Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property
4-star spa resort near Mauna Lani Resort Golf Course

Choose dates to view prices

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, sun loungers
Property video
6 restaurants, lunch, dinner served; Hawaiian cuisine
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Place, Dolphin Quest
    ‪5 min walk‬
  • Place, Anaehoomalu Beach
    ‪7 min walk‬
  • Place, Kings Shops
    ‪15 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

Room options

Junior Suite, 1 King Bed, Resort View

8.0 out of 10
Very good
(4 reviews)
  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

8.8 out of 10
Excellent
(6 reviews)
  • 590 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

8.0 out of 10
Very good
(2 reviews)
  • 590 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 590 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 711 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

8.0 out of 10
Very good
(1 review)
  • 711 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • 711 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 592 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 711 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 711 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 711 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • 871 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

3 Bedroom Ph Partial Ocean view Suite hearing accessible 3x3 Shower

  • 1313 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • 872 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Luxury Suite, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • 872 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

  • 1025 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Resort View (Suite)

  • 872 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Ocean View (Suite)

  • 872 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 3 Bedrooms, Partial Ocean View (Suite)

  • 1315 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 3 Bedrooms, Ocean View (Suite)

  • 1315 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (Oceanfront View)

7.8 out of 10
Good
(13 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • 1055 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

7.0 out of 10
Good
(17 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.4 out of 10
Good
(26 reviews)
  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View

7.4 out of 10
Good
(75 reviews)
  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

7.8 out of 10
Good
(98 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 3180 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 1025 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Room, 1 Bedroom, Ocean View

  • 689 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Ocean View

  • 871 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 872 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 512 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waikoloa

Oceanside stay.Your stay at this Waikoloa resort places you within a 10-minute walk of Waikoloa Beach Golf Course and Waikoloa Kings' Course. Also, Anaehoomalu Beach is within half a mile (1 km) and Kings Shops is within 2 miles (3 km).

What's nearby

  • Waikoloa Beach Golf Course - 5 min walk - 0.3 miles
  • Dolphin Quest - 5 min walk - 0.3 miles
  • Anaehoomalu Beach - 7 min walk - 0.4 miles
  • Kings Shops - 15 min walk - 0.8 miles
  • Genesis Gallery - 17 min walk - 0.9 miles

Getting around

  • Kona Intl. Airport (KOA) - 29 min drive

Restaurants

  • ‪Island Deli - ‬2 min drive
  • ‪Lava Lava Beach Club - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Island Vintage Coffee - ‬2 min drive
  • ‪A-Bay's Island Grill - ‬2 min drive

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4-star spa resort near Mauna Lani Resort Golf Course
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

  • 514 guestrooms or units
  • 6 levels
  • 6 dining venues
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Kohala Spa has couples treatment room(s). The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Frequently asked questions

How close is Hilton Grand Vacations Club Ocean Tower Waikoloa Village to the airport?

Hilton Grand Vacations Club Ocean Tower Waikoloa Village is 21.8 mi (35-min drive) away from the Kamuela, HI (MUE-Waimea-Kohala) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Ocean Tower Waikoloa Village on Oct 26, 2025 start from $175.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have an airport shuttle?

Airport shuttle services are not available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village.

How close is Hilton Grand Vacations Club Ocean Tower Waikoloa Village to the beach?

This resort is a short 11-minute walk from Anaehoomalu Beach and 10 mi (18-min drive) from Mauna Kea Beach. Don't forget your sunscreen!

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village offer free breakfast?

Free breakfast isn’t offered at Hilton Grand Vacations Club Ocean Tower Waikoloa Village, but to-go breakfast is offered for a fee of between USD 15 and 35 for adults, USD 17 and 19 for children. It's available every day from 6:00 AM to noon.

Is there a casino at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

No, there is no casino at this resort.

What time is check-in at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Free parking is not available at this resort. Self parking is available for USD 48 per day, and valet parking for USD 55 per day.

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have a pool?

Hilton Grand Vacations Club Ocean Tower Waikoloa Village features 3 outdoor pools.

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have a restaurant?

There are 6 onsite restaurants, offering options like Hawaiian cuisine, a beachfront location, and ocean views.

