- Check-in time starts at 4 PM
- Check-in time ends at noon
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
L'Impérial Palace offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that children under 12 years old are only admitted to the spa from 4 PM to 6 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Debit cards not accepted
- Protective clothing is not available to guests
- Guests are provided with free hand sanitizer
- Staffed front desk
- Children stay free - maximum age 2
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately EUR 27 per person
- Facilities fee: EUR 15 per person and includes use of: sauna; spa tub; spa; swimming pool
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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