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Embassy Suites by Hilton Austin Downtown South Congress

Property class: 3.5
3.5-star hotel near South Congress Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Lobby
Lobby
Lobby
Lobby lounge
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
300 S Congress Ave, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪1 min walk‬
  • Place, Lady Bird Lake
    ‪3 min walk‬
  • Place, Palmer Events Center
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay movies

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(46 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(16 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(64 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Hearing Accessible One Bedroom King Suite

Premium bedding, pillowtop beds, in-room safe, desk

Hearing Accessible One Bedroom King Suite

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

  • Sleeps 5
  • Free WiFi

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Peloton Bike)

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Embassador Suite

Premium bedding, pillowtop beds, in-room safe, desk

Two Bedroom Embassador Suite

  • Sleeps 4
  • Free WiFi

View all photos for Two Queen Two Room Suite

Premium bedding, pillowtop beds, in-room safe, desk

Two Queen Two Room Suite

  • Sleeps 6
  • Free WiFi

View all photos for Hearing Accessible Two King Two Bedrooms Suite

Premium bedding, pillowtop beds, in-room safe, desk

Hearing Accessible Two King Two Bedrooms Suite

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible King Suite With Tub

Premium bedding, pillowtop beds, in-room safe, desk

Mobility/Hearing Accessible King Suite With Tub

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

Premium bedding, pillowtop beds, in-room safe, desk

Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

  • Sleeps 4
  • Free WiFi

View all photos for Hearing Accessible Two Queen Two Room Suite

Premium bedding, pillowtop beds, in-room safe, desk

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 4
  • Free WiFi

View all photos for Two Room Premium King Suite

Premium bedding, pillowtop beds, in-room safe, desk

Two Room Premium King Suite

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible Premium King Room With Roll In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Mobility/Hearing Accessible Premium King Room With Roll In Shower

  • Sleeps 4
  • Free WiFi

View all photos for Two Room Premium King Suite With City View

Premium bedding, pillowtop beds, in-room safe, desk

Two Room Premium King Suite With City View

  • Sleeps 4
  • Free WiFi

View all photos for Mobility/Hearing Accessible King Suite With Roll In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Mobility/Hearing Accessible King Suite With Roll In Shower

  • Sleeps 4
  • Free WiFi

View all photos for King Two Rooms Suite With City View

Premium bedding, pillowtop beds, in-room safe, desk

King Two Rooms Suite With City View

  • Sleeps 4
  • Free WiFi

View all photos for 2 Room Suite-1 King Bed With Peloton Bike

Premium bedding, pillowtop beds, in-room safe, desk

2 Room Suite-1 King Bed With Peloton Bike

  • Sleeps 4
  • Free WiFi

View all photos for Two-Room King Suite-Non-Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Double Room

  • Sleeps 1
  • Free WiFi

View all photos for Two Bedrooms Suite With King And Double

Premium bedding, pillowtop beds, in-room safe, desk

Two Bedrooms Suite With King And Double

  • Sleeps 5
  • Free WiFi

View all photos for Two Bedrooms Suite With Two Queen And Double

Premium bedding, pillowtop beds, in-room safe, desk

Two Bedrooms Suite With Two Queen And Double

  • Sleeps 7
  • Free WiFi

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About the neighborhood

Austin

Heart of Austin.At this Downtown Austin hotel, you'll be within a 5-minute walk of South Congress Avenue and Lady Bird Lake. Also, Palmer Events Center is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 miles
  • Lady Bird Lake - 3 min walk - 0.2 miles
  • Palmer Events Center - 7 min walk - 0.4 miles
  • Moody Theater - 10 min walk - 0.6 miles
  • Austin Convention Center - 13 min walk - 0.7 miles

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Ego's Lounge - ‬3 min walk
  • ‪Sandy's Hamburgers - ‬6 min walk
  • ‪Soho House Restaurant - ‬8 min walk
  • ‪Aba Austin - ‬7 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel near South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 3030 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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May 21 - May 22
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Frequently asked questions

How close is Embassy Suites by Hilton Austin Downtown South Congress to the airport?

