6/10 Okay
Ellen
Sep 19, 2025
We experienced a mix-up with our room assignment, but David provided excellent customer service and quickly gave us the room we had requested—with a stunning view of the ocean!
The location of this hotel is its best asset. It’s within 10 minutes of the Catalina Express dock, grocery store, restaurants, and charming specialty shops.
That said, we were a bit disappointed with some aspects of the room: no iron or ironing board, no microwave, and the room itself was quite small with very little space to move around. The flooring is also due for an update.
Overall, the ocean view and convenient location were the highlights of our stay, and David’s outstanding service made a positive difference.
Ellen
Stayed 2 nights in Sep 2025




























