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Sansatei Genbukan

2.5 star property
Enjoy the spa at this Zao ryokan

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Photo gallery for Sansatei Genbukan

Spa
Interior
Exterior
Lobby
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Business services

Explore the area

View in a map
30 Higashiura, Togattaonsen, Zao, Miyagi, 989-0916
  • Place, Togatta Onsen
    ‪1 min walk‬
  • Place, Miyagi Zao Kokeshi Doll Hall
    ‪3 min walk‬
  • Place, Zao Quasi-National Park
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪61 min drive‬

Room options

Japanese Style Room GENBU

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Zao

In Zao .You'll be 8.8 mi (14.1 km) from Zao Fox Village with a stay at this Zao ryokan.

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 miles
  • Miyagi Zao Kokeshi Doll Hall - 3 min walk - 0.2 miles
  • Zao Quasi-National Park - 9 min walk - 0.5 miles
  • Zao Dairy Farm - 3 min drive - 1.5 miles
  • Zao Fox Village - 24 min drive - 9.7 miles

Getting around

  • Shiroishizao Station - 21 min drive
  • Sendai Airport (SDJ) - 39 min drive

Restaurants

  • ‪さかい珈琲 - ‬3 min drive
  • ‪賛久庵 - ‬9 min walk
  • ‪蔵王手打ちそば 新楽 - ‬2 min walk
  • ‪中華亭分店 - ‬3 min drive
  • ‪蔵王のらーめん家 - ‬9 min walk

About this property

Sansatei Genbukan

Enjoy the spa at this Zao ryokan
As a guest of Sansatei Genbukan, you'll find a full-service spa and hot springs. Sansatei Genbukan also features karaoke, a garden, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Zao ryokan.

  • 20 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Sansatei Genbukan offers 20 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 11:00 AM to 8:30 AM. There are hot springs on site.

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  • Parking included
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3.7 out of 5, Good, 43 reviews
Sansatei

Property amenities

Family friendly

  • In-room refrigerator

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Additional fees may apply to children age 0-3 for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sansatei Genbukan Inn Zao
Sansatei Genbukan Inn
Sansatei Genbukan Zao
Sansatei Genbukan Zao
Sansatei Genbukan Ryokan
Sansatei Genbukan Ryokan Zao

Frequently asked questions

How close is Sansatei Genbukan to the airport?

Sansatei Genbukan is 23.7 mi (39-min drive) away from the Sendai Airport (SDJ) airport, the closest popular airport to the property.

Does Sansatei Genbukan have an airport shuttle?

Airport shuttle services are not available at Sansatei Genbukan.

Does Sansatei Genbukan offer free breakfast?

Free breakfast isn’t provided at Sansatei Genbukan, but buffet breakfast is offered for a fee of JPY 1650 for adults and JPY 1650 for children. It's available every day from 7 AM to 9 AM.

Is there a casino at Sansatei Genbukan?

No, there is no casino at this ryokan.

What time is check-in at Sansatei Genbukan?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Sansatei Genbukan?

This ryokan offers free self parking.

Does Sansatei Genbukan have a pool?

Sansatei Genbukan does not have a pool.

Does Sansatei Genbukan have a spa?

This ryokan has a spa, which features massages.

How close is Sansatei Genbukan to downtown Zao?

Sansatei Genbukan is 1.3 mi away from Zao.

Sansatei Genbukan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 8 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and the hotel was in a nice location. The bath was very nice. The advertisement said we would have a buffet breakfast but instead they served us breakfast in the room next door to us - which was beautiful and very nice. However we had the choice of 7:30 am or an 8 am breakfast, so if you want to sleep later don't order breakfast. My husband needed to stay until 12 noon for an online meeting, but check-out time is 10 am. They charged us 3000 yen to stay an two extra hours - which I thought was too much money and a little ungracious of them.
Stayed 1 night in Jul 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value, great location.

Excellent value, great location.
Stayed 1 night in Jan 2018

6/10 Okay

HARUYUKI

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

硫酸塩泉の温泉

平日でしたので訪問客はまばらでした。設備は多少古いが清潔で豪華。温泉は硫酸塩泉で、茶褐色の少し熱めのお湯。妻は気に入ったようです。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いですが、古いなりの良さがあります。 風呂が付いた部屋にグレードアップして頂きました。 小さい子供が居たので、本当に助かりました。
Stayed 1 night in Aug 2020

8/10 Good

Hakbu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕ご飯に困る

お部屋にシャワーが無いのが残念でした。また、ご飯を食べるところも無く、夕食はカップラーメンで済ませました。簡単でも良いので下さい何かあったらと思いました。
Stayed 1 night in Aug 2020

10/10 Excellent

miki

Stayed 1 night in Jul 2020

8/10 Good

Amber

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view from the room was awesome. Evertything was perfect. Beautiful hotel and onzen was also good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Winson

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
設施新，員工有禮貌。價格合理。整體令人滿意。溫泉不錯，設施新淨，溫泉外有自動售賣機買牛奶，最喜歡是溫泉很 瓶凍牛奶，現在不是太多旅館有牛奶買。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり安いにもかかわらず、部屋はきれいでかつ喫煙もできて良かった
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

HIROMI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

ha, 山形

Liked: Cleanliness, staff & service
川沿いで広い部屋だった。敷き布団が、薄いのがきになる。 近くのご飯やさんの情報がもう少しあったら良かったのに。
Stayed 1 night in Oct 2019

10/10 Excellent

小狐狸

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很體貼的旅館 很多小地方都有展現其細心之處 是下次來藏王還會再選擇入住的地方
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
+Good service. Sufficient parking spaces available. Good spacious room with nice river view. Nice outdoor & Indoor Public Onsen. - Unpleasant smell from the restroom in our room.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
お部屋は年代を感じられましたが、旅館スタッフの感じがとても良くて、お風呂もお部屋の広さや景色も良かったです。 激安価格の宿泊だったので、旧館ということもあり畳が疲れてたりトイレが昔のタイプなので狭いです。お部屋のお掃除ももう少し丁寧にして頂きたかった点がちょっと残念かな。 新館はHPで紹介されているようなステキなお部屋だったのではないかな、と思います。 家族での宿泊で、小さすぎるトイレやお部屋からの景色やお風呂など、子供達にとってどれも楽しい思い出になりましたよ。 近場のこけし館ではこけし作りをしているおじいさんにホッコリしてきました。 お天気が雨でお散歩できませんでしたが、旅館周辺のお散歩は気持ち良さそうでした。
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

設備が古い為か、衛生面が少し気になる

温泉はとても快適だったが、部屋の水道の水が濁っていたり、そもそも水道の出が悪かったり、トイレの臭気が強いなど、設備の古さのせいか、所々で残念に思う点があった。
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018