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Naspa New Otani

Property class: 3.5
3.5-star ski-in/ski-out hotel near Gala Yuzawa

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Photo gallery for Naspa New Otani

An indoor swimming pool with clear glass walls, a tiled floor, and a ceiling with recessed lighting.
A traditional Japanese interior with tatami flooring, a shoji screen door, and a bamboo plant.
Exterior detail
A wooden structure with two benches, a table, and a view of a forested landscape.
A hotel room with two beds, a desk, a chair, a coffee table, and a large window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101
  • Place, Naspa Ski Garden
    ‪2 min walk‬
  • Place, Egami Public Onsen
    ‪1 min drive‬
  • Place, Ippon Sugi Ski Resort
    ‪1 min drive‬

Room options

View all photos for Japanese-style Room For 6 Guests

A traditional Japanese-style room with tatami flooring, a low table, and shoji screens.

Japanese-style Room For 6 Guests

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Superior Twin (37sqm) [Main Building], Non-smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with a view of greenery.

Superior Twin (37sqm) [Main Building], Non-smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin (37sqm) [Tower Building], Non-smoking

A hotel room with two beds, a chair, a lamp, and a window.

Standard Twin (37sqm) [Tower Building], Non-smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Yuzawa

Near the slopes.You'll be within half a mile (1 km) of Naspa Ski Garden and 2 miles (3 km) of Ponshukan Sake Museum with a stay here. Ippon Sugi Ski Resort and Egami Public Onsen are also within 2 miles (3 km).

What's nearby

  • Naspa Ski Garden - 2 min walk - 0.1 miles
  • Egami Public Onsen - 1 min drive - 0.9 miles
  • Ippon Sugi Ski Resort - 1 min drive - 0.9 miles
  • Ponshukan Sake Museum - 1 min drive - 0.9 miles
  • Kagura Ski Resort - 15 min drive - 4.6 miles

Getting around

  • Echigo Yuzawa Station - 5 min drive
  • Niigata Airport (KIJ) - 119 min drive

Restaurants

  • ‪湯沢庵 - ‬2 min drive
  • ‪越後乃酒蔵 唎酒番所 越乃室 - ‬2 min drive
  • ‪越後つけ麺維新 - ‬2 min drive
  • ‪越後十日町 小嶋屋 - ‬2 min drive
  • ‪そば処 中野屋 湯沢本店 - ‬2 min drive

About this property

Naspa New Otani

3.5-star ski-in/ski-out hotel near Gala Yuzawa
After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a steam room. Naspa New Otani helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Yuzawa hotel.

  • 205 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Karaoke
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Naspa New Otani offers 205 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,900 for adults and JPY 2,700 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Outdoor pool (guest access)
  • Rock climbing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from May 11 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2700 for children
  • Rollaway bed fee: JPY 4000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 1 PM to 8:30 PM.
  • Up to 3 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

How close is Naspa New Otani to the airport?

Naspa New Otani is 89.4 mi (119-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

Does Naspa New Otani have an airport shuttle?

Airport shuttle services are not available at Naspa New Otani.

Does Naspa New Otani offer free breakfast?

Free breakfast isn’t provided at Naspa New Otani, but buffet breakfast is offered for a fee of JPY 3900 for adults and JPY 2700 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Naspa New Otani?

No, there is no casino at this hotel.

What time is check-in at Naspa New Otani?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Naspa New Otani?

This hotel offers free self parking.

Does Naspa New Otani have a pool?

Naspa New Otani features an indoor pool and outdoor pool access. Guests can enjoy pool access from 1 PM to 8:30 PM.

Does Naspa New Otani have a restaurant?

Yes, there are 4 restaurants on site.

Does Naspa New Otani have a spa?

This hotel doesn't have a spa, but it does offer sports massages, facials, and reflexology.

How close is Naspa New Otani to downtown Yuzawa?

Naspa New Otani is 5 mi away from Yuzawa.

Naspa New Otani Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 320 reviews
Rating 8 - Good. 108 out of 320 reviews
Rating 6 - Okay. 23 out of 320 reviews
Rating 4 - Poor. 5 out of 320 reviews
Rating 2 - Terrible. 4 out of 320 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very hospitable, and the food was delicious.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The view is wonderful with regular shuttle service to train station and ski centers
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay with great amenities.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was the first time we stayed here. My husband and I had a western style room and it was very roomy, furnished nicely, staff was polite and knowledgeable, had an onsite onsen too. Free shuttle service to the train station too. We would be happy to stay here again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. The staff were friendly and helpful. Buffet breakfast and dinner were amazing
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Everything is good especially staffs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoy the stay so much. Will definitely go back again.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, love the onsen, free shuttle bus
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing and so was staff, but the dinner buffet was very expensive with subpar food.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great, very helpful staff. Well done! Rooms are clean & big.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I made sure to book the shuttle bus for when I got off the train. But the shuttle bus never arrived, I had to take a taxi and they wouldn't reimburse me for it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean good place to chill and relax
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Buffet. Like the interior.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing !
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

A great ski family resort with easy access from Tokyo.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Echigoyuzawa

Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has shuttle bus to go to Echigo-Yuzawa station.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Christmas at Yuzawa Naspa Otani hotel

We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests.
rental equipment lodge right outside the hotel
Stayed 3 nights in Dec 2024