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SKYLARANNA Resort & Spa

3.5 star property
3.5-star spa hotel near Western North Carolina Agricultural Center

Choose dates to view prices

Photo gallery for SKYLARANNA Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Fireplace
Premium Cabin, Non Smoking, Mountain View | Private kitchen | Full-size fridge, microwave, coffee/tea maker, highchair
Romantic Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory foam beds, individually decorated
Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side | Terrace/patio

Popular amenities

  • Bar
  • Room service

Explore the area

Map
2075 N Rugby Rd, Hendersonville, NC, 28791
  • Western North Carolina Agricultural Center
    ‪5 min drive‬
  • Sierra Nevada Brewing Company
    ‪8 min drive‬
  • Jump Off Rock
    ‪17 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪5 min drive‬

Room options

View all photos for 202

202 | 1 bedroom, premium bedding, memory foam beds, individually decorated

202

10.0 out of 10
Exceptional
(4 reviews)
  • 368 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 401

401 | 1 bedroom, premium bedding, memory foam beds, individually decorated

401

8.0 out of 10
Very good
(3 reviews)
  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 403

403 | 1 bedroom, premium bedding, memory foam beds, individually decorated

403

7.0 out of 10
Good
(2 reviews)
  • 351 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 303

303 | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

303

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side

Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side | 1 bedroom, premium bedding, memory foam beds, individually decorated

Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side

8.4 out of 10
Very good
(11 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Cabin, Multiple Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 302

302 | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

302

  • 697 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Romantic Room, 1 King Bed with Sofa bed

Romantic Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory foam beds, individually decorated

Romantic Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 104

104 | 1 bedroom, premium bedding, memory foam beds, individually decorated

104

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 304

304 | 1 bedroom, premium bedding, memory foam beds, individually decorated

304

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 402

402 | 1 bedroom, premium bedding, memory foam beds, individually decorated

402

8.8 out of 10
Excellent
(8 reviews)
  • 728 sq ft
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for 201

201 | 1 bedroom, premium bedding, memory foam beds, individually decorated

201

8.6 out of 10
Excellent
(4 reviews)
  • 368 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Deluxe Apartment

  • 800 sq ft
  • Resort view
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Sofa Beds

View all photos for 103

103 | 1 bedroom, premium bedding, memory foam beds, individually decorated

103

10.0 out of 10
Exceptional
(3 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Cabin, Non Smoking, Mountain View

Premium Cabin, Non Smoking, Mountain View | 1 bedroom, premium bedding, memory foam beds, individually decorated

Premium Cabin, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 750 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

About the neighborhood

Hendersonville

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Sierra Nevada Brewing Company and Western North Carolina Agricultural Center. Biltmore Park Town Square and Jackson Park are within 12 miles (20 km).

What's nearby

  • AdventHealth Hendersonville - 4 min drive - 3.2 miles
  • Western North Carolina Agricultural Center - 5 min drive - 3.2 miles
  • Sierra Nevada Brewing Company - 8 min drive - 4.4 miles
  • Jump Off Rock - 17 min drive - 6.4 miles
  • Biltmore Estate - 24 min drive - 15.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 10 min drive

Restaurants

  • ‪Sierra Nevada Brewing Co - ‬12 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Mills River Brewi - ‬11 min drive

About this property

SKYLARANNA Resort & Spa

3.5-star spa hotel near Western North Carolina Agricultural Center
SKYLARANNA Resort & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at SKYLARANNA Resort & Spa. You'll have access to the outdoor pool at a partner property. Self parking is free. A complete renovation of SKYLARANNA Resort & Spa was completed in July 2022.

