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City Heart Motel

3.5 star property
3.5-star motel perfect for exploring Warrnambool

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Photo gallery for City Heart Motel

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi
Family Apartment, Non Smoking | Living area | LCD TV
BBQ/picnic area
Family Apartment, Non Smoking | Living area | LCD TV
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Botanical Gardens
    ‪9 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪14 min walk‬
  • Place, Lake Pertobe Adventure Playground
    ‪19 min walk‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 264 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Warrnambool

Heart of Warrnambool.Within a 10-minute walk of the motel, you'll find Albert Park and Warrnambool Shopping Centre. Warrnambool Art Gallery and Warrnambool Botanical Gardens are also within half a mile (1 km).
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What's nearby

  • Warrnambool Botanical Gardens - 9 min walk - 0.5 miles
  • Flagstaff Hill Maritime Village - 14 min walk - 0.8 miles
  • Warrnambool Visitor Information Centre - 14 min walk - 0.8 miles
  • Lake Pertobe Adventure Playground - 19 min walk - 1.0 mile
  • Warrnambool Beach - 5 min drive - 1.2 miles

Getting around

  • Warrnambool Station - 16 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Warrnambool Hotel - ‬7 min walk
  • ‪Home Coffee - ‬7 min walk
  • ‪Izakaya - ‬7 min walk
  • ‪Kermond’s Hamburgers - ‬5 min walk

About this property

City Heart Motel

3.5-star motel perfect for exploring Warrnambool
City Heart Motel offers its guests a terrace, barbecue grills, and express check-in. WiFi is free in public spaces. Self parking is free.

This 3.5-star Warrnambool motel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Express check-in
  • Terrace
  • BBQ grill(s)
  • No smoking on site
City Heart Motel offers 18 air-conditioned accommodations with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (31 inches high)
  • Handrails in stairways (33 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

Frequently asked questions

Does City Heart Motel have an airport shuttle?

Airport shuttle services are not available at City Heart Motel.

How close is City Heart Motel to the beach?

This motel is 1.2 mi (5-min drive) from Warrnambool Beach and 2.1 mi (4-min drive) from Logan's Beach. Don't forget your sunscreen!

Does City Heart Motel offer free breakfast?

City Heart Motel does not offer free breakfast.

Is there a casino at City Heart Motel?

No, there is no casino at this motel.

What time is check-in at City Heart Motel?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at City Heart Motel?

This motel offers free self parking.

Does City Heart Motel have a pool?

City Heart Motel does not have a pool.

Does City Heart Motel have a spa?

There are no spa services available at this motel.

How close is City Heart Motel to downtown Warrnambool?

City Heart Motel is 0.5 mi away from Warrnambool.

City Heart Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 305 reviews
Rating 8 - Good. 100 out of 305 reviews
Rating 6 - Okay. 18 out of 305 reviews
Rating 4 - Poor. 10 out of 305 reviews
Rating 2 - Terrible. 3 out of 305 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rowan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosey spot and very close to main shops. The staff were also very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff member, Felice was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zixuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is wonderful! Realllllly clean and cozy! Even out of my exception! Stuff are kind and friendly. And it’s quite at night which made us a good sleep! Strongly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Everything was nice. Everything was good.
Stayed 1 night in Oct 2025

8/10 Good

Loraine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was spotless and amenities provided are superb. Will recommend and location is very close to town centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Kai Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed n mattress

Very comfy bed n mattress
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best comfy bed in Warrnambool

Nice n comfy bed n mattress. Half of facilities has been upgraded. However, ceiling n mirror lights needs to update to matchbthe rest of modern furniture .
Stayed 1 night in Oct 2025

10/10 Excellent

tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional.. great room.. fabulous host
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but it went smoothly and we really liked the place. Very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour & stay here! I’ve stayed in many Warrnambool Motels for work & this place is not only a great stay. It’s also sensational value!!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Close to the main road but not on it so wasn’t noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Motel is always my first preference when staying in Warrnambool. It is a great spot on a good location with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, spacious and good value.
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfy enough

Upon arrival, office was closed, so I had to ring for a code to get room key out of a key safe as they had my wrong phone number so I didn't receive the text. Bed was comfortable. Rooms were clean (besides someones sock left behind) Could certainly do with a little updating. In a great location though
Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable. Centrally located and convenient to get anywhere in town.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Robbie

Stayed 1 night in Jun 2025

8/10 Good

Wai Keet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great location
Stayed 3 nights in Apr 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay..thanks
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..Thanks