8/10 Good
Jennifer, Everett
Traveled with partner
Jul 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, our stay at Nita Lodge was nice, however, the check-in process was disappointing. We arrived around 3:30 PM, waited in line, and were told that our room was not ready yet. The agent took my phone number and said I'd receive a text when our room was ready. We had a bite to eat in the Cure Lounge while we waited for our room, when 4:30 came around and we hadn't received a text. We waited in line again at the check-in counter which was now even longer, and when we reached the counter, the agent told us the room had been ready for some time. I didn't say anything about not receiving a text because I didn't want to be that person.
We arrived to our room and took a look around. The carpet didn't look clean—there were threads and lint. The bathroom was clean except for the faucet which had what I'm guessing was toothpaste spit (little white dots) that wiped off with a wet tissue. We paid for a lake view room, however, our room was toward the center of the hotel, and there was a roof below us that obstructed the view, so you had to go out on the balcony to be able to see the lake.
I guess I just expected more, being such a highly rated and pricey hotel. The beds were comfortable, and I took advantage of the soaking tub in the bathroom several times during our stay. I used the shower once, and the spray holes on the shower head went every which direction which made it difficult to rinse the shampoo out of my hair. Shower heads can be replaced for like $10-20.
Jennifer
Stayed 2 nights in Jun 2025
