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4.5 out of 5

"IT WAS VERY MODERN, CLEAN, WITH RECYCLE BIN IN ROOM. BED WAS GREAT. THIS IS THE BEST HOTEL THAT I HAVE STAYED AT IN A LONG WHILE. " More

By a verified traveler on Tue 16 Nov 2021

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Hotel Description

Enjoy the indoor pool at this 3-star Appleton hotel

Close to airport

You'll find Fox River Antique Mall and Fox River Mall within 2 miles (3 km) of this hotel. Community First Champion Center and Time Warner Cable Field at Fox Cities Stadium are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Traditional Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room Aug 26 - Aug 27

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Points by Sheraton Appleton ratings based on 29 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Appleton

Everyone (13) Couples (3) Family (13)
5 out of 5
IT WAS VERY MODERN, CLEAN, WITH RECYCLE BIN IN ROOM. BED WAS GREAT. THIS IS THE BEST HOTEL THAT I HAVE STAYED AT IN A LONG WHILE.

Posted by , from TULSA on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by Gina L

Thank you so much for your kind words, Margaret Ann! We are so happy you enjoyed your stay with us, and hope to see you again soon.

2 out of 5
When we went to our room, it had not been cleaned. The nice gentleman at the front desk gave us a new room. That room was fine except for the popcorn kernels on the floor. YUCK! Then when I booked our room it stated free breakfast. When we went down we were informed that the breakfast buffet was $13.00. Who would pay $13.00 for the horrible selection on the buffet. The nice lady taking care of the breakfast buffet did not charge us since we were not informed about this. As nice as the hotel might be, not sure I would stay again.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 20, 2021 by Gina L

Thank you for taking the time to review our hotel, Gwen. I will share your feedback with our whole team as a learning tool so we can better our operation in the future. I am glad to hear our staff tried to make things right and will share the positive words with them, but am also terribly sorry to see it was not quite enough. We will do our best to make the hotel better, and hope you will choose us again in the future.

5 out of 5
.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 20, 2021 by Gina L

Thank you for your rating! We appreciate you choosing to stay with us and hope to see you again soon!

5 out of 5
whirlpool was closed :(

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 16, 2021 by Connie

Thank you for your fabulous review of the Four Points by Sheraton in Appleton, I will share this with the team to let them know that one of our guests enjoyed their stay. The part for the whirlpool has been ordered, and so please visit us on your next stop in Appleton, and you will be able to utilize this amenity. Once again thank you for choosing to stay with, and safe travels, Sincerely, The Four Points Appleton Team

2 out of 5

Posted by on Jun 14, 2021

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5 out of 5
Staff was very efficient. Facility was very quiet.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 17, 2020 by Michelle

Thank you for taking the time to review our Hotel, we are glad to see you enjoyed your stay. We hope to see you again on a future visit to the area.

3 out of 5
Check in clerk was short and rude! Otherwise hotel was clean. Food was ok.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Gina L

Thank you for taking the time to review our hotel. I am so sorry to hear the treatment you were given at check in, and given the opportunity, would appreciate being able to follow up appropriately. We take pride in our service and to see you were not treated as you should have been is very disappointing. If you would not mind reaching out regarding the situation, I would appreciate it very much, but regardless want you to know your comments have been heard and taken to heart. Thank you again for your review. We hope in the future, you would consider us again for your travel needs.

5 out of 5
Great staff. Great place to feel at home. This is always my hotel of choice as it is such a welcoming place.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Gina L

Thank you so much for your kind review! We are so happy you enjoy the feel of our hotel, and our team is so welcoming. We hope to see you again soon!

5 out of 5
Such a wonderful, clean, welcoming place. Very clean. Great rooms. I stay often and have tried other places and always come back here.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 4, 2020 by Brianna

Thank you for being a continued patron and leaving us a review! We will see you next time you are in the area!

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 17, 2019 by Front Desk

Thank you for your review, Happy Holidays and hope to see you again.

About the Four Points by Sheraton Appleton

Location 300 N. Mall Drive, Appleton, WI 54913

Property Features

Four Points by Sheraton Appleton offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and coworking spaces. The business-friendly Four Points by Sheraton Appleton also features a vending machine, concierge services, and a fireplace in the lobby. Self parking is free. This 3-star Appleton hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Appleton offers 80 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Four Points Bar & Grill - Onsite brewpub. Happy hour is offered.

BonVoy Breakfast - Onsite buffet restaurant. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 0.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.00 for adults and USD 5.00 for children (approximately)
  • Rollaway bed fee: USD 0.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GrandStay Appleton-Fox River Mall
  • GrandStay Hotel Appleton-Fox River Mall
  • GrandStay Hotel River
  • GrandStay Hotel River Mall
  • GrandStay River Mall
  • Four Points by Sheraton Appleton Hotel
  • GrandStay Hotel Appleton Fox River Mall
  • Four Points by Sheraton Appleton Appleton
  • Four Points by Sheraton Appleton Hotel Appleton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.