Hotel Metropolitan Sendai East

4.0 star property
4-star hotel near Sendai Anpanman Children's Museum & Mall, connected to a shopping center

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Photo gallery for Hotel Metropolitan Sendai East

Breakfast, lunch, dinner served; Fusion cuisine
Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout drapes, soundproofing
Premium bedding, in-room safe, blackout drapes, soundproofing
Breakfast, lunch, dinner served; Fusion cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Sendai Anpanman Children's Museum & Mall
    ‪6 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪19 min walk‬
  • Rakuten Mobile Park Miyagi
    ‪2 min drive‬
  • Sendai (SDJ)
    ‪20 min drive‬

Room options

Deluxe Twin Room, Non Smoking (East)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Triple Room, Non Smoking (34sqm, East)

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Suite, Non Smoking (East)

  • 979 sq ft
  • Sleeps 2
  • 2 Double Beds

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(77 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 365 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (East)

9.6 out of 10
Exceptional
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Grand Deluxe Twin

  • Sleeps 2

Superior Double

  • Sleeps 2

Premier Suite

  • Sleeps 2

Superior Twin

  • Sleeps 3

Universal Twin

  • Sleeps 3

Wide Single

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Compact Twin

  • Sleeps 2

Premier King

  • Sleeps 2

Premier Twin

  • Sleeps 2

PREMIER TWIN(TRIPLE)

  • Sleeps 3

PREMIER TWIN(FOURTH)

  • Sleeps 4

About the neighborhood

Sendai

Downtown Sendai stay.Within a 10-minute walk of this Downtown Sendai hotel, you'll find Sendai Anpanman Children's Museum & Mall and Aoba-dori Avenue. AER Observation Terrace and Asaichi Morning Market are also within half a mile (1 km).

What's nearby

  • Sendai Anpanman Children's Museum & Mall - 6 min walk - 0.4 miles
  • Tohoku Gakuin University Tsuchitoi Campus - 19 min walk - 1.0 mile
  • Rakuten Mobile Park Miyagi - 2 min drive - 1.1 miles
  • Tokyo Electron Hall Miyagi - 3 min drive - 1.5 miles
  • Sendai International Center - 4 min drive - 1.9 miles

Getting around

  • Sendai Station - 1 min walk
  • Itsutsu-Bashi Station - 12 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪丸亀製麺 - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪DUMBO PIZZA FACTORY仙台 - ‬2 min walk
  • ‪ラーメンビリー 仙台ヨドバシ店 - ‬4 min walk
  • ‪だし茶漬け えん エスパル仙台店 - ‬3 min walk

About this property

Hotel Metropolitan Sendai East

4-star hotel near Sendai Anpanman Children's Museum & Mall, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi and wired Internet. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Metropolitan Sendai East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sendai hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 15 levels
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Metropolitan Sendai East offers 282 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Frequently asked questions

How close is Hotel Metropolitan Sendai East to the airport?

Hotel Metropolitan Sendai East is 13.2 mi (38-min drive) away from the Sendai Airport (SDJ) airport, the closest popular airport to the property.

Does Hotel Metropolitan Sendai East have an airport shuttle?

Airport shuttle services are not available at Hotel Metropolitan Sendai East.

Does Hotel Metropolitan Sendai East offer free breakfast?

Free breakfast isn’t provided at Hotel Metropolitan Sendai East, but buffet breakfast is offered for a fee of JPY 3000 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Metropolitan Sendai East?

No, there is no casino at this hotel.

What time is check-in at Hotel Metropolitan Sendai East?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Metropolitan Sendai East?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Hotel Metropolitan Sendai East have a pool?

Hotel Metropolitan Sendai East does not have a pool.

Does Hotel Metropolitan Sendai East have a restaurant?

Hotel Metropolitan Sendai East is home to FOREST KITCHEN, which features Fusion cuisine and light fare.

Does Hotel Metropolitan Sendai East have a spa?

There are no spa services available at this hotel.

How close is Hotel Metropolitan Sendai East to downtown Sendai?

Hotel Metropolitan Sendai East is 1 mi away from Sendai.

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 1 night in Jun 2025

8/10 Good

Chan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Traveled with family
Liked: Amenities, property conditions & facilities
Room is spacious, clean. Staff is very friendly and efficient. Breakfast buffet was good and very close to the train stations
Stayed 4 nights in May 2025

10/10 Excellent

Victor, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom were large. I appreciated the spacious closet. Attached to Sendai and a large shopping mall makes it one of the best Western-type hotels I have stayed in the 55 years I have been traveling to Japan. The staff was very helpful in helping us send our luggage to our Ueno hotel. Also, Sendai is a great Shinkansen Station to use for day trips to other places in the Tohoku region.
Stayed 4 nights in May 2025

8/10 Good

DOUGLAS, WAIPAHU

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within train station and had many dining choices, easy to use the trains.
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl, Kailua Kona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for its cleanliness, staff professionism, easy transportation, shopping.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Tak Yung

Environmental protection or cost saving?

Hotel location is good as it links to JR station. For the room cleaning, it has default you don't need it unless you press the room cleaning button the night before. I ended up forgot to press the button and when I returned to the room, no one tidy up the room, no water with trash staying there. While I also stayed in the same chain hotel in Akita, the way they did it is far more better. They assume you'll need room cleaning unless you told them you don't. Hope the Sendai East hotel can rethink this so called "environmental protection policy" and improve their services.
Stayed 3 nights in Apr 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel adjacent Sendai train station. Very convenient. Nice room and larger than the Ginza hotel we were just at. Very reasonable - three nights was about equivalent to one Ginza night. Tub with separate modern shower was decent size. Sink area small for our two sets of toiletries. We really like this hotel and would return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melody

Stayed 1 night in Apr 2025

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand-new facilities, fashionable design,friendly and helpful staff, super convenient.

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable room. Breakfast was lovely and the area is fantastic!
Stayed 1 night in Apr 2025

8/10 Good

Windsor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At station
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Keita

Stayed 1 night in Mar 2025

10/10 Excellent

Yunpeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located very close to the station. Convenient!
Stayed 1 night in Feb 2025

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities
clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Boon Thong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, JR station just next door.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

MIN SEOK

Stayed 1 night in Jan 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Metropolitan East Sendai. Elegant, modern, and comfortable. Fair-size room, comfortable bed, luxury bath facility in the room. Directly connected to Sapporo's main station, which is a large shopping and eating mall, with highrise department stores and offices all around. My only complaint is the lack of towels - only one bath towel and one face towel, if you are staying by yourself. Adequate until one gets wet and you need a dry towel and have to call the front desk. (This is done under the guise of "ecology" - "greenwashing" is more likely, in my opinion!)
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!! Eat, sleep , dining, shopping, transportation starts from here . Delighted
Stayed 3 nights in Feb 2025