- Customers tell us...:
- great location
"I read some of the reviews that were bad and thought this place must be a slum. I got... Read more"
"The hotel was fair, and you got what you paid for. The staff was helpful and the foo... Read more"
"I stay at this hotel and i had bed bug bites all over my body it is the worst bite th... Read more"
"While the hotel was beautiful and my young adult children enjoyed the trip - it was n... Read more"
"I stayed at this hotel for 2 nights - horrible - horrible - horrible They couldn't fi... Read more"
"I enjoyed my stay and its all thanks to the staff. They were courtesy, attentive and ... Read more"
"Hotel is nice and modern in the public areas but rooms are a bit dated. Clean - but ... Read more"
"We stayed 5 nights in a business room with King size bed ( no xtra charge) . ... Read more"
"We are quite disappointed with the resort staff service for a 5 star resort. Front d... Read more"
"I was expecting something special when I booked at the Trump- quite the contrary. The... Read more"
"horrible and overcharged without any remedy with an attitude DONT STAY HERE
"upon check in on 3/14, was greeted with a smile from the man behind the front desk. H... Read more"
"The worst hotel rooms in Miami; Old, dirty, smelly; I have never stayed at such a pla... Read more"
"Do not believe them when they say that the hotel is renovating. My Hubby & I stayed ... Read more"
"THe hotel is very nice and clean only thing they need to change the carpet it smells... Read more"
"Pictures looked better than actual hotel. Fine place to stay over night before cruis... Read more"
"Hotel was a little dated but was perfectly adequate. My only complain is the sun hide... Read more"
"My wife and I stayed here for a long weekend and enjoyed every minute of it. From t... Read more"
"Only at the "Ritz"... It was outstanding. I would definitely stay there a... Read more"
"A disappointing stay at the ritz carlton key biscayne. The room which cost near $* p... Read more"