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"Most of the stay was good. Nice pool, nice employees but a few things could improve. Needed an extra blanket and desk agent had to go get one out of a ... " More

By a verified traveler on Fri 19 Jun 2015

Hotel Description

Enjoy the outdoor pool at this Hendersonville hotel

In Hendersonville

Within 3 miles (5 km) of this Hendersonville hotel, you'll find Blue Ridge Mall and Team ECCO Ocean Center and Aquarium. Mineral and Lapidary Museum and Burntshirt Vineyards are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 100 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, microwaves, and hydromassage showerheads are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room Oct 24 - Oct 25

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Hendersonville Inn ratings based on 21 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Hendersonville Inn

Everyone (12) Couples (1) Family (3)
4 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 23, 2019 by Amy M

Thank you for rating us a 4 Star rating. We do appreciate your choosing to stay with us, and hope to have you as our guest again in the future

5 out of 5
The property has some age to it, but all amenities were very much on par with what you can expect from a 2-star hotel and price

Posted by , from Clayton on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Amy M

Thank you Patrick for rating us 5/5 Stars. We strive to keep our standards up to "par" for all of our guests comfort and convenience. We look forward to seing you again.

1 out of 5
The pictures are better than the actual hotel. The use of travelocity for travelers should reflect accurate pictures of the entire campus not angled shots AND why would you put in fine print that you have to specify nonsmoking rooms? When looking for a hotel I don’t assume it’s smoking and I have to select non smoking. When in the check in does this appear. We didn’t see it until after paying AND the very first thing the receptionist did was apologize so I knew bad news was coming. First a smoking room because she said anytime you use expedianit defaults to smoking. And second apology is no refund. Sheesh. Thanks a lot both hotel and Travelocity.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Amy M

Thank you for choosing to stay with us. We are in the process of starting some beautification processes and will post new/improved photos at that time. We are very sorry for your disappointment and hope you will allow us another opportunity in the future to exceed your expectations.

4 out of 5
The rooms were very nice and clean. Seemed to be some work being done in the parking lot so it made it kind of messy.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 18, 2019 by Amy M

Thank you for taking the time to write a review regarding your recent stay with us. We apologize for the messiness of the parking lot, we are getting closer to having the whole parking lot refinished. We hope to see you again soon.

4 out of 5
Property was clean. Hotel lobby was upgraded from when i stayed there before. Hotel clerk was very helpful. Enjoyed my stay.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 18, 2019 by Amy M

Thank you for writing such a nice review of our property. We are so glad for your loyalty to us and

5 out of 5
Amy, the manager, was very helpful. Had a very good experience here. Would definitely book again.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 26, 2019 by Amy M

Thank you for taking the time to write such a nice review of your experience while staying with us. We look forward to seeing you again.

4 out of 5

Posted by on Oct 31, 2018

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Comment from Hotel Management

Nov 13, 2018 by Amy M

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 828-692-0521. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

3 out of 5
This was not a hotel as listed. But a motel. So there’s that. They gave us the room that had handicapped parking in front of it. So we had to park well away from our room. It was an awkward bathroom area too. It was clean. But we won’t go back.

Posted by on Oct 8, 2018

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Comment from Hotel Management

Oct 9, 2018 by Amy M

Thank you for choosing to stay with us. I apologize that we missed the mark regarding convenient parking and that the bathroom seemed awkward. We do strive to make you want to return and I regret that you do not feel the same.

1 out of 5

Horrible

Room was dirty. Hair in the shower. Toilet didn't flush. Musty and damp smell. Even the sheets were damp!

Posted by , from r.i on Aug 15, 2017

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2 out of 5

Ask to see room first!

Pros: Breakfast bar was great
Cons: Complete remodel on room 231. Clean carpets or find the smell!
Location: Close to about anything you want to do.
Room looked like it had a leak that was horribly patched! Then there was a smell. We asked several times for another room, nothing!

Posted by , from Charleston, SC on Jul 18, 2017

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About the Best Western Hendersonville Inn

Location 105 Sugarloaf Rd, Hendersonville, NC 28793

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, a terrace, and coffee/tea in a common area are also featured at the business-friendly Best Western Hendersonville Inn. Self parking is free. Smoking is allowed in designated areas at this Hendersonville hotel.

  • 100 guestrooms or units
  • 2 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (15.9 km / 9.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Hendersonville Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

El Paso - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hendersonville
  • Best Western Hendersonville Inn
  • Hendersonville Best Western
  • Hendersonville Inn
  • Best Western Hendersonville Hotel Hendersonville
  • Hendersonville Hendersonville
  • Best Western Hendersonville Inn Hotel
  • Best Western Hendersonville Inn Hendersonville
  • Best Western Hendersonville Inn Hotel Hendersonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Asheville-Hotels-Best-Western-Hendersonville-Inn.h172155-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.