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Red Roof Inn Cleveland - Medina

2-star property
5021 Eastpointe Drive, Medina, OH 1-855-201-7819

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3.5 out of 5
Good!
See all 10 Travelocity Reviews

"Our room was basically brand new. They are remodeling the rooms, and we got one of the freshly renovated ones. Very clean, comfortable, modern, ... " More

By a verified traveler on Thu 28 Mar 2019

Points Of Interest

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Hotel Description

Medina guestrooms with free WiFi

In Medina

Within 3 miles (5 km) of this Medina motel, you'll find Summa Health Medina Medical Center and Medina Hospital. Also, Rocky River is within 3 miles (5 km) and Medina Public Square Historic District is within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. There's express check-out and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 86 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi and free local calls. Hair dryers, desks, and free toiletries are also available.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$51* Per night/room Aug 10 - Aug 11

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Red Roof Inn Cleveland - Medina ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Cleveland - Medina

Everyone (4) Family (2)
4 out of 5

Posted by on Aug 21, 2020

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2 out of 5
I didn’t like when you checked in you had to go through a drive thru. I felt like this was a very bad neighborhood.

Posted by on Oct 4, 2019

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2 out of 5
The cleaning staff was nice but our room was disgusting. The floor, bathroom, etc. were filthy. My socks became black when I walked on the floor and the shower looked like it hadn't been washed in months. I don't even want to think about the bedding. A professional cleaning company should be contracted instead of having the owner's old grandparents do the cleaning. Too bad too because the location is good.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 14, 2019 by GM Red Roof Inn

Thank you for taking the time to tell us about your experience at the Red Roof Inn Cleveland (Medina). I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 out of 5
Our room was basically brand new. They are remodeling the rooms, and we got one of the freshly renovated ones. Very clean, comfortable, modern, very nice all around. Very pleasant stay.

Posted by on Mar 28, 2019

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Comment from Hotel Management

May 1, 2019 by GM Red Roof Inn

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

4 out of 5
OUR INTERNET WAS HACKED WHILE ONLINE WITH THE WIFI HAD TO CHANGE ALL MY PASSWORDS. VERY EMBARASSING WHEN IT HAPPENED.

Posted by , from MEDINA OHIO on May 15, 2018

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Comment from Hotel Management

Jun 26, 2018 by GM Red Roof Inn

Thank you for taking the time to tell us about your experience at the Red Roof Inn Cleveland (Medina). I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

1 out of 5

Dirty,smells ,and lacks services.

This stay was not pleasant. Dirty room with smoke smell. Breakfast was ajoke.

Posted by , from rochester,ny on Sep 4, 2016

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4 out of 5

Red Roof Inn Medina Ohio

Hotel was clean and pleasant. I especially liked the drive thru check in since night was very cold and I got there very late.

Posted by on Feb 26, 2010

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3 out of 5

OK for a night's rest, but not much more

Based on the two reviews I read on this site (both 5 stars), I was expecting something a bit nicer. The room lacked certain amenities that I have come to take for granted. We were a family of four (two adults, two adolescent sons) in a room with two queen beds. The mattresses were rather soft. The hotel provided two small packet (not bottles) of shampoo, not really enough for four people. The second night, we were not provided with four towels, so I had to get towels from the desk. Room climate control was problematic.

Posted by on Jun 24, 2009

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5 out of 5

What A Value

I have stayed at the Red Roof MANY times and have been satisfied EVERY TIME! THe staff is great and friendly. Easy Check-in and Check-out (Dont even had to get out of your vehicle) Many fast food restaurants and sit down ones as well. Always look forward to staying at the Red Roof near Medina.

Posted by on May 29, 2009

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5 out of 5

Wonderful!

This motel was so great we stayed again on our way back home. It was clean, comfortable, very friendly staff and was reasonably priced.

Posted by on Jul 29, 2007

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About the Red Roof Inn Cleveland - Medina

Location 5021 Eastpointe Drive, Medina, OH 44256

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Red Roof Inn Cleveland - Medina, you'll find multilingual staff, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. The business-friendly Red Roof Inn Cleveland - Medina also features express check-in, express check-out, and an elevator. Free self parking is available. Smoking is allowed in designated areas at this Medina motel.

  • 86 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1984
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Akron-Canton Airport (CAK) (49.6 km / 30.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Cleveland - Medina offers 86 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations. This Medina motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 80 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Number of children who can stay free - 3

Hotel Names

  • Red Roof Inn Cleveland Hotel Medina
  • Red Roof Inn Cleveland Medina
  • Red Roof Inn Medina
  • Red Roof Inn Cleveland-Medina Ohio
  • Red Roof Inn Cleveland Medina Motel
  • Red Roof Inn Cleveland Medina
  • Medina Red Roof Inn
  • Red Roof Inn Cleveland - Medina Motel
  • Red Roof Inn Cleveland - Medina Medina
  • Red Roof Inn Cleveland - Medina Motel Medina

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.