"Room was clean but a little musty smell. Breakfast was nice with a waffle maker. Pool was ok. At least a place to sit and be out side. Price was fair ... " More
Heart of Round Rock
You'll find Round Rock Sports Center and Round Rock Premium Outlets within 3 miles (5 km) of this hotel. Dell Diamond and Kalahari Indoor Water Park are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's an outdoor pool on site, and a 24-hour front desk and express check-in are also provided.
May 10, 2022 by Manager
Hello James,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay
Apr 3, 2022 by Manager
Hello Vanessa, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Mar 13, 2022 by Manager
Hello Heather, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Nov 17, 2021 by Manager
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Apr 1, 2021 by Manager
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Oct 16, 2020 by Manager
I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our common areas were not to your satisfaction. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again.
Jul 30, 2019 by Jael- FOM
Thank you so much for taking time to review your experience at our property. We appreciate it so much. We will be happy to host you next time you're in the Austin Area.
Jun 14, 2019 by Jael -Front Office Manager
Thank you for choosing Best Western Round Rock, we appreciate your business and the time you took to provide us with your feedback!
Apr 16, 2019 by Jael- Front Office Manager
Thank you for your wonderful review! Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us!
Apr 15, 2019 by Jael- Front Office Manager
Thank you for taking the time to review your experience at our property. I apologize for the noise issue you encountered with the freeway. We have definitely taken in consideration these items and will work toward resolving these issues in the rooms individually. Next time you are in the area we would love to have you back so we can exceed your expectations.
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters) and includes a conference center. An outdoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western- Round Rock. Free self parking is available. Smoking is allowed in designated areas at this Round Rock hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Best Western- Round Rock offers 70 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Round Rock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, Barclaycard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.