This 3.5-star Hendersonville hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 bars or lounges
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1954
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Express check-in
  • Express check-out
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
SKYLARANNA Resort & Spa offers 30 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 55-inch flat-screen televisions come with digital channels and Netflix. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Russian, Ukrainian

Similar properties

Front of property - evening/night

The Lodge at Flat Rock

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, 1,148 reviews
$119 nightly
The price is $133
Jul 27 - Jul 28
Total includes taxes and fees
The Lodge at Flat Rock

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Fenced pool
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Pool gate
  • Pool toys

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • 24-hour pool access
  • Canoeing
  • Fishing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: USD 50.00 per pet, per day, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 35.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Housekeeping fee: USD 25 per stay; may vary based on length of stay and unit size
  • Crib (infant bed) fee: USD 35.0 per stay
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, PayPal, and Cash App
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, Apple Pay, PayPal, and Cash App. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open March 31 and close October 31.
  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Skylaranna Hotel Resort
Skylaranna Resort & Spa Hotel
Skylaranna Resort & Spa Hendersonville
Skylaranna Resort & Spa Hotel Hendersonville

Frequently asked questions

How close is SKYLARANNA Resort & Spa to the airport?

SKYLARANNA Resort & Spa is 6.4 mi (10-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at SKYLARANNA Resort & Spa?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at SKYLARANNA Resort & Spa on Jul 28, 2025 start from $81.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SKYLARANNA Resort & Spa have an airport shuttle?

Airport shuttle services are not available at SKYLARANNA Resort & Spa.

Does SKYLARANNA Resort & Spa offer free breakfast?

SKYLARANNA Resort & Spa does not offer free breakfast.

Is there a casino at SKYLARANNA Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at SKYLARANNA Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 35 (subject to availability).

Is there free parking at SKYLARANNA Resort & Spa?

This hotel offers free self parking.

Does SKYLARANNA Resort & Spa have a pool?

SKYLARANNA Resort & Spa features an outdoor pool. Guests can enjoy 24-hour pool access.

Does SKYLARANNA Resort & Spa have a restaurant?

SKYLARANNA Resort & Spa is home to Mehfil At SKYLARANNA, which features Indian cuisine and pool views.

Does SKYLARANNA Resort & Spa have a spa?

This hotel has a spa, which features Swedish massages, reflexology, and Ayurvedic treatments.

How close is SKYLARANNA Resort & Spa to downtown Hendersonville?

SKYLARANNA Resort & Spa is 6.3 mi away from Hendersonville.

SKYLARANNA Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 170 out of 307 reviews
Rating 8 - Good. 58 out of 307 reviews
Rating 6 - Okay. 36 out of 307 reviews
Rating 4 - Poor. 29 out of 307 reviews
Rating 2 - Terrible. 14 out of 307 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan, Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene setting, upscale ambiance, amenities like a secluded water feature of stone wall with waterfall cascading over it from the pool level above offered special space to take my mind off all stresses. Their HUGE "firepit" is elegantly designed (though i would prefer an outdoor cushion be provided to sit on over the gorgeous stone seating!) - the smell of that wood smoldering is heavenly. Skylaranna send like it would be perfect place to get all your family to come for a family reunion getaway no matter what state they all live in.
Stayed 2 nights in Apr 2025

8/10 Good

Johan

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Demond

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I was told their would be separated rooms however the beds are in the same room upstairs. No privacy
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get-a-way!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason, CHARLOTTE

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Apr 2025

8/10 Good

Donovan

Owner is doing lots upgrades to the property. It will be beautiful once completed.
Stayed 1 night in Apr 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fun, interesting great view

Stay was around thankgiving, not clear if the restaurant was open. Fine if it was not but a sign said it was open for breakfast. Go in and get embarrassed. Shame, it looked really nice, and I understand if it is booked thanksgiving weekend. But awkward! Room was fun with nice view. But all sorts of problems with he smart home stuff in it. They will likely work it out. I will likely try again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawn

Traveled with family
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Basic room

Basic room. Clean but dated. Bed was comfortable. Nothing special.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ashley

