See all properties

NEIZAN HOTEL

Property class: 3
3-star spa hotel near Santa Catalina Arch

Choose dates to view prices

Photo gallery for NEIZAN HOTEL

A coffee shop with a counter, stools, and a patterned floor.
A salon interior with a reception desk, two hairdressing chairs, a wooden table, and a potted plant.
A salon with multiple black salon chairs, a white desk, and a wall with 'PEDICURE' and 'Nails' written on it.
A red and yellow building with a sign for Neizan Hotel & Cafe.
A plate of French toast topped with sliced bananas, berries, and syrup.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
44a 7a Avenida Norte, 44A, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | WiFi (free), individually decorated, individually furnished, bed sheets

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | WiFi (free), individually decorated, individually furnished, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Comfort Double Room

A bedroom with a wooden bed frame, a nightstand, and a ceiling light fixture.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | WiFi (free), individually decorated, individually furnished, bed sheets

Classic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Classic Quadruple Room

Classic Quadruple Room | WiFi (free), individually decorated, individually furnished, bed sheets

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

About the neighborhood

Antigua Guatemala

Historic Center stay.Within a 10-minute walk of this Historic Center hotel, you'll find Santa Catalina Arch and Central Park. El Reposo Spa and Antiguo Colegio de la Compañía de Jesús are also within half a mile (1 km).

What's nearby

  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Central Park - 5 min walk - 0.3 miles
  • Antigua Guatemala Cathedral - 6 min walk - 0.4 miles
  • Las Capuchinas Convent - 6 min walk - 0.4 miles
  • Santa Clara Convent - 9 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 71 min drive

Restaurants

  • ‪Antigua Brewing Company - ‬3 min walk
  • ‪La Casa de las Sopas - ‬1 min walk
  • ‪Casa Escobar - ‬3 min walk
  • ‪Roofttop Antigua - ‬4 min walk
  • ‪27 Adentro - ‬8 min walk

About this property

NEIZAN HOTEL

3-star spa hotel near Santa Catalina Arch
NEIZAN HOTEL offers its guests a full-service spa. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

NEIZAN HOTEL also features spa services, coffee/tea in a common area, and laundry facilities.

  • 9 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Dining venue
NEIZAN HOTEL offers 9 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

A hotel room with a stone wall, a bed with colorful pillows, a chandelier, and a kitchen area visible through an archway.
Casa Quetzalli
Antigua Guatemala
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 75 reviews
$18 nightly
The price is $22
Aug 27 - Aug 28
Total with taxes and fees
Casa Quetzalli

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Accessibility

  • Area rugs in room
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala

Frequently asked questions

How close is NEIZAN HOTEL to the airport?

NEIZAN HOTEL is 25.3 mi (71-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at NEIZAN HOTEL?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at NEIZAN HOTEL on Aug 30, 2026 start from $25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NEIZAN HOTEL have an airport shuttle?

Airport shuttle services are not available at NEIZAN HOTEL.

Does NEIZAN HOTEL offer free breakfast?

NEIZAN HOTEL does not offer free breakfast.

Is there a casino at NEIZAN HOTEL?

No, there is no casino at this hotel.

What time is check-in at NEIZAN HOTEL?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at NEIZAN HOTEL?

Free parking is not available at this hotel.

Does NEIZAN HOTEL have a pool?

NEIZAN HOTEL does not have a pool.

Does NEIZAN HOTEL have a restaurant?

Yes, there is a restaurant on site.

Does NEIZAN HOTEL have a spa?

This hotel has a spa, which features massages.

How close is NEIZAN HOTEL to downtown Antigua Guatemala?

NEIZAN HOTEL is 0.2 mi away from Antigua Guatemala.

NEIZAN HOTEL Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 8 out of 39 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price point and location!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service
The staff was helpful and nice. The hotel looked in bad condition though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staff
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great spot great location
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Stayed 9 nights in Jun 2025
Verified review

6/10 Okay

Salman

Liked: Staff & service
Disliked: Property conditions & facilities
The place is very rundown. The shared bathrooms have an outhouse feel, though they do have flush toilets and are clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great spot loved the spa in the building great place for single travelers and backpackers Perfect location walking to anything
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Kenny

Liked: Cleanliness, staff & service
We didn’t get the “continental breakfast”. We had to pay for it. It was not included.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Stayed 2 nights in May 2025
Verified review

8/10 Good

William

Inaccurate room describtion

The issue with this listing is the inacurate room describtion. The bathrooms are not on suite! There is only shared baths and shower.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Steve

Básico pero útil
Stayed 1 night in Feb 2026
Verified review

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La locación del lugar ubicado en perfecto funcionamiento y cerca de todos importantes restaurantes y tiendas y parques tiendas
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

jorge

La noche antes me mandan un mensaje que me habían cancelado la reservacion por algo de construcción .Al llegar al otro día encuentro un hotel completamente lleno y sin ninguna señal de construction lo que me lleva a pensar que lo que paso fue que revendieron mi habitación a precio mas caro.Cabe destacar que yo estaba viajando desde Estados Unidos en la última semana del año. Al levantarme ese día y ver el Correo que me habían enviado le conteste por escrito y llame por teléfono y nunca obtuve respuesta
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Ma. Cristina

Liked: Staff & service
Disliked: Cleanliness
La habitación, la logística de hoteles.com, en general
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Luana

Liked: Cleanliness, staff & service, amenities
A equipe é bem atenciosa e consegue-se dormir bem. O banheiro que não é privativo é limpinho. Atende às expectativas. A localização é excelente. Ponto alto da hospedagem.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Jose

Habitacion no arreglada
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Las imagenes no son lo que ofrecen
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Danessa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

ANAHY

Liked: Cleanliness, staff & service
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas
Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Ramonita

Disliked: Cleanliness, property conditions & facilities
Es un hotel con un baño para compartir con todos los huéspedes y los cuartos no tienen ventanas.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy correcto, personal muy amable.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Ronald

.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

ALEJANDRO

Liked: Staff & service
Disliked: Property conditions & facilities
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Stayed 3 nights in Jun 2024