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Tulum Cacao paradise

Property class: 3
3-star hotel near Tulum Beach

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Photo gallery for Tulum Cacao paradise

Front of property
Interior
Room
Private kitchen
Terrace/patio

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
12 1 Pte La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪17 min walk‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ensuite

Room

Standard Room, 1 King Bed, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Room

Junior Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Room

Comfort Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Tulum

La Veleta stay.Your stay at this La Veleta hotel places you within 2 miles (3 km) of Holistika Art Walk and Hospital de Tulum. Dos Aguas Park and Hunab Lifestyle Center are also within 2 miles (3 km).

What's nearby

  • Holistika Art Walk - 17 min walk - 1.0 mile
  • Dos Aguas Park - 3 min drive - 0.9 miles
  • Hospital de Tulum - 3 min drive - 0.7 miles
  • Tulum Beach - 10 min drive - 4.8 miles
  • Playa Paraiso - 11 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Burrito Amor - ‬12 min walk
  • ‪Viva Cafe Tulum - ‬11 min walk
  • ‪Vaivén - ‬7 min walk
  • ‪Delicia - ‬8 min walk
  • ‪Sukhothai - ‬14 min walk

About this property

Tulum Cacao paradise

3-star hotel near Tulum Beach
Tulum Cacao paradise offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Tulum Cacao paradise . An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 4 guestrooms or units
  • 4 levels
  • 3 buildings
  • Terrace on the roof
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tulum Cacao paradise offers 4 air-conditioned accommodations with private plunge pools and safes. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and microwaves are provided.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Private plunge pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • Private plunge pool

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Meal delivery service
  • Microwave
  • Oven

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2850 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Tulum Cacao paradise Hotel
Tulum Cacao paradise Tulum
Tulum Cacao paradise Hotel Tulum

Frequently asked questions

How close is Tulum Cacao paradise to the airport?

Tulum Cacao paradise is 24.6 mi (49-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Tulum Cacao paradise have an airport shuttle?

Tulum Cacao paradise offers an airport shuttle 24 hours a day, on request, for a charge of MXN 2850 per vehicle, one-way.

How close is Tulum Cacao paradise to the beach?

This hotel is 3.1 mi (11-min drive) from Tulum Beach and 4.2 mi (71-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Tulum Cacao paradise offer free breakfast?

Tulum Cacao paradise does not offer free breakfast.

Is there a casino at Tulum Cacao paradise ?

No, there is no casino at this hotel.

What time is check-in at Tulum Cacao paradise ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tulum Cacao paradise ?

Free parking is not available at this hotel.

Does Tulum Cacao paradise have a pool?

Tulum Cacao paradise features an outdoor pool.

Does Tulum Cacao paradise have a restaurant?

Yes, there is a restaurant on site.

Does Tulum Cacao paradise have a spa?

This hotel doesn't have a spa, but it does offer Swedish massages.

How close is Tulum Cacao paradise to downtown Tulum?

Tulum Cacao paradise is 0.9 mi away from Tulum.

Tulum Cacao paradise Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023