pictures tend to give a false impression. The hotels is just a few rooms along a corridor, around a garden. The rooms themselves are nice and the pictures are accurate, so not misleading, but overall the hotel is nowhere near a luxury boutique hotel with spa. The rooms are directly on the street, so you get to hear cars passing by, so no Sanctuary here I paid around 100 USD for one night, for this price there are other places in Bacalar which are better value for money, especially if they have direct access to the laguna Also beware Google Maps indicates the hotel as being on Calle 16, whereas it is located on Calle 26

Stayed 1 night in Feb 2019

10/10 Excellent

Montserrat

Aug 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

El número y dirección en la página es incorrecto está a unas calles más

Stayed 1 night in Aug 2025

6/10 Okay

JULIAN

Traveled with family

Jul 6, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Bien las instalaciones en general, pero tuvimos mala experiencia con el personal, que no está bien capacitado y fue cero servicial.

Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Traveled with group

Jun 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien ubicado, limpio, tranquilo y pudimos entrar una hora antes ya q ya estaba limpia la habitación Muy agradables todo el personal

Stayed 1 night in Jun 2025

10/10 Excellent

blanca patricia

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA HABITACION COMODA Y MUY BIEN SITUADO

Stayed 2 nights in Mar 2025

10/10 Excellent

Uriel

Mar 17, 2025

Stayed 2 nights in Mar 2025

8/10 Good

DULCE ROCIO

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Es un lugar acogedor habitaciones amplias

Stayed 1 night in Feb 2025

8/10 Good

Daniela Jazmin

Traveled with family

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un hotel bonito y esta cerca del centro, algo que no me gusto fue que le comente al chico de la recepcion es que el pasillo a mi habitación estaba muy oscuro y me dijo que asi era la temática dle lugar y al otro dia que el hotel estaba mas lleno todo estaba mas iluminado

Stayed 3 nights in Jan 2025

6/10 Okay

Aurelie

Traveled with family

Mar 1, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

L'hôtel mériterait un rafraîchissement, mur fissuré, ou trace d'humidité, peinture qui cloque. Hormis cela les chambres étaient confortable, emplacement proche du centre ville.

Stayed 2 nights in Feb 2025

10/10 Excellent

Sol

Traveled with family

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo, con café y agua.

Muy buena estancia, hay café en el lobby y botellas de agua en la habitación.

Stayed 3 nights in Feb 2025