2/10 Terrible
Melanie
Jan 15, 2024
Melanie
Stayed 4 nights in Jan 2024
Tulum Cacao paradise
3.0 star property
3-star hotel near Tulum Beach
Choose dates to view prices
Photo gallery for Tulum Cacao paradise
Reviews
2.02.0 out of 10
Popular amenities
- Spa
- Pet friendly
- Bar
- Pool
- Gym
- Laundry
Explore the area
12 1 Pte La Veleta, Tulum, QROO, 77760
- Tulum Beach10 min drive
- Tulum Mayan Ruins10 min drive
- Playa Paraiso12 min drive
- Tulum Intl. Airport (TQO)48 min drive
Room options
View all photos for Standard Room, 1 King Bed, Ensuite
Standard Room, 1 King Bed, Ensuite
- Sleeps 3
- 1 King Bed
View all photos for Junior Studio Suite
Junior Studio Suite
- Sleeps 3
- 1 King Bed
View all photos for Comfort Apartment
Comfort Apartment
- Sleeps 4
- 1 King Bed and 1 Large Twin Sofa Bed
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About the neighborhood
Tulum
La Veleta stay.Your stay at this La Veleta hotel places you within 2 miles (3 km) of Holistika Art Walk and Hospital de Tulum. Dos Aguas Park and Hunab Lifestyle Center are also within 2 miles (3 km).
What's nearby
- Tulum National Park - 5 min drive - 1.6 miles
- Tulum Beach - 10 min drive - 3.5 miles
- Las Palmas Public Beach - 10 min drive - 3.5 miles
- Tulum Mayan Ruins - 10 min drive - 4.4 miles
- Playa Paraiso - 12 min drive - 4.0 miles
Getting around
- Cancun Intl. Airport (CUN) - 100 min drive
Restaurants
- Sukhothai - 14 min walk
- El Camello Jr - 15 min walk
- La Taqueria Pinches Tacos Shop - 8 min walk
- Vaivén - 7 min walk
- La Consentida - 2 min walk
About this property
Tulum Cacao paradise
3-star hotel near Tulum Beach
Tulum Cacao paradise offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
A rooftop terrace, spa services, and tour/ticket assistance are also featured at Tulum Cacao paradise . An airport shuttle (available 24 hours) is available for a fee.
Smoking is allowed in designated areas at this 3-star Tulum hotel.
- 4 guestrooms or units
- 4 levels
- 3 buildings
- Terrace on the roof
- Self-service laundry
- Tour and ticket information
- Concierge
- Garden
- Smoking in designated areas
- Bar or lounge
- Coffee shop
- Dining venue
Tulum Cacao paradise offers 4 air-conditioned accommodations with private plunge pools and safes. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and microwaves are provided.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
Languages
English, Spanish
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Property amenities
Family friendly
- In-room full-sized refrigerator/freezer
- In-room microwave
- Laundry facilities
- Outdoor pool
- Private plunge pool
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- 24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Things to do
- Bicycle rentals
- Gym
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- No elevator
Room amenities
Entertainment
- Private plunge pool
Bedroom
- Bedsheets provided
Bathroom
- 2 private bathrooms
- Towels provided
Food and drink
- Blender
- Cookware, dishware, and utensils
- Dishwasher
- Full-sized refrigerator/freezer
- Griddle
- Meal delivery service
- Microwave
- Oven
More
- Air conditioning
- Iron/ironing board
- LED lighting
- Mobile key entry
- Reusable coffee/tea filters
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out
Access methods
Access code, host will greet you
Pets
- Pets are welcome and stay free
- Only dogs and cats are allowed
Children and extra beds
- Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A damage deposit of MXN 1000 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: MXN 2850 per vehicle (one-way, maximum occupancy 8)
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
- Credit card charges are subject to a surcharge of 6 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
Guests can access their rooms with a mobile device.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Tulum Cacao paradise Hotel
Tulum Cacao paradise Tulum
Tulum Cacao paradise Hotel Tulum
Frequently asked questions
How close is Tulum Cacao paradise to the airport?
Tulum Cacao paradise is 24.6 mi (49-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Tulum Cacao paradise have an airport shuttle?
Tulum Cacao paradise offers an airport shuttle 24 hours a day, on request, for a charge of MXN 2850 per vehicle, one-way.
How close is Tulum Cacao paradise to the beach?
This hotel is 3.1 mi (11-min drive) from Tulum Beach and 4.2 mi (71-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does Tulum Cacao paradise offer free breakfast?
Tulum Cacao paradise does not offer free breakfast.
Is there a casino at Tulum Cacao paradise ?
No, there is no casino at this hotel.
What time is check-in at Tulum Cacao paradise ?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at Tulum Cacao paradise ?
Free parking is not available at this hotel.
Does Tulum Cacao paradise have a pool?
Tulum Cacao paradise features an outdoor pool.
Does Tulum Cacao paradise have a restaurant?
Yes, there is a restaurant on site.
Does Tulum Cacao paradise have a spa?
This hotel doesn't have a spa, but it does offer prenatal massages.
How close is Tulum Cacao paradise to downtown Tulum?
Tulum Cacao paradise is 0.9 mi away from Tulum.
Tulum Cacao paradise Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
4.0/10
Cleanliness
4.0/10
Staff & service
2.0/10
Amenities
4.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
2/10 Terrible
Patricia
Traveled with pets, Traveled with family
Jan 10, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricia
Stayed 7 nights in Dec 2023