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Customer Experience Rating
5/ 5

very helpful customer service.

Customer Experience Rating
2/ 5

The price match promise button unselects whenever you alter ANYTHING on the booking page. Any time I alter traveler info, payment info, ANYTHING. As a result, I wasn’t charged for it and can see no way to add it to my trip. Deceptive at best. Neither happy nor satisfied.

Customer Experience Rating
4/ 5

Very easy and quick to book.
However, unable to select seats due to the “Economy Class” booking.

Customer Experience Rating
5/ 5

Saved money, was easy and fast to book a room.

Customer Experience Rating
4/ 5

Tuve el problema que estoy buscando mi reserva en la aerolinea pero no lo encuentro.

Customer Experience Rating
4/ 5

This is such an inexpensive way to book a trip. But do your “home work” first and know what the standard prices are before and know what you want. The more flexible you can be, the better the chances you’ll book an incredible deal. Travelocity also has a good phone number for questions which helped in my decision making process.

Customer Experience Rating
4/ 5

I have purchased in the past through Travelocity and have referred them to others. Service has been good except at times I have found representatives hard to understand over the phone.

Customer Experience Rating
2/ 5

There was a glitch in the site on safari. I had to re enter the search up to credit card entry at least 7 times. I finally gave up for a few hours, went back on chrome and was able to complete the booking. That was frustrating.

Customer Experience Rating
4/ 5

It was easy to add ground transportation to my flights without having to input the dates and times myself. All of the info populated for the car based on my arrival and departure.

Customer Experience Rating
1/ 5

initially called because i was trying to book a flight on the website after 3 attempts i called to try to do it over the phone my phone rang once and the call hung up didn’t try back after my 5th attempt i was able to book the fight. Your website was having some issues not really good experience.