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BT Homes - Tankah Bay

5.0 star property
5-star beachfront apartment near Soliman Bay

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Outdoor pool
On the beach, white sand
Deluxe Apartment, 2 Bedrooms, Ocean View (306) | 2 bedrooms, premium bedding, down comforters, pillowtop beds
View from property
Deluxe Apartment, 2 Bedrooms, Ocean View (306) | 2 bedrooms, premium bedding, down comforters, pillowtop beds

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space

Explore the area

View in a map
Balam Canché, Tulum, QROO, 77772
  • Place, Soliman Bay
    ‪8 min walk‬
  • Place, Cenote Manatí
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪81 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View (306)

Deluxe Apartment, 2 Bedrooms, Ocean View (306) | Beach/ocean view

Deluxe Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Luxury Apartment, 2 Bedrooms, Ocean View (102)

Luxury Apartment, 2 Bedrooms, Ocean View (102) | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Luxury Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Beachfront retreat .You'll be within half a mile (1 km) of Soliman Bay and 2 miles (3 km) of Cenote Manatí with a stay here. Tulum National Park and Jaguar Park are also within 2 miles (3 km).
View more Apartments in TulumOpens in a new window

What's nearby

  • Soliman Bay - 8 min walk - 0.5 miles
  • Cenote Manatí - 4 min drive - 1.1 miles
  • Xel-Há Park - 14 min drive - 8.6 miles
  • Tulum Mayan Ruins - 15 min drive - 8.1 miles
  • Tulum Beach - 27 min drive - 13.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 95 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬12 min drive
  • ‪Chula Vista - ‬12 min drive
  • ‪Xula Vista Restaurant - ‬12 min drive
  • ‪World Cafe - ‬9 min drive
  • ‪Seaside Grill - ‬10 min drive

About this property

BT Homes - Tankah Bay

5-star beachfront apartment near Soliman Bay
This apartment offers its guests an outdoor pool, spa services, and express check-out. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Tulum apartment is smoke free.

  • 1 guestroom or unit
  • Express check-out
  • No smoking on site
Guest accommodations at this apartment offer safes and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 5-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 50-inch Smart televisions come with premium digital channels and Netflix. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

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Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Car recommended
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Chef service
  • Dining table

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Deck/patio
  • Yard

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smooth flooring in room
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Local maps
  • Meal delivery service
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at this apartment

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per room (one-way)
  • Airport shuttle fee per child: MXN 1500 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Xila By BT Homes
Casa Xilá By BT Homes
Mordern Beachfront By Bt Homes
Luxury and Mordern Beachfront Condo by BT Homes Tulum
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel Tulum

Frequently asked questions

How close is BT Homes - Tankah Bay to the airport?

This apartment is 33.6 mi (71-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does BT Homes - Tankah Bay have an airport shuttle?

This apartment offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1500 per room, one-way.

How close is BT Homes - Tankah Bay to the beach?

This apartment is on the beach. Don't forget your sunscreen!

Does BT Homes - Tankah Bay offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at BT Homes - Tankah Bay?

No, there is no casino at this apartment.

What time is check-in at BT Homes - Tankah Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at BT Homes - Tankah Bay?

Free parking is not available at this apartment.

Does BT Homes - Tankah Bay have a pool?

This apartment features an outdoor pool.

Does BT Homes - Tankah Bay have a spa?

This apartment doesn't have a spa, but it does offer Thai massages.

How close is BT Homes - Tankah Bay to downtown Tulum?

This apartment is 6.8 mi away from Tulum.

BT Homes - Tankah Bay Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Matthew

Disliked: Amenities, communication
BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Cher

Disliked: Listing accuracy
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Cynthia Dayanne Rodriguez

Liked: Cleanliness, property conditions & facilities
Limpia bonita tranquila
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025