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Alma de Zorro

2.5 star property
Hotel near Lake Bacalar in Bacalar

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Photo gallery for Alma de Zorro

Outdoor pool
Front of property
Reception
Junior Double Room, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Place, Fort of San Felipe
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪66 min drive‬

Room options

View all photos for Junior Room, 1 King Bed with Sofa bed, Terrace

Junior Room, 1 King Bed with Sofa bed, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Room, 1 King Bed with Sofa bed, Terrace

  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room, Terrace

Junior Double Room, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Double Room, Terrace

  • 366 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Terrace

Standard Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Economy Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Bacalar

In Bacalar .Stay at this Bacalar hotel and you'll be within half a mile (1 km) of Lake Bacalar and 2 miles (3 km) of Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 2 miles (3 km).

What's nearby

  • Lake Bacalar - 6 min walk - 0.4 miles
  • Polytechnic University of Bacalar - 3 min drive - 0.9 miles
  • Laguna Bacalar Ecological Park - 4 min drive - 1.1 miles
  • Ecopark Bacalar - 4 min drive - 1.2 miles
  • Fort of San Felipe - 4 min drive - 1.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬13 min walk
  • ‪Las Miches De La 1 - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬3 min walk
  • ‪Mistura - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive

About this property

Alma de Zorro

Hotel near Lake Bacalar in Bacalar
Alma de Zorro offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This Bacalar hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Alma de Zorro offers 14 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Soi Bacalar
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.8 out of 5, Exceptional, 16 reviews
$43 nightly
The price is $55
Jan 20 - Jan 21
Total with taxes and fees
Soi Bacalar

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar

Frequently asked questions

How close is Alma de Zorro to the airport?

Alma de Zorro is 24.8 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Alma de Zorro have an airport shuttle?

Airport shuttle services are not available at Alma de Zorro.

Does Alma de Zorro offer free breakfast?

Alma de Zorro does not offer free breakfast.

Is there a casino at Alma de Zorro?

No, there is no casino at this hotel.

What time is check-in at Alma de Zorro?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Alma de Zorro?

This hotel offers free self parking.

Does Alma de Zorro have a pool?

Alma de Zorro features an outdoor pool.

Does Alma de Zorro have a spa?

There are no spa services available at this hotel.

How close is Alma de Zorro to downtown Bacalar?

Alma de Zorro is 1.3 mi away from Bacalar.

Alma de Zorro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 61 reviews
Rating 8 - Good. 20 out of 61 reviews
Rating 6 - Okay. 7 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Fernando, houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Stayed 1 night in Jul 2025

8/10 Good

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The beds need a little upgrade
Stayed 2 nights in Jul 2025

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are some very dirty dogs ....
Stayed 4 nights in Nov 2024

6/10 Okay

Sheny

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024

8/10 Good

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable si buscas tranquilidad

Lugar hermoso, cómodo y con facilidad para recorrer la laguna
Stayed 2 nights in Jan 2024

10/10 Excellent

Raihan

Traveled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Arturo

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.
Stayed 5 nights in Dec 2023

6/10 Okay

Millie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023

4/10 Poor

Nicolas Ignacio

Traveled with family
Disliked: Amenities, property conditions & facilities
Propiedad muy mal ubicada, en una calle de mal acceso y sin absolutamente nada a su alrededor. Se necesita auto para todo.

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Armindo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles in Ordnung
Stayed 1 night in Oct 2025

8/10 Good

Josué

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Joakim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra och praktiskt hotell, lite utanför kanske

Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Stayed 2 nights in Jul 2025

8/10 Good

Berenice

Traveled with family
Liked: Property conditions & facilities, room comfort

Bueno pero tiene detalles

La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto
Stayed 1 night in Jul 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y muy amables las personas
Stayed 1 night in May 2025

10/10 Excellent

DULCE ROCIO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar agradable , se requiere coche para llegar .
Stayed 1 night in May 2025

10/10 Excellent

Guadalupe Grisel

Traveled with partner
Liked: Cleanliness, amenities
Muy bien agradable y excelente relacion calidad precio
Stayed 2 nights in May 2025

10/10 Excellent

Dulce Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonita las instalaciones, me hubiera gustado que estuviera mas señalizaciones para llegar mas fácil al hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Lili

Stayed 1 night in Apr 2025

2/10 Terrible

Romain

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dijeron que las obras de al lado empezaban a las 7.30 de la mañana, que la piscina era muy pequeña y daba directamente a las habitaciones de abajo, por lo que no era muy buena, y que la vista desde su ventana daba directamente a una valla y a la casa de los vecinos. Tuvieron un problema con el agua que se solucionó y después tuvimos que volver a abrir la bomba ayer sobre las 11 de la noche y volvimos a preguntar al hotel por qué no tenían agua. Se quejaron de que tampoco había secador y de que la ruta para llegar era un camino de tierra con muchas piedras.
Stayed 2 nights in Dec 2024

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025