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James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Concierge desk
Exterior
Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Lambton Quay
    ‪1 min walk‬
  • Place, Te Papa
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

7.8 out of 10
Good
(15 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(118 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(105 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(173 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the neighborhood

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Wellington Cable Car - 1 min walk - 0.0 miles
  • Lambton Quay - 1 min walk - 0.1 miles
  • Te Papa - 11 min walk - 0.6 miles
  • Courtenay Place - 14 min walk - 0.8 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Frank's Coffee - ‬2 min walk
  • ‪Collective Coffee Shop & Co - ‬4 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk
  • ‪McDonald's - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Dec 13 - Dec 14
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

How close is James Cook Hotel Grand Chancellor to the airport?

James Cook Hotel Grand Chancellor is 5 mi (12-min drive) away from the Wellington Intl. Airport (WLG) airport, the closest popular airport to the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Dec 17, 2025 start from $68.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does James Cook Hotel Grand Chancellor have an airport shuttle?

Airport shuttle services are not available at James Cook Hotel Grand Chancellor.

How close is James Cook Hotel Grand Chancellor to the beach?

This hotel is 1.5 mi (7-min drive) from Oriental Bay Beach and 6 mi (17-min drive) from Island Bay Beach. Don't forget your sunscreen!

Does James Cook Hotel Grand Chancellor offer free breakfast?

Free breakfast isn’t provided at James Cook Hotel Grand Chancellor, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at James Cook Hotel Grand Chancellor?

No, there is no casino at this hotel.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at James Cook Hotel Grand Chancellor?

Free parking is not available at this hotel. Self parking is available for NZD 35.00 per night.

Does James Cook Hotel Grand Chancellor have a pool?

James Cook Hotel Grand Chancellor does not have a pool.

Does James Cook Hotel Grand Chancellor have a restaurant?

Yes, there is a restaurant on site.

Does James Cook Hotel Grand Chancellor have a spa?

There are no spa services available at this hotel.

How close is James Cook Hotel Grand Chancellor to downtown Wellington?

James Cook Hotel Grand Chancellor is 0.2 mi away from Wellington.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 846 out of 1628 reviews
Rating 8 - Good. 539 out of 1628 reviews
Rating 6 - Okay. 146 out of 1628 reviews
Rating 4 - Poor. 64 out of 1628 reviews
Rating 2 - Terrible. 33 out of 1628 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, so convenient for walking around Wellington
Stayed 1 night in Aug 2025

8/10 Good

karen

Liked: Cleanliness, staff & service
Just felt the rooms were a bit tired and outdated, but the central location was great and the reception staff were also great
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed quiet room. Easy access to everything
Stayed 3 nights in Aug 2025

10/10 Excellent

William James

Stayed 1 night in Aug 2025

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
We are from Hamilton, lovely experience, Nice, Clean, very Helpfully & friendly staff. Yummy Breakfast, lots of variety, u can eat as much as you like. Thank you 🙏
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, rooms have been renovated. Bathrooms are nice, wär pressure in shower was a bit disappointing
Stayed 2 nights in Aug 2025

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable. Food very nice
Stayed 1 night in Aug 2025

8/10 Good

Cliff and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Parking convience, clean and easy access to main shopping area and eateries.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My regular Welly stay

Always a pleasure to stay here, from the superb front desk staff to the excellent food and immaculate cleanliness. Staff, without exception, are friendly and attentive. When planning a Wellington stay, this is my number one choice of hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Harna

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We love James Cook, however this trip we seem to have got an older room. There was no extractor fan in the bathroom, and the noise from the road and hallways in particular were more than what we would have expected. The staff were very friendly. Next time I would he making sure we got a better room. Location is perfect for direct access to Lambton Quay. Easy walk to waterfront etc.
Stayed 2 nights in Aug 2025

8/10 Good

Wesley

Stayed 3 nights in Aug 2025

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Cable Car and dining options.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great. Beds were comfortable, room was lovely and clean. Reception team have a very casual phone etiquette. Could use improvement. Other than that, thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good fast check in and service for a very last minute booking.
Stayed 1 night in Aug 2025

8/10 Good

Charles, Whanganui

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NICE ONE NIGHT STAY
Stayed 1 night in Aug 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Stayed 2 nights in Jun 2025

10/10 Excellent

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the access to amenities and closeness to central Wellington.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel. Breakfast up stairs is amazing. Best coffee of the trip, try the mocha from the machine.
Stayed 1 night in Aug 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great site being in the CBD Easy walking distance to Parliament ,Te Papa ,Wellington museum ,Portrait Gallery and to railway station. Shame the cable car was under maintenance during our stay. Internet ,TV good. Bed very comfy and good room service.Excellent shopping and eateries. Will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location central a range of options
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie

Stayed 1 night in Jul 2025

10/10 Excellent

Anjaleen

Liked: Cleanliness, staff & service, property conditions & facilities
Dining- best buffet. Staff- friendly Hotel-affordable.
Stayed 2 nights in Aug 2025