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Customer Experience Rating
5/ 5

Travelocity is my absolute go-to when booking fares. I can count on you to have a user friendly website and blazingly fast booking capabilities. And when I need to call a customer service agent (infrequently) – they know EXACTLY what to do, and they are friendly, professional and efficient.

Customer Experience Rating
5/ 5

It was very easy to look up flight information and by using Travelocity instead of a travel agent I was able to save around $200 per ticket.

Customer Experience Rating
5/ 5

Just a great job and people who work their together team work ?????

Customer Experience Rating
5/ 5

My arrival city remained unchanged but the location of the meeting moved to another location. I had to cancel my hotel reservation. Travelocity care team took care of everything for me and was able to get me a full refund of my non refundable booking

Customer Experience Rating
1/ 5

I was unable to complete my flight and had to call in. After 1 1/2 hours I was able to get one flight arranged. I had to call back later that evening to complete the additional flight which took another half an hour. It took all day to make these arrangements. If it wasn’t saving me money, I would not have gone through all the trouble. The agents were very courteous and professional. It was the system that was poor.

Customer Experience Rating
5/ 5

It was great. It was just what I needed.

Customer Experience Rating
5/ 5

good service

Customer Experience Rating
5/ 5

Very helpful nice and clean

Customer Experience Rating
5/ 5

Easy to access information with all the necessary links for supporting details.

Customer Experience Rating
4/ 5

we just start a search with out really wanting to book. Then, I decide that I do want to get the airlines but I am not under our account. If I do not want to leave the screen you have to enter all the personal information. Some place in that area it should be able to go into your account and bring along the flights you want and prior info should be loaded.