2/10 Terrible
Tia
Traveled with family
Jun 15, 2025
Would rate this place a -1000 if given the option! WORST EXPERIENCE EVER!!!! It says they have air conditioning, they DO NOT! It’s probably 100+ degrees in there. There is NO ONE available to talk to in person or on the phone. They leave a key for you in a ziplock bag with your name on it on the desk and you’re just left to figure it all out. ZERO customer service whatsoever! When we couldn’t stay there because of how damn blazing hot it was, hotter inside than outside, and smells like a nursing home to boot, we couldn’t get in touch with anyone! We didn’t stay, had to book another hotel and just had to leave the key on the desk. I booked through Travelocity and called them and was on the phone for more than an hour with their customer service and have yet to get my refund for this place that should be considered less hospitable than a hostel! DO NOT book with this hotel unless you want the same god awful experience!
Tia
Stayed 2 nights in Jun 2025