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4.2 out of 5

"It was a wonderful room and I would do it again. The only problem was the bathtub stopper didn’t stop the water. " More

By a verified traveler on Wed 18 Dec 2019

Hotel Description

3-star aparthotel near Lady Bird Lake

In Austin

Your stay at this Franklin Park aparthotel places you within 2 miles (3 km) of South Congress Avenue and St. Edward's University. Lady Bird Lake and Austin Convention Center are also within 6 miles (10 km).

24-hour fitness

This aparthotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-out and free Internet in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, kitchens

The 122 apartments feature flat-screen TVs with cable channels, free WiFi and free wired Internet, and kitchens with refrigerators and microwaves. Other amenities include DVD players, coffee/tea makers, and hair dryers.

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$71* Per night/room May 29 - May 30

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Austin-South ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Austin-South

Everyone (5) Family (5)
5 out of 5

Posted by on Feb 3, 2020

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5 out of 5
It was a wonderful room and I would do it again. The only problem was the bathtub stopper didn’t stop the water.

Posted by on Dec 18, 2019

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5 out of 5
just off I-35, and very tidy, helped me get a , staff were very polite

Posted by , from Waco on Oct 27, 2019

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Comment from Hotel Management

Nov 27, 2019 by Lara

Dear Spb, Thank you for taking the time to leave us a review of your recent stay with us. We are pleased to hear you enjoyed your visit and found our location to be easily accessible off the highway and found our staff to be very polite. We thank you for selecting our property for your hospitality needs and hope to see you back again soon.

3 out of 5
Our sink was filthy and we had to go down and request them to fix it.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 16, 2019 by Lara

Dear Anonymous, Thank you for leaving us a review of your recent stay with us here at Candlewood Suites Austin South. On behalf of the entire team please accept my apology for not providing you with a pleasant visit. We have shared your review with our team and will work to catch all maintenance issues before our guests check in. We hope you will allow us another opportunity to provide you with excellent service in the future.

2 out of 5
My reservation for a room with a queen-size bed plus a pullout sofa for my son wasn’t available. I was told maintenance was checking for a rollaway bed, but even that fix was unavailable. “We’re overbooked. The best we can do is give you some extra sheets (to sleep on the floor).” I had to make arrangements for my son to sleep on family’s couch. What exactly was my reservation for?

Posted by on Apr 27, 2019

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4 out of 5

Posted by on Apr 7, 2019

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4 out of 5

Posted by on Feb 6, 2019

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5 out of 5
Shannon was especially kind and helpful to me during a very stressful time.

Posted by on Nov 12, 2018

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4 out of 5

Convenient to our activities

Pros: Updated room
Location: Location not so great, located in somewhat rundown area, but not really that bad. Close to South Congress Ave which was the goal.
Updated room was very nice, clean, comfortably furnished. Towels were soft and fluffy. No pool or breakfast. Staff did not mention $20 pre authorized amenities charge which should go away.

Posted by , from TX on Jul 29, 2018

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5 out of 5

Excellent

Pros: The room and bed was nice and comfortable.
Location: I was in Austin for work, but the location is great for anything downtown or south.
Aside from the issues I encountered using a third party website to book my room (double charged), I had a great experience at Candlewood Suites- Austin South. Graham in particular stands out. He was very friendly, welcoming, and helpful.

Posted by on May 23, 2016

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About the Candlewood Suites Austin-South

Location 4320 I 35 S, Austin, TX 78745

Property Features

As a guest of Candlewood Suites Austin-South, you'll find a 24-hour fitness center, barbecue grills, and multilingual staff. WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Austin-South also features gift shops/newsstands, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (13.1 km / 8.2 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Austin-South offers 122 air-conditioned accommodations with DVD players and safes. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Austin-South
  • Candlewood Suites Austin-South
  • Candlewood Suites Hotel Austin-South
  • Austin Candlewood Suites
  • Candlewood Austin
  • Candlewood Suites - Austin South Hotel Austin
  • Candlewood Suites Austin-South Hotel
  • Candlewood Suites Austin-South Aparthotel
  • Candlewood Suites Austin South
  • Candlewood Suites Austin
  • Candlewood Suites Austin South
  • Candlewood Suites Austin-South Austin
  • Candlewood Suites Austin-South Aparthotel
  • Candlewood Suites Austin-South Aparthotel Austin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.