Route FAQ
Frequently asked questions
What terminal does Avianca fly out of at Pearson Intl. Airport (YYZ)?
If you're going to be flying from Toronton Pearson with Avianca, it's likely you'll leave from terminal 1. When you're traveling across the globe on your own, it's always nice to be shown the way.
Is there free Wi-Fi at Toronto Pearson Airport?
Yes. Whether you need to message someone "I'm here!" or you're looking for some entertainment, enjoy making use of the free Wi-Fi at Toronton Pearson.
How long do I need to be at Pearson Intl. Airport (YYZ) before my flight?
Airlines generally recommend getting to the check-in counter no later than one hour ahead of departure for domestic flights. That said, if you've got checked baggage, it's a clever idea to show up sooner than this. Whereas, most airlines recommend that you check in three hours or more before your international flight departs. With today's stringent security measures, arriving at the airport terminal with enough time up your sleeve is always the best idea.
What airline is AV?
AV is the IATA code for Avianca. This two-character code, sometimes also referred to as the airline designator, is assigned by the International Air Transport Association. It helps standardize telecommunications, tickets, timetables and more.
What is YYZ?
YYZ is the IATA code for Pearson Intl. Airport (YYZ). This unique three-letter code on your ticket is used by the International Air Transport Association to help identify airports across the world.
If I am not able to travel due to COVID-19, can I change my booking to a later date?
For more info about changing your flight from Toronto, ON Airport (YYZ-Pearson Intl.), please visit our Customer Service Portal.