Explore 13 Luxury Hotels in Akumal

"The room was good,the food was great.the service great.hard working people and polite. Everything was perfect."

"The room was good. Shower leaked everyday. Huge mess for employees everyday. Otherwise good."

"Amenities are great and staff are excelent. I did have some issues with front desk not being very helpful with some incidents that happened but the rest of the staff were wonderful. The best part of this resort is the amazing food and service all restaurants have! I have stayed in many different resorts in the Riviera Maya and this is definitely the best quality of food and most delicious dishes that I've ever had. I visited with my sister and eldery Mother that has dementia; and Chef Fernando and all his staff went out of their way to made us feel like home! I also noticed they gave the same extraordinary service to all of the other guests. All kitchen staff were always extremely joyful, helpful, made jokes, provided suggestions of best foods to try and even gave tips of places to visit. I cannot say enough of this wonderful culinary experience and extraordinary service by Chef Fernando and all of his staff! And this is the main reason I'll definitely go back and will bring family and friends! Also this resort is far away from everything, which makes it perfect to go and relax and just enjoy the fun shows and delicious fodo they have!"

"Always a true pleasure to stay at this hotel; our eighth time now! The staff are wonderful, especially the bar and restaurant groups and still see many friendly members from our previous visits such as Albert (incredible manager), Adriana (buffet, the best!), Wilbert (lobby bar extraordinaire), German (beach manager, outstanding) and so many more - Thank you to all for your service. The renovated rooms are very pleasant and comfortable, with a small seating area and couch. However, the true beauty is outside with a stunningly kept property - a true paradise on earth. Until next time, friends."

"This place was amazing! The staff was very helpful and accommodating. 5 stars all the way around! I can’t say enough good things about this property. We will definitely be coming back. "

"Staff are very friendly and attentive, the mini bar was always well stocked, and the housekeeping went above and beyond to make our room tidy and clean everyday! The Spa was a definite highlight! Some of the best treatments I've ever had, I highly reccomended the Mayan Massage Experience! This was our first all inclusive experience, and I dont think it will be our last!"