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Hôtel Le Pastel

2.0 star property
Hotel near Cité de l'Espace in Toulouse

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Photo gallery for Hôtel Le Pastel

Meeting facility
Front of property
Daily buffet breakfast (EUR 10.00 per person)
Economy Twin Room | View from room
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

View in a map
1 Rue de l'Orient, Toulouse, 31000
  • Basilica of Saint-Sernin
    ‪9 min walk‬
  • Place du Capitole
    ‪9 min walk‬
  • Capitole de Toulouse
    ‪9 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Single Room

  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Economy Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Twin Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Twin Room

  • 161 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Room amenity

Economy Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Comfort Twin Room

  • 248 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Toulouse

Heart of Toulouse.At this Toulouse City-Centre hotel, you'll be within a 5-minute walk of Canal du Midi and Rue d'Alsace-Lorraine. Garonne and Victor Hugo Market are also within half a mile (1 km).

What's nearby

  • Place Wilson - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Place du Capitole - 9 min walk - 0.5 miles
  • Capitole de Toulouse - 9 min walk - 0.5 miles
  • Cité de l'Espace - 8 min drive - 3.6 miles

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪LevЯette Café Toulouse - ‬4 min walk
  • Brasserie Manel
  • ‪La Ripaille - ‬4 min walk
  • L'Os à Moëlle
  • ‪Petit Déjeuner - ‬2 min walk

About this property

Hôtel Le Pastel

Hotel near Cité de l'Espace in Toulouse
There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. The business-friendly Hôtel Le Pastel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This Toulouse hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
Hôtel Le Pastel offers 21 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Secured self parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 750 387 276

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

How close is Hôtel Le Pastel to the airport?

Hôtel Le Pastel is 6.3 mi (13-min drive) away from the Blagnac Airport (TLS) airport, the closest popular airport to the property.

Does Hôtel Le Pastel have an airport shuttle?

Airport shuttle services are not available at Hôtel Le Pastel.

How close is Hôtel Le Pastel to the beach?

This hotel is 9.9 mi (33-min drive) from Toulouse Plage.

Does Hôtel Le Pastel offer free breakfast?

Free breakfast isn’t provided at Hôtel Le Pastel, but buffet breakfast is offered for a fee of EUR 10.00 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Hôtel Le Pastel?

No, there is no casino at this hotel, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.

What time is check-in at Hôtel Le Pastel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hôtel Le Pastel?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Hôtel Le Pastel have a pool?

Hôtel Le Pastel does not have a pool.

Does Hôtel Le Pastel have a spa?

There are no spa services available at this hotel.

How close is Hôtel Le Pastel to downtown Toulouse?

Hôtel Le Pastel is 0.4 mi away from Toulouse.

Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 103 out of 520 reviews
Rating 8 - Good. 135 out of 520 reviews
Rating 6 - Okay. 130 out of 520 reviews
Rating 4 - Poor. 73 out of 520 reviews
Rating 2 - Terrible. 79 out of 520 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Stayed 1 night in May 2025

4/10 Poor

Harriet

Stayed 2 nights in May 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Oh my this place is horrible-please don’t stay here. Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

The worst place I have ever and will ever stay at. First impression I went in to the receptionist and tried to check in he took my ID and then signalled for me to move over so he could check the French people in behind me, completely rude. He then signalled me back over and told me my room wasn’t ready and I had to walk 8 minutes to a different apartment building. I went to this room and the second I entered was overwhelmed by the smell of cigarette smoke. I literally could not breathe for it, I tried opening the windows but the people downstairs were smoking so this just made the room smell worse. I went back to the reception and told him I could not stay in this room. He gave me another room card which was for a room in the hotel I actually booked. This room was small but functional, the lack of cleanliness was like nothing I’ve ever seen before. The floors, toilet, shower and sink were absolutely filthy. The loud creaking of the stairs and banging of doors could be heard all night long keeping me awake. The next night I was ready for bed at around 11pm and the fire alarm went off, I went downstairs to the receptionist sat with earphones in looking at me like I was crazy for asking what was going on, no customer service skills whatsoever. There is so much more that I can’t fit into this review but basically DO NOT STAY HERE, my clothing still smells from the mixture of smoke, damp and filthy smells in the room. AVOID!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2024

4/10 Poor

Simon

Stayed 1 night in Oct 2024

2/10 Terrible

MARIA FLORENCIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Mucho olor a cigarro en la habitación a toda hora (y yo no fumo) posiblemente por un tema de circulación de aire. A las 2 am se disparo la alarma contra incendios, seguramente por este tema. Muy incómodo y difícil dormir así. No había calefacción.
Stayed 1 night in Sep 2024

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very budget hotel, can't recommend

Из плюсов - близко к центру и автобусу в аэропорт, к вокзалу. Рядом Лидл. После чекаута можно оставить вещи в коридоре ресепшена. Кондиционер работал, белье и полотенца нормальные. То что номер маленький и так себе написано везде, но наличие бегущего таракана это уже совсем грустно. Слышимость соседей максимальная. Само здание маленькое и номера такие же друг к другу. Ну это оч бюджетный отель, поэтому такие условия видимо. Решила попробовать, несмотря на низкие оценки, ну как бы не зря такие ревью все же.
Stayed 2 nights in Aug 2024

6/10 Okay

Jana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

8/10 Good

Holger P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place to sleep

Cheap price, clean, had the basics.
Stayed 2 nights in Mar 2024

4/10 Poor

Mahdi

Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Svitlana

Stayed 1 night in Dec 2023

2/10 Terrible

Leonardo, Neubiberg

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

4/10 Poor

Gary

Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

For the money go elsewhere

Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

tanmohitbir riar

Liked: Staff & service, property conditions & facilities
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Stayed 1 night in Jul 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful booking here

I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Stayed 1 night in Jun 2023

8/10 Good

Karla renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

carlos, new york

Stayed 1 night in Feb 2023

8/10 Good

Carmen

Stayed 1 night in Dec 2022

2/10 Terrible

Jean-Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved and paid a week in advance for a room. The room I was given was smelling cigarette smoke as if someone just smoked an entire pack. I asked the front desk to change room but they told me that they didn't have any other available. I couldn't open the windows because they were sealed. The air conditioning unit was very weak so I ended up sleeping in a smoked room. It was very late at night when I arrived so I didn't try to find another place. The staff was like "sorry but his is the way it is and nothing can be done". The place was dirty and very small. The photos make it look much nicer than it is. I have travelled all around the world and have rarely encountered such a rip off . Anyways, it's cheap but you get a very cheap experience in return.
Stayed 1 night in Sep 2022

6/10 Okay

Zena

Liked: Cleanliness

Tiny did I mention tiny

A necessary stay due to train connections. Creepy place with dude painted on the wall in my closet sized room. I think theu orderthe bathroom from the caravan maker.. it was So small! No elevator but ac was good - well room was tiny could have cooled it with an ice cube
Stayed 1 night in Jul 2022

8/10 Good

Kevin

Stayed 2 nights in May 2022