4/10 Malo
Robert V.
9 jun. 2025
No le gustó: Limpieza
Disappointment
I stayed here with my dad and uncle for our first vacation together and it was a huge disappointment. One of the main reasons we decided to stay at this rental was because it had a deck and outdoor bbq grill. The grill was filthy and they had no metal brush to clean it with. As a result, the food we purchased specifically to grill has to be cooked indoors (we never used the deck). We went to use the air fryer and it was filthy, went to use the oven that was filthy. There were dead bugs on the living room floor, the window located right above the kitchen sink was filthy, the edges around the outer perimeter of the shower was dirty, the toilet brush was not properly stowed away, the shower curtains had missing hooks, the pans and baking dishes all had to be recleaned and they provided no sponge. I couldn't even sleep well the last two nights thinking about the bugs. The property manager I spoke with initially tried to dismiss my complaint about the bugs saying its a "wooded" area, so having bugs is common. Honestly, I would not consider the location of the home to be "wooded" as its not inside the woods like a cabin but, a typical rural neighborhood. The property manager ended up offering (not proactively) return my cleaning fee. She did offer to send a cleaning crew but, I declined that because our plans were always in a flux and would have needed to give them six hrs to clean the home (check out is at 10am and check-in is at 4pm).
Robert V.
Se hospedó 4 noches en mayo de 2025