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"Simply OK! "

"This hotel deserves better management! *we came to hotel by car from another city, we found the entrance of the building by navigation, it was during the rush hours and finally when we came, we saw a big construction area written that "sorry we are renewing our lobby area"! so then what? there is no sign, no employee! we started to turn around the building and streets and lucky found the entrance to hotel trough their convention center. I inform the chek-in employee that it was problem for me, they should inform their customers before check in ; he replied "I will transfer your complain to management" that's all ! Other issue was extra bed they brought to room! it was not ready when we came to room and it was the oldest and worst extra bed ever. my son couldn't sleep there and we had to share the king bed 3 of us. And when I informed them of course the answer was "we will transfer your complain to management" Again no "sorry " the only star goes to the Italian restaurant in the hotel. it was amazing! but hotel it self was not even close to 5 stars except the location and building. "

"The staff is warm and will help you with just about anything. It’s quiet and the rooms are spacious. House keeping is amazing even when I left my room late in the day they always cleaned my room. The breakfast has something for everyone. I will definitely return. "

"This is barely a 3-star hotel and nowhere near 4-star standard. The gym/fitness area and pool were closed for refurbishment during my entire stay, despite being clearly advertised and pictured at the time of booking. These facilities were a key reason I chose this hotel and there was no prior notice. Reception said there was nothing they could do. The -2 floor, where the gym is located, remained accessible by lift with no proper warning signage. The area was dark and clearly not operational, yet still reachable by guests, which raises safety concerns. The air conditioning cannot be properly controlled. It was fixed on heating mode and could not be switched to cooling. The room became uncomfortably warm at night and the only option was to sleep with the windows open. Wi-Fi was unreliable and stopped working completely on Saturday. Reception again said nothing could be done. We checked out Sunday morning and it was still down. There is also a demolition site directly in front of the hotel. On Friday at 2am, excavators were loading rubble into trucks. Overall, this does not reflect a 4-star hotel, especially given the inaccurate advertising of amenities."

"Good environment "

"Everything about the hotel was wonderful "