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have a spa?

Yes, this resort has a spa.

How close is Hilton Grand Vacations Club Ocean Tower Waikoloa Village to downtown Waikoloa?

Hilton Grand Vacations Club Ocean Tower Waikoloa Village is 6.7 mi away from Waikoloa.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1025 reviews
Rating 8 - Good. 224 out of 1025 reviews
Rating 6 - Okay. 156 out of 1025 reviews
Rating 4 - Poor. 121 out of 1025 reviews
Rating 2 - Terrible. 103 out of 1025 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful property, friendly helpful staff, excellent room accommodation, great location, fun activities on property, we basically had a small apartment. Cons: daily parking fee ( a car is needed to enjoy the big island ), parking is a bit of a walk to room, if your room is facing the golf course next door they mow the grass daily at 4 am ( a total nuisance ) and not a lot of shady areas around the pools though. If you never left the resort everything you need is there, early there is a well stocked grocery in a shopping area even a movie theater as well as places to eat. There is no beach on site but a short distance away there are beach options and hotel has many beautiful pools to swim and sun in. We loved it. Overall though excellent stay and will stay here again despite the long walk to parking, parking fee and golf course nuisance.
Stayed 7 nights in Sep 2025

8/10 Good

Dennis, San Diego

Traveled with group
Liked: Cleanliness, staff & service
My favorite things on property was the lagoon and the snorkeling there. It was my favorite place to lounge. My recommendation is spring for the suite with a full fridge and dishes as it will save you money in the end. No room service and not a lot of food options on property. The nearby Queens mart had majority of its restaurants closed too. Room was clean but the times they came seemed inconsistent making it hard to come back in the room without interrupting them. The pool was packed and almost every chair had a yellow towel on it “reserving” it but would sometimes go hours with no one in it. It would be nice if someone enforced some better pool policy and etiquette. Kids were scaling rocks and back flipping into swallow pools, running around on slick surfaces and chasing turtles (cornering them and touching them) and parents nor staff really said anything. No beach access from this resort but there is one very close by. Lots of construction happening in some towers, the structure in ocean tower with the gondolas was closed. If you stay in Ocean Towers, be prepared to walk a LOT. Very expensive to park a rental car there and their shuttle to and from the Queens mart was 14 dollars round trip. Glad we went and enjoyed our experience but lots of room for improvement.
Stayed 7 nights in Oct 2025

6/10 Okay

Azsalyn

Stayed 2 nights in Sep 2025

10/10 Excellent

Karla Vina

Stayed 2 nights in Aug 2025

10/10 Excellent

Lowell

Liked: Staff & service
Check in staff phenomenal- they make this place special.
Stayed 1 night in Aug 2025

10/10 Excellent

Meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the family
Stayed 3 nights in Jul 2025

6/10 Okay

Keola

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Staff & service
Staff very helpful. Beautiful location. Grounds and buildings need a little more attention
Stayed 2 nights in Jul 2025

2/10 Terrible

Jena

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Hilton Waikoloa was really disappointing. The staff was unfriendly, unhelpful, and at times made us feel like we weren’t welcome. It honestly felt like we were being treated differently, and it left a bad impression. The tram system was a joke — only one out of three was working, and we waited forever just to get around the property. Otherwise, be prepared to walk 15-20 minutes just to get from one area to another. Everything on property is severely overpriced — nearly double what’s quoted on sites like Expedia once you’re there. When we asked questions or tried to get help from the staff, we were brushed off and told the resort was completely sold out, as if that excused the poor service. We expected more from a resort at this price point. Would not recommend and won’t be returning.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at Hilton Waikoloa was really disappointing. The staff was unfriendly, unhelpful, and at times made us feel like we weren’t welcome. It honestly felt like we were being treated differently, and it left a bad impression. The tram system was a joke — only one out of three was working, and we waited forever just to get around the property. Otherwise, be prepared to walk 15-20 minutes just to get from one area to another. Everything on property is severely overpriced — nearly double what’s quoted on sites like Expedia once you’re there. When we asked questions or tried to get help from the staff, we were brushed off and told the resort was completely sold out, as if that excused the poor service. We expected more from a resort at this price point. Would not recommend and won’t be returning.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it !
Stayed 2 nights in Jul 2025

