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4.5 out of 5

"Very good experience, very clean room, and nice staff! " More

By a verified traveler on Wed 21 Oct 2020

Hotel Description

Enjoy free breakfast at this Flat Rock hotel

In Flat Rock

Within 3 miles (5 km) of this Flat Rock hotel, you'll find Western North Carolina Air Museum and Flat Rock Playhouse. Green River and Carl Sandburg Home National Historic Site are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Aug 15 - Aug 16

Room, 2 Queen Beds, Non Smoking (With Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Hendersonville SE - Flat Rock, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Hendersonville SE - Flat Rock, an IHG Hotel

Everyone (3) Couples (2) Family (1)
5 out of 5
Very good experience, very clean room, and nice staff!

Posted by on Oct 21, 2020

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5 out of 5
Convenient location. Beautiful, modern decor. Extremely clean. Wonderful staff. All was good for our stay.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Feb 20, 2020 by Kari

Wow! We are really pleased to hear your stay with us was such an enjoyable experience. We love sharing our hotel and beautiful area with our guests and we hope you will come back to our Holiday Inn Express the next time you are in the Hendersonville region. Our very kindest regards, Kari

5 out of 5
The hotel is very clean and very quiet. You cant hear any outside noise. The breakfast was great. There were lean options to choose from.

Posted by on Nov 9, 2019

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5 out of 5
Loved the room,and shower. It was quiet, good tv. Breakfast was good

Posted by on Oct 7, 2019

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4 out of 5
Very nice and friendly staff room was clean and very comfortable bad.

Posted by on Mar 4, 2019

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3 out of 5

Aggrivating

We booked our stay online. Upon arrival, we received keys to room 313 and head up to our room. We try for several minutes to open the door and then a man answers the door. We head back down and the person at check in states that 313 is the correct room. He then calls room 313 and asks the man his name. The man was supposed to be in room 311; not 313. He looks for another room and then looks again after I said we booked a king bed. He tells us he will discount the normally priced room from $163, to $130. We paid about $200. I then said we booked it through your site and he said that he then could not discount it at all. We were aggrivated; appreciative of a remedial discount, and then upset all over again. Was not the experience anyone would want in an overnight excursion. The hotel was very nice as it was 3 weeks old, but the other stuff that occurred made the newness pale in comparison to the poor service.

Posted by on May 30, 2017

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About the Holiday Inn Express & Suites Hendersonville SE - Flat Rock, an IHG Hotel

Location 107 Upward Crossing Drive, Flat Rock, NC 28731

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn Express & Suites Hendersonville SE - Flat Rock, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Holiday Inn Express & Suites Hendersonville SE - Flat Rock, an IHG Hotel also features a terrace, coffee/tea in a common area, and concierge services. Self parking is free. Smoking is allowed in designated areas at this Flat Rock hotel.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Built in 2017
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL) (21.8 km / 13.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Hendersonville SE - Flat Rock, an IHG Hotel offers 85 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hendersonville SE Flat Rock Hotel
  • Holiday Inn Express Hendersonville SE Hotel
  • Holiday Inn Express Hendersonville SE Flat Rock
  • Holiday Inn Express Hendersonville SE
  • Inn Express Hendersonville SE
  • Holiday Inn Express Suites Hendersonville SE Flat Rock

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.