Embassy Suites by Hilton Austin Downtown South Congress is 10.6 mi (17-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Austin Downtown South Congress?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Downtown South Congress on May 23, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Austin Downtown South Congress have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Austin Downtown South Congress.

Does Embassy Suites by Hilton Austin Downtown South Congress offer free breakfast?

Embassy Suites by Hilton Austin Downtown South Congress offers free cooked-to-order breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Austin Downtown South Congress?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Austin Downtown South Congress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton Austin Downtown South Congress?

Free parking is not available at this hotel. Self parking is available for USD 55 per night.

Does Embassy Suites by Hilton Austin Downtown South Congress have a pool?

Embassy Suites by Hilton Austin Downtown South Congress features an indoor pool.

Does Embassy Suites by Hilton Austin Downtown South Congress have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Austin Downtown South Congress have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Austin Downtown South Congress to downtown Austin?

Embassy Suites by Hilton Austin Downtown South Congress is 0.7 mi away from Austin.

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

RUSSELL JOHN, MOONACHIE

Liked: Cleanliness
Stayed 3 nights in Mar 2026

10/10 Excellent

Dan

Stayed 4 nights in Jan 2026

10/10 Excellent

Ching-ling

Stayed 2 nights in Jan 2026

10/10 Excellent

Karina

Stayed 1 night in Jan 2026

10/10 Excellent

AMANDA

Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Cristiano

Stayed 6 nights in Jan 2026

8/10 Good

Robert

Liked: Cleanliness
Stayed 3 nights in Jan 2026

10/10 Excellent

Tuncay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and crew 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Dale

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Dec 2025

4/10 Poor

Judith, Palm Coast

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was fine, the hotel is terrible. They never gave us additional coffee, the lampshade fell off, the towel rack fell, tp was not replaced, towels, another story. The parking garage elevator hasn’t been inspected since 2021 and sounds like it is going to collapse. Description of parking is completely inaccurate. This is an incredibly tired property and needs a lot of maintenance and updating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I love staying here—breakfast includes omelettes to order and a waffle maker; happy hour with snacks & drinks; quiet, comfortable, great view and the perfect location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities
Clean room, awesome staff, awesome perfect super great breakfast ❤️ loved it all!’
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything but I wish you guys had other options besides pork I don’t eat it but other than that excellent!!!! We will be back
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen, Cooper Landing

Liked: Cleanliness, property conditions & facilities
Check in was great - staff more than helpful!
Stayed 1 night in Jan 2026

2/10 Terrible

Jacob

Stayed 1 night in Dec 2025

4/10 Poor

daniel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room very outdated ac just felt muggy!! night shift manager was really rude and room was not once cleaned
Stayed 2 nights in Dec 2025

2/10 Terrible

Marcella

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We waited an hour and a half for a room to be ready for us, we were told that it had been cleaned but needed to be inspected by a supervisor. We clearly saw cleaning staff messing with their phones instead of working, so it's no wonder it took forever for rooms to be cleaned that day. When we finally got to the room, it was not very clean, stains on the couch and curtains, and dust on all of the surfaces. The air return in the room was coated with a thick layer of dust. The room felt very raggedy in general, with the couch and chairs appearing very worn out. Also, the elevators in the hotel seemed to be old and in need of maintenance. The garage elevators were out of order, so good luck if you parked on a higher level. The staff at the front desk did the best they could to handle the waiting situation, but it was obvious that this hotel is very disorganized and not prepared for a fully booked night.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities
Diamond at the front desk is amazing. So welcoming. And of course, the buffet breakfast including the omelettes was great. EVERYTHING was fresh and delicious! And the buffet staff was so great too.
Stayed 2 nights in Jan 2026