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"Great Price, clean rooms, friendly staff Will stay there again " More

By a verified traveler on Wed 04 Aug 2021

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Hotel Description

Hotel near Blue Ridge Mall in Hendersonville

In Hendersonville

You'll be within 2 miles (3 km) of Blue Ridge Mall and 6 miles (10 km) of Western North Carolina Air Museum with a stay here. Elijah Mountain Gem Mine is within 6 miles (10 km) and Flat Rock Playhouse is within 9 miles (15 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free local calls. Flat-screen TVs come with cable channels, and other amenities include refrigerators and microwaves.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88* Per night/room Nov 3 - Nov 4

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Hendersonville Inn ratings based on 32 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Hendersonville Inn

Everyone (19) Couples (1) Family (9)
5 out of 5
Great Price, clean rooms, friendly staff Will stay there again

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 4, 2021 by Amy M

Thank you for the review. We are happy to tell all that we are the recipients of both AAA Inspector's Best of Housekeeping and Trip Advisor's Travelers Choice Awards (2 years in a row). We are so fortunate to have guests like you to share our great news. We look forward to seeing you again.

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 6, 2021 by Amy Moser

Thank you for choosing to stay with us, and for rating your experience. We hope to see you again.

4 out of 5
Understaffed. Had to wait a long time to finally get breakfast. Had to eat in lobby.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by Amy M

Thank you for choosing to stay with us. I fully understand your frustration and we are working on a strategy to improve this process. I do hope you will allow us another opportunity to exceed your expectations.

4 out of 5
The grounds were well kept. Our room was wet from carpet shampooing and we were moved to another room. The second room we were given was also wet (carpet) and we asked for towels to put on the floor. The staff was apologetic and tried to fix everything that they could.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 4, 2021 by Amy M

Thank you for choosing to stay with us. We apologize for the inconvenience of having to move your room due to the carpet being freshly shampooed. We do hope you took the opportunity to join us for a scrumptious southern style hot breakfast to go. We look forward to another opportunity to exceed your expectations in the future.

3 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 13, 2020 by Amy M

Thank you for choosing to stay with us. We hope you will let us know how we can improve to exceed your expectations in the future.

5 out of 5
Very friendly service beds were made everyday breakfast was pleasantly decent

Posted by , from Florida on Feb 20, 2020

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Comment from Hotel Management

Feb 21, 2020 by Amy M

Thank you Jackie for sharing your thoughts regarding your recent stay with us. We are happy to hear that you were delighted with everything. We will look forward to seeing you again.

5 out of 5
The room was very clean, and the breakfast was very delicious, and their staff were very friendly

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Amy M

Thank you for choosing to stay with us. We appreciate your support in rating us with a 5 Star rating. We hope to have you stay with us again, soon.

1 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Amy M.

Thank you for choosing to stay with us. I would like to know more about your stay if you would like to share this with us.

5 out of 5
Our room was spotless and well-furnished, and had a fresh, clean aroma, unlike some hotels. There is a Mexican restaurant on the premises which came highly recommended, but we didn't have time to visit.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Nov 30, 2019 by Amy M

Thank you for choosing to stay with us and telling us about your stay. By sharing what you like and or how we can improve your stay we will use this information to assure each of our guest have the same experience. We look forward to seeing you again.

4 out of 5
Hotel nice, I just do not like outside entry to rooms.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Amy M

Thank you for choosing to stay with us. We apologize that we just weren't the right fit for your accomodations and appreciate the 4/5 Star rating your gave. We do hope that you might change your mind and consider staying with us again.

About the Best Western Hendersonville Inn

Location 105 Sugarloaf Rd, Hendersonville, NC 28793

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Hendersonville Inn. Free self parking is available. Smoking is allowed in designated areas at this Hendersonville hotel.

  • 100 guestrooms or units
  • 2 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Hendersonville Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Hendersonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

El Paso - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hendersonville
  • Best Western Hendersonville Inn
  • Hendersonville Best Western
  • Hendersonville Inn
  • Best Western Hendersonville Hotel Hendersonville
  • Hendersonville Hendersonville
  • Best Western Hendersonville Inn Hotel
  • Best Western Hendersonville Inn Hendersonville
  • Best Western Hendersonville Inn Hotel Hendersonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.