Traveled with group
Disliked: Staff & service, property conditions & facilities
The property looked nice and there was a lot of positive reviews so I booked a stay for a birthday trip. When I had questions about property or procedures, it was very difficult to get anyone to talk to. I called the number multiple times with no answers or response. The ONE time I spoke to someone it wasnt a very clear resolution. I had not seen a single person that worked for the hotel about at all. I even walked around the property thinking I'd find someone. We stayed in room 403 which was on the top floor and it did have a very pretty view of some mountains and the airport, but it was extremely hot. I tried turning the little ac unit down but it never got cooler. I went all the way down to 62 degrees and still no colder in the room. We found hairs in the bed when we went to lay down. That wasnt great but thankfully no bugs. The bathroom was very nice, but the water only got a lukewarm temperature not hot at all. The thing that really topped off our stay is the last night there some loud guests were stomping and banging things around, slamming their doors and yelling to the point of us feeling unsafe. I knew there was no one I could call from the hotel so that made it feel even more unsafe. We quickly made a decision to pack our bags and leave early instead of risk seeing what would happen or how long they'd continue to be loud. So all in all the property was nice and the convenience of having somewhere to stay close to asheville and other things was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Beautiful cabin, with potential, but….

To start the cabins appear to be new and the concepts are beautiful. The shower head was a nice rain maker. They did appear as though punch out was never completed as there are still unfinished construction items such as screw pops in drywall and can light holes where a different size light is installed. When I arrived, the number I was asked to text for better check in apparently wasn’t for that at all. I had no assigned cabin. I called a different number to which the manager answered promptly. He assigned me a cabin which was never cleaned. Hoping “all hands on deck” would be the solution, instead a single cleaner was assigned to which we eventually left after waiting over an hour. I asked for a call when it was ready which never occurred. We returned to the property later in the night. It was cleaned, but not vacuumed. While our stay was pleasant, the uncleanliness of the residence was a turn off. Dog hair abundant. If they are going to allow dogs on site, they should at least vacuum or offer non animal rooms. This place has great potential and was still a spacious beautiful cabin, and perhaps my experience was the outlier. I typically don’t leave negative reviews, but hotels.com has been null and void during this process. No way to contact them and they do not stand as a guardian to your booking or money spent!
Stayed 2 nights in Nov 2024

6/10 Okay

jaime

Liked: Cleanliness
Room was very spacious
Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Stayed 2 nights in Oct 2024

6/10 Okay

Markzell

The trip was very good. The room did have a mini fridge and i microwave which helped with leftovers that i had. My biggest thing was that the ac was not the best. I went to be a bit hot every night and didnt know who to contact to help with that. Besides that i enjoyed my stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much light in the room at night. Ceiling light did not turn off all the way at night and glowed. Large gaps around door let bright hall lights in. Very minimal electric plugs. Curtains did not adequately close for privacy. Grounds were lovely. Shower was awesome.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Olenka

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was beautiful and staff super nice. The rooms are nothing like the pictures. Everything was old snd damaged. The place is so small you hear everything. We had a dru k couple by the front at 3 A.M for an hour. The owner does not respond to texts,messages or calls.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, room comfort

A little diamond in the rough

It was great to find a hotel close to Asheville that had water and power. They have a restaurant on site with a great bartender. Food was delicious. The area is still torn up with a bunch of downed trees, but the main building was clean and quiet. Check in was a bit of a hassle but the staff there was quick to help. Will certainly stay there again as I am working the hurricane damages and will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute stay was affordable and clean, quiet gorgeous views
Stayed 1 night in Oct 2024

2/10 Terrible

William

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

This place is the definition of being catfished. It looks beautiful and higher class. When checked it remotely and it stated we were on the 1st floor. My wife has a knee injury so when we saw room 1## we were pleased until we checked in. What they failed to mention was the “first floor” is really in the basement with no elevator. We finally baby stepped my wife to the room and called about switching rooms. My wife was sitting next to me on the couch when she lied and stated she spook with her and she knew it was in the basement area. The shower was dirty. The conditioner container was off the wall and sitting in the shower. There were cockroaches l, spiders and even a snake in the hall. I wouldn’t wish this on my worst enemy.
Stayed 1 night in Sep 2024