"Staff very friendly & room was comfortable. Didnt try the food or bar as I was sick. But its NM and if they had green Chile it was probably awesome. " More

By a verified traveler on Sun 16 Jul 2017

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Hotel Description

At MCM Elegante you'll be 3.4 km (2.1 mi) from Indian Pueblo Cultural Center and 2.1 km (1.3 mi) from Maxwell Museum of Anthropology. Highlights at this hotel include a restaurant, an indoor swimming pool, and free daily breakfast.

All 342 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free weekday newspapers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, room service, hair dryers, and phones are available.

The restaurant, Mesa Grill Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center, spa tub, and pool loungers. 7,400 square feet (1 square meters) of event facilities include 9 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning free hot/cold buffet breakfast is offered between 6 AM and 9 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 15-minute drive of this 3-star Downtown Albuquerque hotel include National Hispanic Cultural Center and Old Town Plaza.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85 per night

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

MCM Elegante ratings based on 29 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
3 out of 5
Hotel bedrooms were not clean. Needs updating. Service in the dining room was poor.

Posted by on Oct 14, 2017

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Comment from Hotel Management

Oct 27, 2017 by GaryPerez

Hello, I apologize we did not meet your service level. I will share your comment with my management team as it is our goal to assure every guest has a memorable experience. Gary Perez General Manager

2 out of 5
Horrible at MCM! Stay away!! Possibly the worst hotel staff I have ever dealt with.

Posted by on Aug 12, 2017

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Comment from Hotel Management

Aug 14, 2017 by Gary Perez

I apologize you had such a horrible experience, would like more details. Gary Perez General Manager

4 out of 5

Nice hotel

Staff very friendly & room was comfortable. Didnt try the food or bar as I was sick. But its NM and if they had green Chile it was probably awesome.

Posted by , from Colorado on Jul 16, 2017

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4 out of 5

Great Hotel

Hotel was very comfortable and very clean. The Hotel has a bar located inside with free drinks for guests and the breakfast is just as good as if you were eating at an iHop.

Posted by , from El Paso, TX on Jul 6, 2017

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3 out of 5
Smells bad in elevator. Kinda dirty everywhere. Pubic hair in the bathroom when we arrived. Lumpy pillows.

Posted by , from colorado on Mar 12, 2017

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5 out of 5

Comfortable Stay

Excellent friendly staff. I stayed one week. Comfortable clean bed and room. Hotel is dated but well maintained. Will definitely stay there again.

Posted by , from El Paso, Tx on Sep 3, 2016

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3 out of 5

Nothing too "elegante" about it.

Staff is great. Except the people at the front desk.

Posted by on Jul 9, 2016

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3 out of 5

Nice Hotel, not too family friendly..

Very nice hotel... I really liked the set up and feel.. The water park was fun for the kids but the water was very high in chlorine and foggy.. I didn't think the rooms were family friendly.. They don't have mini refrigerators or microwaves to accommodate families with children..

Posted by , from El Paso on Jun 13, 2016

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Comment from Hotel Management

Jun 16, 2016 by Ernesto Montano

Thank you for your kind review of MCM Elegante Hotel Albuquerque. We are pleased to hear that enjoyed your accommodations with us. We look forward to seeing you in the near future!

3 out of 5

Comfortable bed, dated baths and rooms. Good food.

Having seen Hotel Elegante in our hometown, I thought we would give them a try when traveling. It was an old Holiday Inn, that had some improvement in the rooms- newer beds and flat screen TV. Bathrooms, carpets and decor is dated. Still usable and comfortable, just dated. Rooms were clean. Breakfast is a full New Mexican buffet: eggs, bacon, sausage, hasbrowns, biscuits and gravy and Chile sauce that was great. Also waffles, cereal and oatmeal. Some canned mixed fruit too. Priced great for a stop along a longer trip, but wouldn't stay for an extended length. Front desk staff was great, other staff wasn't as friendly or eager to help.

Posted by , from Colorado Springs on Dec 25, 2015

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Comment from Hotel Management

Jan 16, 2016 by Ernesto Montano

Thank you for your stay with us here at the MCM Elegante Hotel Albuquerque. We truly appreciate your feedback, we are sorry to hear that your experience was less than Amazing and that some staff were not as attentive as others. We would hope to see you on another visit to Albuquerque to show you how all our staff is dedicated to servicing our guests.

4 out of 5

Had a great stay at the hotel

Pros: In addition to the above mentioned, breakfast was great. I also liked the abundance of towels and washcloths. I often have to request more elsewhere
Cons: The message light wouldn't stop blinking even after reporting it and the internet was barely accessible in our room. I finally gave up.
Location: I understand there was a shuttle that would take you to old town and around but we were just there for a night so didn't try it out.
We were pleasantly surprised with our stay at your hotel. I had seen some reviews that almost made me change my reservation. We arrived and were greeted and got our room quickly, with complimentary drink coupons for happy hour. The bar was quite active and fun. Our room was nice and we ate dinner at the hotel restaurant - the bar was a bit too noisy for us to eat there. We had the chili rellanos and they were excellent and the service was great. We didn't get to the pool or the gym, but enjoyed our stay.

Posted by , from Green Valley, AZ on Jul 25, 2015

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Property Features

MCM Elegante offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 7,400 square feet (1 square meters) and includes a conference center. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly MCM Elegante. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Free self parking is available. This 3-star Albuquerque hotel is smoke free.

  • 342 guestrooms or units
  • 5 levels
  • 13 conference rooms
  • 7,400 sq ft of conference space
  • 1 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (13.5 km / 8.4 mi)
  • Train station: Albuquerque Station - Alvarado Transportation Center (8.9 km / 5.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

MCM Elegante offers 342 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9 AM.

Mesa Grill Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

The hotel's indoor pool measures approximately 16 x 32 feet. A fitness facility faces the pool and contains two treadmills, two elliptical trainers, two exercise bikes, and a stair stepper, together with a spa tub. The University of New Mexico Championship Golf Course is three miles away. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pets

  • Pets: USD 25 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elegante
  • MCM Elegante Albuquerque
  • MCM Elegante Hotel Albuquerque
  • Hotel Mcm Elegante
  • MCM Elegante Hotel
  • MCM Elegante

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

2 Free Drink Coupons


Book a stay in any room or rate category for travel anytime and receive 2 free drink coupons per room, per stay, for use during happy hour in Sandia Springs Lounge.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply. This property reserves the right to alter or withdraw this program at any time without notice. Other restrictions may apply.