6/10 Okay
Stevenson
Sep 24, 2025
Well first room the bed was broken so…… we moved to the 2nd room and the mixer for the shower was broken / water was freezing. We had the in-house breakfast that morning and the coffee machine spat out Luke warm coffee and the food i. The buffet was not hot!!!!! So the girl at reception who was lovely moved us to another room after breakfast and it was lovely, we put o. The lights and it was like a flashing light behind the bed. We didn’t complain. As the other room they had offered was a twin bed room with really little beds so we just left the light off, the next day the cleaner noticed the flashing light and reception asked us if we would like to leave for a few hours while they fixed it!! We had been out all day and were soaked from a rainy day so we declined. I asked at reception if they could take the breakfast off our account, after explaining what had happened they did but no apology just a faint smile!!! We are respectful people so our complaints were valid and polite.
Stevenson
Stayed 4 nights in Sep 2025































