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4.5 out of 5

"Good customer service and comfortable bed with clean room. " More

By a verified traveler on Thu 15 Oct 2020

Hotel Description

3-star hotel near Fine Arts Theatre

In Asheville

Within 3 miles (5 km) of this Asheville hotel, you'll find Fine Arts Theatre and The Orange Peel. Also, Biltmore Estate is within 3 miles (5 km) and Blue Ridge National Heritage Area is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC ratings based on 41 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC

Everyone (22) Couples (9) Family (9)
5 out of 5
Good customer service and comfortable bed with clean room.

Posted by on Oct 15, 2020

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Comment from Hotel Management

Oct 15, 2020 by Country Inn & Suites

Thank you for leaving your feedback with us. We are glad to see that you enjoyed your stay here with us. We hope to see you on your next trip to Asheville.

4 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 5, 2020 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

5 out of 5

Posted by on Aug 12, 2020

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Comment from Hotel Management

Aug 13, 2020 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5
Nice location and easy to get downtown. Would have been nice if the breakfast area was open but I understand due to the

Posted by on Jun 13, 2020

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Comment from Hotel Management

Jun 13, 2020 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4 out of 5
There is construction going on in front which is a minor thing. Rooms are clean having been renovated recently. I was pleased with our stay.

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by Manager

Thank you for sharing your experience. We truly appreciate the insight regarding our construction. We hope to see you again and that you will be truly impressed with our continued improvements.

5 out of 5
Convenient location. Enjoyed the full breakfast each morning. The downtown shuttle services was also a plus. Very clean and comfortable facilities.

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 4, 2020 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5
Excellent customer service, very clean and affordable. It was also in a very good location close to downtown Asheville.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4 out of 5
It was quiet and clean. Staff was friendly as efficient

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Manager

Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

5 out of 5

Posted by on Feb 5, 2020

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Comment from Hotel Management

Feb 6, 2020 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5 out of 5
Kathleen at the front desk went above and beyond to help us when we lost tickets to our planned activity. Everyone was very friendly

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

About the Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC

Location 199 Tunnel Rd, Asheville, NC 28805

Property Features

Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A library, tour/ticket assistance, and a picnic area are also featured at the business-friendly Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC. Free self parking is available. This 3-star Asheville hotel is smoke free.

  • 74 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL) (21.2 km / 13.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC offers 74 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Country Carlson Tunnel Rd

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.