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Best Western Plus Hotel Carlton

Property class: 4
4-star hotel near Lake Annecy

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Carlton

A hotel with a classic facade, multiple balconies, and a clear view of the sky.
A modern hotel lobby with a bar area, seating arrangements, and a decorative wall with various items.
A modern hotel dining area with a central buffet, multiple seating arrangements, and a decorative wall with a textured pattern.
A balcony with wicker furniture, a tray of breakfast items, and a view of buildings and mountains in the background.
A modern hotel lobby with seating areas, a reception desk, and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
5 Rue Des Glieres, Annecy, Haute-Savoie, 74000
  • Place, Notre-Dame-de-Liesse Church
    ‪3 min walk‬
  • Place, Annecy Castle
    ‪5 min walk‬
  • Place, Palais de l Ile
    ‪5 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪53 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a bed, a chair, a nightstand, and a wall-mounted lamp.

Classic Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

A neatly made bed with white and teal bedding, a bedside table with a phone and a small cabinet, and a window with curtains.

Classic Room, 1 Double Bed, Non Smoking (Small Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a laptop, a chair, and a nightstand with a lamp.

Comfort Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

A modern bathroom with a glass shower enclosure, a white sink, and a mirror.

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 Queen Bed, Non-Smoking, Executive Room, Larger Room, Espresso Machine, Bathrobe And Slippers

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

1 Queen Bed, Non-Smoking, Executive Room, Larger Room, Espresso Machine, Bathrobe And Slippers

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a bed, a bedside table with a lamp, a view of mountains through a balcony, and a cityscape in the background.

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Balcony

A balcony with wicker furniture, a tray of breakfast items, and a view of buildings and mountains in the background.

Executive Room, 1 Queen Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two chairs, a desk, and a small table.

Exclusive Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

A modern bathroom with a shower, a sink, and a mirror.

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

A modern bathroom with a sink, bidet, toilet, and shower.

Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Annecy

City center stay.At this Annecy Old Town hotel, you'll be within a 5-minute walk of Notre-Dame-de-Liesse Church and Thiou. Lake Annecy and Centre Commercial Courier are also within half a mile (1 km).

What's nearby

  • Notre-Dame-de-Liesse Church - 3 min walk - 0.2 miles
  • Annecy Castle - 5 min walk - 0.3 miles
  • Palais de l Ile - 5 min walk - 0.3 miles
  • Centre Commercial Courier - 5 min walk - 0.3 miles
  • Amours Bridge - 8 min walk - 0.5 miles

Getting around

  • Annecy Station - 3 min walk
  • Chambery (CMF-Chambery - Savoie) - 35 min drive

Restaurants

  • ‪AU BUREAU - ‬2 min walk
  • ‪Chez Ingalls - ‬2 min walk
  • ‪Le Vénitien - ‬3 min walk
  • ‪Mariette - ‬2 min walk
  • ‪Au Fût et à mesure - ‬2 min walk

About this property

Best Western Plus Hotel Carlton

4-star hotel near Lake Annecy
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Plus Hotel Carlton also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Annecy hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 7 levels
  • Built in 1930
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Hotel Carlton offers 55 accommodations with minibars and espresso makers. Each accommodation is individually decorated. 26-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Pet friendly
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Secured, covered self parking on site (EUR 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 200.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card or passport at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Covered self parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per day
  • Late check-out fee: EUR 200.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Carlton Annecy
Best Western Plus Hotel Carlton Annecy
Best Western Plus Carlton Annecy
Best Western Hotel Carlton Annecy
Best Plus Carlton Annecy
Best Western Plus Hotel Carlton Hotel
Best Western Plus Hotel Carlton Annecy
Best Western Plus Hotel Carlton Hotel Annecy

Frequently asked questions

How close is Best Western Plus Hotel Carlton to the airport?

Best Western Plus Hotel Carlton is 30.9 mi (35-min drive) away from the Chambery (CMF-Chambery - Savoie) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hotel Carlton?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Carlton on Sep 6, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Carlton have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hotel Carlton.

How close is Best Western Plus Hotel Carlton to the beach?

This hotel is 1.7 mi (14-min drive) from Plage des Marquisats and 3 mi (17-min drive) from Plage de l'Imperial. Don't forget your sunscreen!

Does Best Western Plus Hotel Carlton offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Hotel Carlton, but buffet breakfast is offered for a fee of EUR 22 for adults and EUR 11 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Best Western Plus Hotel Carlton?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Carlton?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Best Western Plus Hotel Carlton?

Free parking is not available at this hotel. Self parking is available for EUR 24 per day.

Does Best Western Plus Hotel Carlton have a pool?

Best Western Plus Hotel Carlton does not have a pool.

Does Best Western Plus Hotel Carlton have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Carlton to downtown Annecy?

Best Western Plus Hotel Carlton is 0.3 mi away from Annecy.

Best Western Plus Hotel Carlton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 968 reviews
Rating 8 - Good. 370 out of 968 reviews
Rating 6 - Okay. 117 out of 968 reviews
Rating 4 - Poor. 34 out of 968 reviews
Rating 2 - Terrible. 13 out of 968 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
Excellent position, staff, room and breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Beautiful hotel, wonderful location, great service, loiovely breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condition, great balcony and view, convenient location. Great breakfast with plenty of variety. Nice staff.
Nighttime view from balcony
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
We stayed two nights in a queen room with balcony. The hotel is in a great location. Staff were polite and everything was clean. Our room was ok although it could do with some updating. The shower was very poor. Overall, I’d probably stay again for a very short stay and a reasonable price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Hotel!!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very comfortable stay beautiful room. Staff very accommodating.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room staff and location would strongly recommend breakfast excellent too
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay when visiting Annecy. Well positioned and quiet.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Very friendly and updated hotel
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located with great restaurants in close proximity, parking made possible by the hotel.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Annecy for one day on the way from Geneva to Courchevel. The hotel is very conveniently located in front of the train station and a short walk from Old Town Annecy. The staff is kind and helpful. The rooms are clean and well maintained. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annecy we’ll be back

The hotel was in a perfect location as it was very close to the train station
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

N C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff lovely and very helpful. Really comfortable bed. Great room and location. Would definitely stay again.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel Close to Train Station

I really liked my stay here. It was very close to the train station. Super clean and elegant.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mohammed

Great location, clean and updated
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff is very friendly and helpful. Great location - close to the bus/train station, grocery store and lots of shopping.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Suphachai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, new/clean room, and friendly staff
Verified review

10/10 Excellent

Lilia nallely

Liked: Cleanliness, staff & service, property conditions & facilities
Very confortable, always very clean, the location it is very nice and accesible to the town. And good breakfast
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, especially Virginie. The breakfast buffet was superb.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous and convenient!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, very close to the Hauptbahnhof (main railway station) but also walkably close to the medieval town centre. Highly recommended.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptional and welcoming
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location right by train station and the old town of Annecy. Tons of shopping, restaurants, and walkable to lake locations. Great spot and great hotel. Clean rooms, Euro size, but very well run.
Stayed 2 nights in Jul 2023

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