Close to airport
At this Albany hotel, you'll be within 6 miles (10 km) of University at Albany and 9 miles (15 km) of Palace Theater. Also within 9 miles (15 km) are Washington Park and Albany Medical Center.
This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.
Nov 9, 2022 by Christine F
Thank you for your feedback. We use all reviews to improve with guest satisfaction. We are currently under renovations. We hope that you can visit with us in the future to see the improvements we are making. We look forward to giving you a better experience.
Aug 23, 2022 by Christine F.
Thank you for your review.
Sep 1, 2022 by Christine F
Thank you for your review. On behalf of management, please accept or apology. We strive to provide our patrons with an enjoyable experience during their stay. We are working closely with staff as well as performing renovations. We hope you will see improvement and look forward to making your future stay much better.
Jan 29, 2022 by Tyler
Dear Mark, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Iqbal Mozawalla Owner SureStay Plus Hotel by Best Western Albany Airport
Jan 29, 2022 by Tyler
Dear, Eric Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Iqbal Mozawalla Owner SureStay Plus Hotel by Best Western Albany Airport
SureStay Plus Hotel by Best Western Albany Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5800 square feet (539 square meters) and includes a conference center. The business-friendly SureStay Plus Hotel by Best Western Albany Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free. This Albany hotel is smoke free.
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking
SureStay Plus Hotel by Best Western Albany Airport offers 153 accommodations with safes and coffee/tea makers. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 5:30 AM to 10 AM.
Scenarios - Onsite bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
SureStay Plus Hotel by Best Western Albany Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.