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Home2 Suites by Hilton Asheville Biltmore Village

3-star property
61 Thompson Street, Asheville, NC 1-855-201-7819
4.5 out of 5
Wonderful!
See all 4 travelocity Reviews

"I appreciated the antibacterial wipes offered before entering the elevator as well as the “Proper Etiquette” sign posted. We have been traveling home ... " More

By a verified traveler on Tue 23 Mar 2021

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Hotel Description

3-star aparthotel near Biltmore Estate

In Asheville

With a stay at this well-placed aparthotel, you'll be half a mile (1 km) from Biltmore Estate and within 3 miles (5 km) of The Orange Peel. Wicked Weed Brewing and Asheville Mall are also within 3 miles (5 km).

Free perks

This aparthotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchenettes

The 117 apartments feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers, as well as LCD TVs with cable channels. Free WiFi, sofa beds, and premium bedding are also available.

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$111* Per night/room Jan 3 - Jan 4

Studio, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Asheville Biltmore Village ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Asheville Biltmore Village

Couples (3) Family (2)
4 out of 5
I appreciated the antibacterial wipes offered before entering the elevator as well as the “Proper Etiquette” sign posted. We have been traveling home during the pandemic and have seen many people not observing common courtesy such as wearing masks, washing hands, giving others 6 feet distance and being over the limit on elevators. Home2 Suites offered peace of mind. Thank you.

Posted by on Mar 23, 2021

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5 out of 5
We enjoyed our stay! Excellent service and spacious rooms.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 16, 2021 by Rory H

Thank you for taking the time to review your recent stay at the Home2 Suites by Hilton Asheville Biltmore Village. We appreciate your feedback and are happy to hear we were able to provide that excellent customer service and "home way from home" feel you have come to expect from the Home2 Brand. We look forward to seeing you on your next visit to Asheville.

5 out of 5
Comfort and contemporary! Great for short and long term travelers.

Posted by , from Tampa, FL on Sep 11, 2020

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4 out of 5
had to run water in shower for 20 min to get hot water. no signs in garage to tell you how to get to lobby. one working waffle maker for breakfast. Staff was pleasant and helpful,. beautiful room. handicapped shower water leaked onto floor although curtain was in shower, leaked from seat.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 30, 2020 by Expedia

Thank you for taking the time to share about your recent experience with us. On behalf of our entire hotel team, I would like to sincerely apologize for the inconveniences you encountered during your stay. We strive to provide a high standard of hospitality to our guests, and we appreciate you letting us know that we missed the mark. Please note that our property is working around the clock to fix this issue with our water. We will certainly utilize your feedback to improve the way we serve valued guests such as yourself. Chris Gilbert Guest Service Manager

About the Home2 Suites by Hilton Asheville Biltmore Village

Location 61 Thompson Street, Asheville, NC 28803

Property Features

Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. Event space at this aparthotel measures 360 square feet (33 square meters) and includes conference space. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Home2 Suites by Hilton Asheville Biltmore Village. Free self parking is available. This 3-star Asheville aparthotel is smoke free.

  • 117 guestrooms or units
  • 360 sq ft of conference space
  • 33 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Asheville Biltmore Village offers 117 accommodations with safes and complimentary newspapers. Accommodations are furnished with unspecified sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains.

  • In-room kitchenette
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites by Hilton Asheville Biltmore
  • Home2 Suites by Hilton Asheville Biltmore Village NC
  • Home2 Suites by Hilton Asheville Biltmore Village Asheville
  • Home2 Suites by Hilton Asheville Biltmore Village Aparthotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.