4/10 Poor

Kulamanu

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Water in shower was cold during the entire stay. We reported it multiple times and was never fixed. We were never offered any alternatives or updates on whether it was able to be fixed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place!!! I was a little nervous about the comments regarding long walk to your room but after arrival the view on the small walk is mind blowing. I saw so much wildlife and was so lucky to get a ground floor unit that opened up to the golf course and ocean. Just an outstanding room and outstanding property. Will definitely stay again. The place is so big it’s never crowed. Each morning during my ocean walk I could go 10 minutes and not see another guest.
Stayed 8 nights in Jul 2025

8/10 Good

Lisa

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
This is a beautiful property and lots to do for all ages. Ocean tower rooms are beautifully remodeled. Sadly, they won’t give you room keys on check in until you talk to a timeshare salesperson. I find it incredibly rude to hold keys hostage when I’ve already paid for the room. The last thing I want to do on arrival is be hit up for timeshare purchase presentation. Maybe they went to capitalize on you being tired from travel? Other than that service is great, grounds are exceptional, on site food is good to excellent. Staff is very helpful and accommodating. Please reconsider the key hold situation. That ruins an otherwise great place!!
Sunset from Buddah point at Hilton Waikōloa Village.
Stayed 7 nights in Jul 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

This place was amazing! We loved everything about it. There was so much to do and see. It was so beautiful and felt so peaceful. I can’t recommend it enough!
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
My address was incorrect on my email bill. Do I need to correct that? and how did that happen?
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is to expensive. With paying so much for the rooms, and resort fee parking should be free.
Stayed 6 nights in Jun 2025

8/10 Good

Allyson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I only have Two complaints.. first being the tram was broke down and for the first day or so no one had a clue on where to get the shuttle, which wasn’t a big deal except for a knee injury had prohibited excessive walking… and my second complaint was the price of the food!?! I didn’t expect to pay $72 for a large pizza, or $52 for a burger, I was warned food was expensive just didn’t expect that much. Other than those two things the resort was beautiful, lots of flowers and tons of water activities. Room was clean and property appears to be well maintained.
Stayed 4 nights in Jul 2025

8/10 Good

winnie, Vallejo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
loved the property, the pools, the turtles, the lush landscaping. everything was lovely. housekeeping on my was not as prompt. i wasn't sure the frequency of which the rooms were cleaned, i checked in on June 20th, had to contact housekeeping July 2nd after other people i was traveling with said their rooms were cleaned daily. once contacted, it was cleaned that day and everyday following. Other than that, stay was amazing!
Stayed 4 nights in Jun 2025

8/10 Good

Russell Wayne, Seattle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are staying in the Ocean Tower, be sure to ask for a ‘renovated’ room. Our first night was a nightmare. When I got a text asking how our stay was going, I replied “This room sucks! The bed is ‘killing’ us!” Cheri found us a renovated room and saved our vacation!
First room!
Second room!
Stayed 3 nights in Jul 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was dated, tv didn’t work, i think the remote batteries were dead. The clothes line in shower was broken. Not enough hooks to hang items to dry. Room is only cleaned every 4 days and it wasn’t explained we needed to request extra cleaning at check in. Even when we called housekeeping we were told they couldn’t clean our room. We had to ask for extra towells, then the just dropped a bag of towels inside the door. Tram was not working and once they got one working it was super slow, noisy and the air con wasn’t working. Still a beautiful property, but for the price it didn’t feel like a property up to Hiltons standards. If changes aren’t made soon. It will feel run down within the year. Disappointed in the condition of the hotel, faded signage and artwork signs, empty flower pots. Didn’t feel like it was worth the money spent.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Missing clothes

Decent place but took 30 minutes minimum to get from car to room every single time. We left over 1000 dollars in clothes hanging in the closet on accident and they “did not find anything in room” so that was extremely disappointing. Great place if u don’t want to leave your entire vacation but if u do don’t forget anything cuz it’s hour round trip to room and back.
Stayed 7 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Are room was perfect!
Stayed 5 nights in Jul 2025