Route FAQ
Frequently asked questions
Is there free Wi-Fi at New Orleans, LA Airport (MSY-Louis Armstrong New Orleans Intl.)?
Louis Armstrong New Orleans Intl. Airport (MSY) features free Wi-Fi. If you need to catch up on emails (or that new streaming series) on the hop, don't stress.
How long do I need to be at Louis Armstrong New Orleans Intl. Airport before my flight?
Airports generally recommend getting to the check-in counter no later than one hour before departure for domestic flights. However, if you're traveling with baggage to be checked in, it may be wise to be there earlier than this. Be sure to arrive at the airport for overseas flights at least three hours prior to takeoff. Luggage drop lines and X-ray machine lines can result in time disappearing quickly.
What airline is CM?
CM is the IATA code for Copa Airlines. The International Air Transport Association (IATA) appoints all airlines a two-character code to standardize and streamline identification and communications.
What is MSY?
MSY is the IATA code for Louis Armstrong New Orleans Intl. Airport (MSY). This three-letter abbreviation on your boarding pass is used by the International Air Transport Association to help identify airports across the world.
If I am not able to travel due to COVID-19, can I change my booking to a later date?
For more info about changing your flight from New Orleans, LA Airport (MSY-Louis Armstrong New Orleans Intl.), please visit our Customer Service Portal.