Near the airport
You'll find Butterfly Creek and Villa Maria Estate within 3 miles (5 km) of this hotel. Rainbow's End and Otuataua Stonefields are also within 6 miles (10 km).
Dining, fitness center
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as express check-in and WiFi in public areas. Express check-out, dry cleaning, and luggage storage are also on offer.
IPod docks, WiFi
The 263 soundproofed guestrooms offer WiFi and iPod docks. Other amenities include 24-hour room service, wired Internet, and LCD TVs with digital channels.
Jan 30, 2020 by Guest Relations Coordinator
Kia ora, Thank you for staying with us at Novotel Auckland Airport. Thank you for your feedback in relation to the communication between the hotel and yourself. I can understand your situation and the team are doing their best to accommodate everyone during this disruptive time. I trust in the future we will better accommodate you. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
Jan 15, 2020 by Guest Relations Manager - Novotel Auckland Airport
Kia ora It is wonderful that we had you staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It is great that our hotel is conveniently located right out the front of the international arrivals and departures terminal. It is a great service our Valet parking with unlimited access to your vehicle throughout your stay with no added costs to the overnight fee. I am very sorry that our Pop-up restaurant was a disappointment for you during this stay. I am I am pleased to announce that mid-March we will be opening our new restaurant ThirteenFifty Bistro & Bar. We will see a whole new menu, new modern stylish restaurant with great ambiance & vibe. I hope we get the opportunity to welcome you back soon especially when our new restaurant is open. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport
This property is closed from November 1 2020 to April 30 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Auckland Airport. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:30 AM.
The Square - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.