10/10 Excellent
Yurit
Traveled with family
Dec 11, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yurit
Stayed 2 nights in Nov 2024
PacĂfica Grand Zihuatanejo
3.0 star property
3-star beachfront hotel near La Ropa Beach
Choose dates to view prices
Photo gallery for PacĂfica Grand Zihuatanejo
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Spa
- Pool
- Breakfast included
- Kitchen
- Parking included
Explore the area
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895
- La Ropa BeachPlace, La Ropa BeachâȘ10 min walkâŹ
- Las Gatas BeachPlace, Las Gatas BeachâȘ10 min walkâŹ
- Zihuatanejo BayPlace, Zihuatanejo BayâȘ12 min walkâŹ
- Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)âȘ18 min driveâŹ
Room options
View all photos for Grand Suite, Sea View
Grand Suite, Sea View
- 2 bedrooms
- Sea view
- Sleeps 8
- 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds
View all photos for Senior Suite, 1 Bedroom, Sea View
Senior Suite, 1 Bedroom, Sea View
- 1310 sq ft
- 1 bedroom
- Sea view
- Sleeps 6
- 1 King Bed and 2 Queen Sofa Beds
About the neighborhood
Zihuatanejo
On the beach.Within a 15-minute walk of this Playa Las Gatas hotel, you'll find Zihuatanejo Bay and Las Gatas Beach. La Ropa Beach and Virgin of the Tree are also within 2 miles (3 km).
What's nearby
- La Ropa Beach - 10 min walk - 0.6 miles
- Las Gatas Beach - 10 min walk - 0.6 miles
- Zihuatanejo Bay - 12 min walk - 0.7 miles
- La Madera Beach - 4 min drive - 2.2 miles
- Municipal Market - 5 min drive - 2.6 miles
Getting around
- Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 35 min drive
Restaurants
- âȘLa Perla Restaurante - âŹ3 min drive
- âȘRestaurante El Pirata - âŹ20 min walk
- âȘTrattoria da Gianni - âŹ3 min drive
- âȘRestaurante ARENA - âŹ20 min walk
- âȘHao - âŹ4 min drive
About this property
PacĂfica Grand Zihuatanejo
3-star beachfront hotel near La Ropa Beach
PacĂfica Grand Zihuatanejo offers its guests 2 outdoor swimming pools. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.
Spa services, a terrace, and barbecue grills are also featured at PacĂfica Grand Zihuatanejo. Self parking is free.
This 3-star Zihuatanejo hotel is smoke free.
- 10 guestrooms or units
- 3 dining venues
- 3 bars or lounges
- Buffet breakfast (free)
- Deli
- Poolside lounge chairs
- Umbrellas for the pool
- Coffee in lobby
- Front desk (limited hours)
- Storage area for luggage
- Concierge
- Convenience store
- Terrace
- Garden
- BBQ grill(s)
- No smoking on site
- Microwave in a common area
PacĂfica Grand Zihuatanejo offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and iPod docking stations. Each accommodation is individually furnished and decorated. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
This Zihuatanejo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 42-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include MP3 docking stations and safes. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
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Property amenities
Family friendly
- 2 outdoor pools
- Grocery/convenience store
- In-room babysitting (surcharge)
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- Private pool
- Separate in-room dining area
- Snack bar/deli
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Free buffet breakfast available daily 8:00 AM to noon
- 3 bars/lounges
- 3 restaurants
- Coffee and tea in common areas
- Snack bar/deli
Things to do
- 2 outdoor pools
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Handrails in hallways (43 inches high)
- Lever door handles
- No elevator
- Tile flooring in room
- Visual doorbell notification
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible pool
- Wheelchair-accessible spa
Room amenities
Entertainment
- 42-inch smart TV with cable channels
- CD player
- iPod dock
- MP3 dock
- Netflix
- Private pool
- Streaming services
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- 2 private bathrooms
- Hair dryer
- Heated bathroom floor
- Shampoo
- Soap
- Toilet paper
- Towels provided
Food and drink
- Blender
- Cookware, dishware, and utensils
- Free bottled water
- Freezer
- Full-sized refrigerator/freezer
- Griddle
- Kitchen
- Microwave
- Paper towels
- Separate dining area
- Stovetop
More
- Access via exterior corridors
- Air conditioning
- Ceiling fan
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at PacĂfica Grand Zihuatanejo
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: MXN 3000 per accommodation, per stay
- Administrative fee: MXN 95 per accommodation, per night
- Resort fee: MXN 140 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, debit cards, and cash.
We should mention
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Pacifica Grand Zihuatanejo
PacĂfica Grand Zihuatanejo Hotel
PacĂfica Grand Zihuatanejo Zihuatanejo
PacĂfica Grand Zihuatanejo Hotel Zihuatanejo
Frequently asked questions
How close is PacĂfica Grand Zihuatanejo to the airport?
PacĂfica Grand Zihuatanejo is 9.8 mi (35-min drive) away from the Ixtapa - Zihuatanejo Intl. Airport (ZIH) airport, the closest popular airport to the property.
Does PacĂfica Grand Zihuatanejo have an airport shuttle?
Airport shuttle services are not available at PacĂfica Grand Zihuatanejo.
How close is PacĂfica Grand Zihuatanejo to the beach?
This hotel is on the beach. Don't forget your sunscreen!
Does PacĂfica Grand Zihuatanejo offer free breakfast?
PacĂfica Grand Zihuatanejo offers free buffet breakfast every day from 8:00 AM to noon.
Is there a casino at PacĂfica Grand Zihuatanejo?
No, there is no casino at this hotel.
What time is check-in at PacĂfica Grand Zihuatanejo?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.
Is there free parking at PacĂfica Grand Zihuatanejo?
This hotel offers free self parking.
Does PacĂfica Grand Zihuatanejo have a pool?
PacĂfica Grand Zihuatanejo features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.
Does PacĂfica Grand Zihuatanejo have a restaurant?
There are 3 onsite restaurants, offering options like Italian cuisine, ocean views, and brunch.
Does PacĂfica Grand Zihuatanejo have a spa?
This hotel doesn't have a spa, but it does offer hot stone massages, detox wraps, and body wraps.
How close is PacĂfica Grand Zihuatanejo to downtown Zihuatanejo?
PacĂfica Grand Zihuatanejo is 1.4 mi away from Zihuatanejo.
PacĂfica Grand Zihuatanejo Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 4 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
10/10
Cleanliness
8.0/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Ryan Christopher
Traveled with family and small children
Dec 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Ryan Christopher
Stayed 7 nights in Nov 2024
10/10 Excellent
Emily Ross
Mar 16, 2024
Liked: Property conditions & facilities
Emily Ross
Stayed 7 nights in Mar 2024
4/10 Poor
Montserrat
Traveled with family and small children
Aug 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increĂbles, super TOP.
EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIĂN AL HOTEL DE IXTAPA CON ENGAĂOS, LLEVĂBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO.
NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AĂOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA.
NEFASTA LA ATENCIĂN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ĂNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR.
"LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Montserrat
Stayed 3 nights in Aug 2024